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The location was perfect for our needs and the facility was exceptional! Excellent views!
Excellent location, large convention hotel that is now a bit dated. Still in ramp up mode. Stayed five nights, room cleaned once the night before I left.
Pros. The check in staff was great
Pros. Proximity to the HAL cruise terminal was unbeatable. The lunchtime service in the bar downstairs was excellent, including jazz music selected by our waitress. The bed was comfortable. The desk attendant got us a room quickly even though we arrived quite early.
Cons. The water and shower were strange. Hot water ran out of the cold faucet in the sink for a full minute before it got cold, every time. Temperature of the shower and strength of the stream were from the same dial, so to get good pressure you had to sacrifice comfort. Truly bizarre. You need better signage downstairs to find the front desk. Usually they're on the ground floor. One of the down elevators was out, so we had a long wait because the first one working was full. $4.50 for bottles of water in the room? No way! There should be 2 complimentary water bottles, which you get in other fine hotels. And there is no convenience store nearby which stocks good water at a reasonable price. The (excellent) TV in the room was set at an odd angle, you have to twist your neck to view. Channel selections did not include Fox Business, which has higher ratings than CNBC; and MLB Network, which has baseball coverage other than the Toronto Blue Jays. And if you must burn half a dozen channels on French language programming, it's time to expand channel capacity. The three dinner restaurants had problems, in addition to high prices. The bar which had such good recorded music at lunch had a terrible, whiny live folksinger performing. We had to leave. The top premium restaurant was closed for a special event, and the third was expensive and you could still hear the awful folksinger because there was no wall. We wound up dining at the hotel across the street. You don't want people walking in there, do you? Finally, and most annoyingly, there was a fifteen minute waiting queue for a taxicab when we were leaving for the airport. The cab driver explained that the problem was all the cabs were handling cruise ship traffic. Well, this must happen most days, and you need to do something about it besides having an older doorman losing a battle with the hotel across the street (and customers down the street) for the attention of the taxis. You should probably warn your guests in advance of the problem, and provide a list of private local cars/limos and the URL of the Vancouver version of Uber as alternatives. And hire a sexy young woman to replace the older gent because if cabbies in Canada are anything like those in the U.S., they won't make sharp U-turns to avoid a beautiful woman making sharp whistling sounds.
Pros. Great food in restaurant! Amazing staff!
Cons. Late night room service options.
Pros. I loved and appreciate the fact that we got an upgrade from a city view to a harbour view room and plus the front desk didn't even let us pay for the 2 water bottles of water we used in our room after finding out that we were there for our wedding anniversary.
Cons. The fact that the room felt somewhat expensive and still charged for wifi and water. No free breakfast as well
Pros. his is definitely a gorgeous luxurious hotel. The staff are so friendly and so eager to help. T
Pros. convenience location
Cons. Extra charge for everything. food is very expensive
Pros. Beautiful place to stay for my first time in Vancouver. Close to everything downtown.
Pros. Very comfortable bed and pillows - Everything I needed was in the room. Check in and out were very fast. It was an enjoyable stay and the location was perfect.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 12:00 |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
If you are heading on a cruise after your stay at the Pan Pacific Vancouver hotel, you can leave your car in their long term car park and pick it up upon your return. Long term parking rates start at around C$ 21 (about $16) per day and the two level car park is accessible 24h a day.
Guests who are looking to do a bit of shopping won’t have to go far as the hotel has a number of shops located in both the Lobby and the R Levels. You will find jewellery, accessory and clothing stores, art boutiques and galleries such as Sasaki Art Gallery and Shaughnessy Antique Gallery, and a gift shop where you will find souvenirs and some necessities such as toiletry products.
If you are looking to bring your pet with you on holiday, the Pan Pacific Vancouver hotel welcomes pet dogs no matter their size, with a maximum of two dogs allowed per room. Your four legged friend will be able to have its own bed and gourmet treats, and you will receive a guide with information on all dog friendly places in the area. A pet fee of C$ 40 (about $30) applies per stay if you are bringing one dog, and an extra C$ 15 (about $12) if you are bringing a second dog.
If you happen to arrive early to the Pan Pacific Vancouver hotel on the day you’re checking in and if your room is not ready yet, you will be able to store your luggage free of charge in a secure area with the front desk staff. Guests can also store their bags after checking out on the day of their departure if needed. The hotel also offers its guests assistance with transferring their luggage to the cruise ship terminal, whereby the staff delivers the bags to the crew of the ship who will take them straight to your room. This service needs to be booked with the bell desk before checking out.
If you are looking at taking public transport from the airport, you can easily get to the Pan Pacific Vancouver hotel by hopping on the Canada Line rail from one of the airport stations, one being at the domestic terminal and the other at the international terminal. The rail service will take you directly to the Waterfront station in under 30m, from where you can walk to the hotel. If you prefer getting a taxi, you will easily find one from the taxi rank outside either terminal. The drive to the hotel will also take about 30m and the taxi fare will be around C$ 45 (about $35).(Prices checked 20/05/19).
Pan Pacific Vancouver is located at 999 Canada Pl in Downtown, 0.4 km from the center of Vancouver. Canada Place is the closest landmark to Pan Pacific Vancouver.
Check-in time is 16:00 and check-out time is 12:00 at Pan Pacific Vancouver.
Pan Pacific Vancouver is 0.4 km from Vancouver Coal Harbour. Pan Pacific Vancouver is 11.3 km from Vancouver Intl.
Yes, Pan Pacific Vancouver has a pool onsite.
KAYAK scours the web for all room deals available at Pan Pacific Vancouver in Vancouver and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Pan Pacific Vancouver and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Pan Pacific Vancouver.
Value for money | 7.6 |
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Distance to city center | 0.4 km |
Nearest Airport | Vancouver Coal Harbour |
Distance to airport | 0.3 km |