Top Hybrid Customer Success Jobs
Customer Success Representative role at Zeta Global subsidiary DISQUS, focusing on reviewing new sites on the network, assisting publishers with installation and subscription questions, and maintaining quality standards. Responsibilities include reviewing sites for Ads Qualification/Safety, customer support, data access requests, and documentation maintenance. Requires 3+ years' experience in online advertising and strong communication skills.
As an Enterprise Customer Success Manager, you will be responsible for managing post-sales activities for Enterprise customers, developing relationships, ensuring customer success and satisfaction, and driving adoption and retention. You will work closely with various teams within the company and serve as the 'voice of the customer'.
As an Enterprise Customer Success Manager, you will be responsible for managing post-sales activities for Enterprise customers, building strong relationships, driving adoption and retention, and ensuring customer satisfaction. You will collaborate with various teams within the company and serve as a trusted advisor to key customers.
The Specialist, Fraud Operations at Upgrade is responsible for handling accounts needing special review, identifying suspicious activity, and preventing fraud. They collaborate with internal teams to ensure customer security and satisfaction. The ideal candidate has a passion for fraud, attention to detail, and adaptability to change.
As an Auto Servicing Specialist, you will engage with customers by phone and email to provide best-in-class service related to accounts, payments, and concerns. Collaborate with management and team members to assist customers efficiently and accurately. Identify areas for improvement to enhance customer satisfaction and contribute to daily training and development efforts.
Featured Jobs
The Director of Customer Experience Strategy & Operations at Imprivata will lead the development and execution of customer success strategies to drive business growth. Responsibilities include designing service offerings, mapping customer journeys, managing KPIs, and enhancing operational efficiency. Required qualifications include a Bachelor's degree, 10+ years in a customer experience role, and proficiency in Salesforce and Gainsight.
The Program Support Specialist manages key program elements and strategic initiatives to drive operational readiness and excellence. Responsibilities include project planning, budget management, process improvement, and compliance with regulations. The role requires strong communication, analytical, and problem-solving skills, along with experience in retail operations and project management.
The Swing Shift Item Processing Representative at FirstBank is responsible for processing transactions deposited via various channels, balancing entries, correcting discrepancies, and providing quality customer service. They must ensure compliance with regulations and privacy policies while prioritizing and meeting deadlines for assigned tasks.
Pontera is looking for a Senior Implementation Specialist to lead the implementation process for new wealth management firms, collaborate with teams, and develop new processes for scalability.
Senior Customer Success Manager responsible for onboarding, leading to production, and fully utilizing CockroachDB for customers. Must possess excellent customer facing, consultative, and program management skills. Preferred candidate based in NYC-metro area or east coast-based remote candidates considered.
Customer Service Representative position at CSC in Springfield, IL. Responsibilities include handling inbound and outbound business customer calls, providing excellent customer service, data entry, document retrieval, legal document analysis, and managing customer portfolios. Requires experience in call center or customer service, strong computer skills, and proficiency in MS Office and Salesforce is a plus.
Responsible for handling routine customer service inquiries and problems via telephone, digital or chat channels. Must have excellent communication and problem-solving skills. Actively manages and escalates risk and customer-impacting issues to management.
Top hybrid Companies Hiring Customer Success Roles
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