Shipping policy
Standard Shipping:
We aim to deliver our products within 3-5 business days, although we tend to deliver sooner.
- Once the order is processed and picked up, we will email you with a tracking number that will allow you to track and know when to expect your products delivered.
- Standard shipping applies for non-riding mowers.
- It is important to note that we do not provide any guarantees on transit times on any items over 150lbs.
- We do offer a 30-minute cancellation window that begins as soon as the order is submitted. To complete this, you will need to have created and account be logged in.
- Shipping to Hawaii and Alaska is limited to certain products (riding mowers, dual stage snow blowers and e-transportation vehicles) and incurs an additional $150 charge.
Ryder Shipping (Ryder White Glove and Ryder Home Delivery):
- Delivery of product through Ryder can vary.
- Ryder Home Delivery can be between 5 to 7 business days, with delivery to rural areas possibly taking longer.
- Ryder White Glove Delivery can be between 5 to 7 business days, with delivery to rural areas possibly taking longer.
- May be unavailable in certain locations.
- Important Note Customers must be at home at time of delivery.
- We need to specify that they will be contacted by 3rd party “Ryder” to set up delivery appointment.
IMPORTANT NOTE:
We do not ship outside of the continental US (with the exception of limited services to Alaska and Hawaii).
Shop Promise:
For full details and policy information on Shop Promise, please review here. For more FAQs for Shop Promise, please visit https://shop.app/shop-promise