Top Customer Success Jobs in St. Louis, MO
Grow your underwriting career at a company that offers access and collaboration with the home office, ample promotional opportunities, and evolving underwriting centers that allow you to focus on larger accounts. The Technology Underwriter is responsible for using technical, sales, and analytical skills to provide insurance solutions that help CNA's customers manage risk.
The Customer Technical Solutions team at Advanced GEOINT Systems provides on-site installation, configuration, support, and training for geospatial exploitation products. The role involves troubleshooting customer issues, conducting software demonstrations, and working on enterprise-level design with microservices and containerization technologies like Kubernetes and Docker.
The Dental Network Development Specialist at MetLife is responsible for recruiting Out of Network Dentists into the MetLife PDP Network, negotiating fees, and retaining MetLife Preferred Dentists nationally. Key responsibilities include leading recruitment efforts, overseeing network maintenance, managing recruitment and retention, and developing retention strategies. Required qualifications include a high school diploma, 3-5 years in a dental recruitment position, and proficiency in CRM, Excel, Microsoft Outlook, and Teams. Additional skills like strong negotiation skills, Excel knowledge, and motivation are beneficial. The position offers a salary range of $62,300 to $80,000 yearly along with comprehensive benefits and a virtual work environment with 50% travel.
Lead Long Term Disability Claims Specialist managing complex claims, providing timely reviews, and collaborating with internal and external resources. Coaching and mentoring associates, participating in projects for continuous improvement, and ensuring customer satisfaction. Exercising independent judgment and critical thinking in claim evaluations and decision-making. Compiling documentation, communicating effectively with stakeholders, and resolving escalated complaints. Collaborating with leadership team to meet project goals and provide feedback for improvement.
The Senior Long Term Disability (LTD) Claims Specialist at MetLife evaluates long term disability insurance claims, exercises independent judgment, and provides exemplary customer service. Responsibilities include timely claims reviews, documentation, and decisions, interacting with various stakeholders, compiling file documentation, and calculating benefits.
Featured Jobs
A Senior Partner Success Manager works to engage, retain, and enable partners to fully utilize the platform to achieve desired business outcomes. Responsibilities include driving client engagement, anticipating customer needs, and inspiring change within partners. Minimum qualifications include experience in customer success, partner success, global partner support, and technical knowledge on development and IT solutions. Preferred qualifications include experience with Gainsight and Salesforce.com. Requires 8 years of related experience or 6+ years with an advanced degree.
The Customer Success Manager at ServiceNow advocates for customers, oversees a portfolio to achieve business outcomes, drives customer engagements, ensures technical health, promotes customer success stories, resolves escalated issues, and builds strong customer relationships.
Passionate about helping people with experience in support or client-facing roles. Genuine interest in technology and troubleshooting. Strong written English skills required.
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Senior Procurement Specialist role at Grammarly involving planning and conducting procurement procedures, negotiating prices and contract terms with vendors, conducting pricing analysis, monitoring and researching vendors, preparing reports, and improving procurement flow and policies. Responsibilities include coordinating procurement activities, managing internal stakeholders, working with suppliers and cloud service providers, and developing procurement strategies.
Customer Care Representative role at Spokeo, a people search engine company. Responsibilities include handling customer contacts, translating technical jargon, and providing user feedback. Full-time remote position with training provided. Temporary to possible permanent employment through an agency. Six core values at Spokeo include empathy, data-driven decisions, collaboration, and quality.
Order Management Specialist supporting the global sales team through pre/post-sales activities, quotations, and managing simple and complex orders. Key point of contact for sales department and internal departments to drive growth.
The Customer Success Representative at Zeta Global's subsidiary, DISQUS, will be responsible for reviewing new sites on the network, providing customer support, completing data requests, maintaining documentation, and collaborating with key partners to address platform issues.
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