Creating an Unparalleled Experience
We’re driven to create experiences that amaze people. This is the foundation of everything we do. Every aspect of the Park’s operations—from guest services, to sales, to landscaping—is designed to produce an unparalleled experience, one that leaves guests in awe and eager to return to the beauty and adventure of Capilano Suspension Bridge Park.
Pursuing Excellence in Tourism
Visitors to Vancouver have many choices of what to see and where to stay. We build strong relationships with travellers and travel influencers and partner with Destination Vancouver, Destination BC and Destination Canada on sales and marketing initiatives. Innovation, research, partnership and accountability guide all our strategies and help us ensure Capilano Suspension Bridge Park is named a top tourist destination year after year.
Serving Our Guests
Every position at Capilano Suspension Bridge Park is a guest service position. From the moment they enter our parking lot to the moment they leave, each and every one of our guests has the opportunity to create memorable connections with our team.
Cultivating the Grounds
We have the privilege of working in a beautiful Park set right in the heart of a West Coast rainforest. Our passionate and dedicated team strives to maintain that beauty and enhance all areas of Capilano Suspension Bridge Park.
Achievement Highlights
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Innovation Award
Tourism BC Awards
2005
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Induction into Hall of Fame
Canadian Tourism Awards
2007
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Best Marketing Campaign
Tourism Association of BC
2011
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Marketer of the Year
BCAMA
2012
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Business of the Year
Canadian Tourism Awards
2012
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Lifetime Achievement
Canadian Tourism Awards
2018
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Hall of Fame Inductee
Business Laureates of British Columbia Hall of Fame
2023
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Travellers’ Choice
Tripadvisor
2023
Community Involvement
We believe in being good corporate citizens for the community, environment and the tourism industry. We do this by volunteering in local committees, supporting community organizations and charities with resources, sponsoring local festivals and events, and donating scholarships. In addition, we provide complimentary admission to all residents of the V7R postal code as a thank you for being our neighbour. Capilano Suspension Bridge Park exceeds $1 million in charitable and community donations annually, including donation passes.
BC Professional Fire Fighters’ Burn Fund
Capilano Suspension Bridge Park passionately supports the BC Professional Fire Fighters’ Burn Fund. Senior leadership team members make annual visits to the Burn Fund Lab, where advancements in burn and wound healing have created life-changing treatments and better patient care, especially for burn victims and diabetics. Our wildly popular Canyon Lights event was specifically conceived to raise funds in support of the Burn Fund. To date, Capilano has donated over $575,000 to the Burn Fund’s worthy programs since the relationship was formed in 2007.
Lions Gate Hospital Foundation
Capilano Suspension Bridge Park’s corporate donations and support starts close to home. Capilano is a matching donor for the Lions Gate Hospital Foundation, as well as annual sponsors of their gala fundraising event, golf classic and their lawn bowling event. In addition, Capilano team members volunteer on Lions Gate Hospital event committees on behalf of the company.
Family Services of the North Shore
Annually, Capilano Suspension Bridge Park is proud to be a gold sponsor of Family Services of the North Shore’s Winter Family Ball, as well as a silver sponsor of their Beer by the Pier event. In addition, Capilano offers complimentary passes to all of the charity’s volunteers to come and enjoy Canyon Lights.
Vancouver Tourism Awards
Capilano Suspension Bridge Park proudly supports the Vancouver Tourism Awards, honouring and celebrating the dedicated professionals who contribute to making Vancouver a world-class tourism destination. If a member of our team exceeded your expectations, please nominate them today!
Join Our Team
We’re always looking for talented, driven and dedicated people to join our team. If that sounds like you, take a look at our current opportunities and get in touch.