Delivery service
Free parcel delivery* on orders of $75 or more
Restrictions apply in certain areas.
June 1 – August 31, 2024
IKEA Family and IKEA Business Network Members get free parcel delivery* on orders of $75 or more. Conditions apply. * Available online, on the IKEA app, in-store or by calling 1-866-866-IKEA (4532) between 9 am to 9 pm EST.
To redeem: IKEA Family members must be logged in during the checkout process online. Discount will automatically be applied in the cart.
Options and pricing | How it works | Good to know | FAQ
Delivery is available through parcel, starting at $9.99 or truck from $39. We’ll tell you which delivery option fits your order. For truck deliveries, you can choose from doorstep delivery or in-home delivery.
Alternatively, save money with Click and collect by ordering online and collecting for free at an IKEA store, Pick-up locker* for IKEA Family members or at an external Pick-up location, starting at $5.
*Pick-up lockers are only available at select stores. Click here for details.
Delivery options and pricing
How quickly you can receive your purchase depends on order size, delivery location, delivery demand, and product availability. During online checkout or while booking at an IKEA store, you’ll get available delivery options, estimated lead time, and exact prices. Or you can use the delivery calculator below for specific details. Then you can decide what suits you and your wallet.
Parcel delivery, from $9.99
Ideal for smaller orders. The delivery date provided is estimated.
- From $9.99
- Contactless delivery, orders left at your doorstep
- Signature: Not required
- If delivering to an apartment or condo be sure to verify packages can be received or left at the main entry
Doorstep delivery, from $39
- From $39
- Delivery will be made within the range of days that is selected
- Contactless delivery, orders left at your doorstep
- Signature: Not required
- If delivering to an apartment or condo be sure to verify larger packages can be received or left at the main entry
In-home delivery, from $59
Ideal for larger furniture orders that are better to be brought inside your home. You choose a date and time for delivery that best suits you.
- From $59
- Choose between a 2 and 4-hour delivery window. Availability of a 2-hour delivery window is subject to your delivery location.
- Orders are delivered into the entryway (first threshold) of your household
- Signature required
- If you live in an apartment or condo and need to reserve an elevator, please be sure that you are able to book the elevator for the entire duration of your delivery window
Did you know?
When you receive a parcel delivery, your products will be packaged safely with renewable, recycled, and recyclable materials. Just one step in our commitment to tackle climate change.
How IKEA delivery service works
- Shop online or in-store. Go for your dreams and don’t worry about transport. We’ll take care of it.
- Book delivery. Buying online? Choose your options during checkout. In a store? Visit the customer service area to book your delivery.
- Relax, have a coffee (or three) and live life while we process your purchase.
- You’ll receive an email/SMS notification on the day of the expected delivery, and once the delivery has been completed.
- For an in-home delivery, be present to sign confirmation that you have received your order. For parcel or doorstep delivery, check by your curb/main entrance for your order.
- Examine packages for correctness and condition. Issues? Inform the delivery driver and/or contact us.
Good-to-know basics
- For a parcel delivery, you can track your shipment through the FedEx website with the tracking numbers provided in the email you received.
- For a truck delivery, you can track your order here once it is in transit.
- For parcel or doorstep deliveries to an apartment or condo, verify that packages can be received or left at the main entry.
- You can add assembly service to your IKEA delivery service for even more convenience.
- Shopping for your business? Check out IKEA for Business. We’ll bring your furniture to your business so that you can focus on delivering excellent service to your customers.
Frequently asked questions
Find the answers to your question in our knowledge portal or view the frequently asked questions below. For best results please keep your question to less than 5 words.
*details
Offer valid from June 1st, 2024 at 12:00am ET to September 1st, 2024 at 3:00am ET, for all parcel orders placed online, in-store & phone orders (via 1-866-866-IKEA (4532)) to valid addresses in IKEA Canada’s primary delivery zones. For parcel orders only (excludes individual items over 23 kg, orders that are more than 30 kg in total weight, items over 120cm in length, mirrors, mattresses, mattress toppers, cooktops/hobs, microwave ovens and extractor hoods). Offer available for IKEA Family and Business Members only, with a minimum purchase of $75, excluding taxes and any other service fees. Offer will be applied to purchase price before tax up to a maximum discount of $29.99 before taxes. Subject to the shipping availability of our delivery provider. To redeem in-store or by phone: customers must present their IKEA Family or Business card/number to the sales co-worker. To redeem online: customers must be logged in to their IKEA Family or Business account during the checkout process. Discount will be automatically applied in the cart at checkout. Offer does not apply to Doorstep delivery, In-home delivery, Click & Collect orders picked up in store or orders shipped to IKEA Pick-up locations. Offer does not apply to previous purchases or gift card purchases. While supplies last. No rain checks. Not all products are available online. See in-store or online at IKEA.ca for details. © Inter IKEA Systems B.V. 2024.