Contact

CUSTOMER CARE

Our Customer Care team is available 5 days a week, Monday to Friday, 10AM - 7PM EST

For questions and concerns related to:

  • Order Status
  • Billing and Shipping Questions
  • Returns
  • Problems with our site
  • Special Offers & Gifts with Purchase

Phone: 1-855-289-6405

Email: contact@elizabetharden.com

CONSUMER AFFAIRS

Our Consumer Affairs team is available Monday through Thursday, 10:00AM-12:00PM and 2:00PM-4:00PM EST

For questions and concerns related to:

  • In-Store Experience
  • Adverse Reaction
  • Quality and Performance Complaints
  • Ingredient Inquiries 
  • Media & Corporate Related Inquiries

Phone: 1-800-326-7337

Email: Consumer Affairs Form

CONSUMER NOTICE

Click here for Canada Prevage Cleanser Consumer Notice

FAQs

Our referral program is a way for you to spread the love! If you refer a friend, they get $25 off for their first order. If they make a purchase, you'll get a $25 coupon to use onsite. To get started, sign up above, or login to your account. Share your unique referral link directly or through email and SMS.

You can view your earned, pending, and redeemed credits by visiting the Referral Dashboard tab on your
account page.

No! More friends you refer - more rewards you can earn!

No, the reward is not stackable.

If you’re a new customer being referred, you can use your referral code immediately to get a free bag on your first order.

You can only refer new customers.

Yes, you can refer up to 10 people.

If you’re being referred, you don’t need an account (but we encourage creating one so you can start referring and earning more rewards).

No, credits don’t expire!

Please contact contact@elizabetharden.com email to get more information on the referral.