Top Customer Success Jobs in Sacramento, CA
Customer Service Representative position in Sacramento, CA, responsible for building client relationships, processing legal documents, providing exceptional customer service, and managing customer portfolios. Requires 5 years of experience in business-to-business customer service, proficiency in MS Office, Word, Excel, and strong communication skills. Compensation range: $34,776 to $53,480 per year.
Student Success Coach responsible for motivating students, championing their academic journeys, collaborating with internal teams, safeguarding their success, and engaging in community events to enhance the student experience.
Customer Care Representative role at Spokeo, a people search engine company. Responsibilities include handling customer contacts, translating technical jargon, and providing user feedback. Full-time remote position with training provided. Temporary to possible permanent employment through an agency. Six core values at Spokeo include empathy, data-driven decisions, collaboration, and quality.
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Order Management Specialist supporting the global sales team through pre/post-sales activities, quotations, and managing simple and complex orders. Key point of contact for sales department and internal departments to drive growth.
Lead Long Term Disability Claims Specialist managing complex claims, providing timely reviews, and collaborating with internal and external resources. Coaching and mentoring associates, participating in projects for continuous improvement, and ensuring customer satisfaction. Exercising independent judgment and critical thinking in claim evaluations and decision-making. Compiling documentation, communicating effectively with stakeholders, and resolving escalated complaints. Collaborating with leadership team to meet project goals and provide feedback for improvement.
The Senior Long Term Disability (LTD) Claims Specialist at MetLife evaluates long term disability insurance claims, exercises independent judgment, and provides exemplary customer service. Responsibilities include timely claims reviews, documentation, and decisions, interacting with various stakeholders, compiling file documentation, and calculating benefits.
The Customer Success Representative at Zeta Global's subsidiary, DISQUS, will be responsible for reviewing new sites on the network, providing customer support, completing data requests, maintaining documentation, and collaborating with key partners to address platform issues.
Hospital Clinician Onboarding and Success Manager responsible for assessing clinical resources during onboarding process, managing project influences, and supporting Trauma Registry customers post go-live. Focus on delivering value, meeting adoption milestones, and ensuring customer success. Lead onboarding process, address implementation risks, and provide ongoing customer support. Qualifications include 3-5 years nursing experience as trauma program manager, ACS verification experience, trauma registry skills, and critical thinking.
The Manager of Customer Experience at BlackLine will lead the Voice of the Customer Center of Excellence to deliver insightful customer feedback and guide experience improvements. They will collaborate with various teams to drive adoption of the VOC program and ensure successful integration of the Qualtrics Experience Management platform.
As a Senior Manager of Customer Success Engineering at Cloudflare, you will lead the North American Customer Success Engineering team to ensure customer success by developing specialists, building relationships, and delivering technical expertise. Your responsibilities include mentoring the team, driving customer adoption and satisfaction, and collaborating across teams for aligning customer success.
As the Manager of Enterprise Customer Success for GovCon, you will lead and mentor a team of Customer Success Managers to drive improvements in customer retention and growth. You will play a key role in strategic oversight and development of Customer Success practices within Unanet, focusing on building strong customer relationships and maximizing customer value.
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