Closed Captioning or Audio Description

Do you have questions or issues related to Closed Captioning or Audio Description on First Alert 4?

Here’s who to contact.

For immediate Closed Captioning or Audio Description concerns contact our hotline:

Phone - 314-444-3377 or 314-444-6380

Fax No. – 314-444-3367

We will make every effort to respond or otherwise resolve your inquiry within 24 hours or one business day. Written Closed Captioning or Audio Description complaints should be directed to the following:

Bill McCormac, Captioning Coordinator: 77 Progress Parkway, Maryland Heights, Missouri 63043

Phone: (314) 444-3377
Fax: (314) 444-3367
Email: captions@firstalert4.com

With your written complaint please include any contact information, such as address, telephone number and email address, the name of the program, date, time and nature of the Closed Captioning or Audio Description issue.

Before sending a formal written complaint, we recommend that you first contact our hotline. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.