Block
Our purpose is economic empowerment.
San Francisco, CA, USA
Remote
Hybrid

Head of Product, Growth

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Company Description
Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together.
So we expanded into software and started building integrated, omnichannel solutions - to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.
Today, we are a partner to sellers of all sizes - large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.
Job Description
Square services millions of diverse merchants across every business category. Our web products are loved and used by millions more, they aim to inspire businesses to achieve more than they can dream. We are seeking a strategic and results-oriented Product Lead to head our growth initiatives. In this role, you will lead a team of 15 Growth PMs to drive user acquisition and engagement. You'll be responsible for all the public web products, referrals, lifecycle marketing, lead-generation and enablement. You'll also be responsible for the MarTech, Experimentation, Analytics, and ML platforms that we use to run thousands of experiments per year. The ideal candidate will have a strong analytical background, a proven track record in product management, and the ability to inspire and lead a team in a fast-paced, entrepreneurial environment.
In this role you will:

  • Develop and implement a comprehensive growth strategy aligned with the company's business objectives.
  • Lead, mentor, and develop a small team of Growth PMs focused on growth initiatives.
  • Foster a collaborative and high-performance culture within the product team.
  • Drive product enhancements and optimizations to boost user acquisition, activation, retention, and monetization.
  • Design and oversee A/B tests and experiments to validate growth hypotheses and measure results.
  • Utilize data to uncover growth opportunities and monitor key performance indicators (KPIs)..
  • Work closely with engineering, design, marketing, and sales teams to drive growth initiatives.
  • Ensure clear communication and alignment across all departments and stakeholders.
  • Deeply understand customer needs, pain points, and behaviors to advocate for user-centric product development.


Qualifications

  • 15+ years of product management experience
  • Experience leading a 10+ person Product team.
  • Experience growing the revenue of a sizable product-line or business.
  • Strong analytical decision making skills
  • Strong written and verbal communication skills, with the ability to create clarity from ambiguity and distill complex issues into easy to understand narratives.
  • Demonstrated excellence in using principled decision making to manage diverse stakeholders, including peers and executive leadership


Qualifications

  • 15+ years of product management experience
  • Experience leading a 10+ person Product team.
  • Experience growing the revenue of a sizable product-line or business.
  • Strong analytical decision making skills
  • Strong written and verbal communication skills, with the ability to create clarity from ambiguity and distill complex issues into easy to understand narratives.
  • Demonstrated excellence in using principled decision making to manage diverse stakeholders, including peers and executive leadership
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Candidate Location Eligibility:
Albuquerque, NM
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Other US Location
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What are Block Perks + Benefits

Block Benefits Overview

At Block, we want to provide you with benefits, perks, and offerings that empower you to make choices for your life and what matters to you. We understand the importance of having quality care. So, whatever stage of life you’re in, we offer coverage and plans to support total health — physical, mental, and financial — for you and your family.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Wellness days
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Pay transparency
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Restricted work hours
Return-to-work program post parental leave
Fertility benefits
Vacation + Time Off
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Floating holidays
Bereavement leave benefits
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Relocation assistance
Fitness stipend
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks
Personal development training
Virtual coaching services
Apprenticeship programs

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