Shipping policy

Standard Shipping:

We aim to deliver our products within 3-5 business days, although we tend to deliver sooner.

  • Once the order is processed and picked up, we will email you with a tracking number that will   allow you to track and know when to expect your products delivered. 
  • Standard shipping applies for non-riding mowers.
  • It is important to note that we do not provide any guarantees on transit times on any items over 150lbs.
  • We do offer a 30-minute cancellation window that begins as soon as the order is submitted.  To complete this, you will need to have created and account be logged in.
  • Shipping to Hawaii and Alaska is limited to certain products (riding mowers, dual stage snow blowers and e-transportation vehicles) and incurs an additional $150 charge.

 

Ryder Shipping (Ryder White Glove and Ryder Home Delivery):

  • Delivery of product through Ryder can vary.
    • Ryder Home Delivery can be between 5 to 7 business days, with delivery to rural areas possibly taking longer.
    • Ryder White Glove Delivery can be between 5 to 7 business days, with delivery to rural areas possibly taking longer.
  • May be unavailable in certain locations.
    • Important Note Customers must be at home at time of delivery.
    • We need to specify that they will be contacted by 3rd party “Ryder” to set up delivery appointment.

 

IMPORTANT NOTE:

We do not ship outside of the continental US (with the exception of limited services to Alaska and Hawaii).

 

Shop Promise:

For full details and policy information on Shop Promise, please review here.  For more FAQs for Shop Promise, please visit https://shop.app/shop-promise