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Find a Location

Time Investment Company, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

Business ProfileforTime Investment Company, Inc.

Consumer Finance Companies
Multi Location Business
BBB accredited business

At-a-glance

Customer Reviews

1.5/5stars

Average of 8 Customer Reviews

Customer Complaints

14 complaints closed in last 3 years

4 complaints closed in last 12 months

BBB Rating & Accreditation

Accredited Since: 11/1/1994

Years in Business: 43

Customer Reviews are not used in the calculation of BBB Rating

Overview of BBB Rating

Overview

Time Investment Company, Inc. offers direct sale financing.

Business Details

This is a multi-location business.

Find a Location

Time Investment Company, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

Location of This Business
100 N 6th Ave, West Bend, WI 53095-3306
BBB File Opened:
11/4/1992
Years in Business:
43
Business Started:
1/1/1981
Business Started Locally:
1/1/1981
Business Incorporated:
1/2/1990
Accredited Since:
11/1/1994
Licensing Information:
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Type of Entity:
Corporation
Alternate Business Name
  • Time Investment Co.
Business Management
  • Thomas A. Hafeman, President
  • John Hafeman, Vice President
  • Jayne Peplinski, Manager of Human Resources
  • Mike Hafeman, Chairman
  • Todd W. Figard, Director of Compliance
Contact Information

Principal

  • Thomas A. Hafeman, President
  • Todd W. Figard, Director of Compliance

Customer Contact

  • Thomas A. Hafeman, President
  • John Hafeman, Vice President
  • Jayne Peplinski, Manager of Human Resources
  • Mike Hafeman, Chairman
  • Todd W. Figard, Director of Compliance
Additional Contact Information

Fax Numbers

  • (262) 334-1092
    Primary Fax

Phone Numbers

Customer Complaints

14 Customer Complaints

Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

File a Complaint

Most Recent Customer Complaint

07/02/2024

Complaint Type:
Billing Issues
Status:
Answered
We have been doing business with Passantes (food delivery) and realize now that we are working with second billing company, that they are in fact practicing illegal billing as explained by the most recent billing discrepency; "The discrepency you have noted is a consequence of a type of financing we provide to customers called "pre-compute interest lending" this is what you expect to pay if you only make the monthly minimum, we didn't do this we paid it off early, and this "pre-compute interest lending" was still applied, written off (no notice to us given) and then charged off on our credit, we paid the balance not knowing what the issue was until we dug in a bit more, now we will be filing and seeking a much larger resolution as this is unfair, unethical and illegal trade practice
Read More

Customer Reviews

8 Customer Reviews

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How BBB Processes Complaints and Reviews

Start a Review

Most Recent Customer Review

Shannon G

1 star

03/29/2024

Beware of Time Investment and their illegal practice. They are professional scammers. They will send you 3 bills all of which are continually sent after the due date so you accrue a late fee. I have had over a dozen phone calls with this company. AVOID AT ALL COST. They tell you to set up automatic payments DO NOT. Their website does not work and they will take out multiple times a month for multiple different amounts. We have calculated how much we have paid them (interest excluded) and it is nowhere near what they show. Scammers !!! They should be shut down immediately. I will be contacting the police to file a report as well.

Time Investment Company, Inc. Response

04/11/2024

Customer satisfaction is very important to us and we are sorry to hear that you are experiencing issues with receiving your mailed statements. We do mail statements 20 days prior to your due date, if they are not arriving until after your due date you should check with the postal service to determine why they are being delayed. We also offer electronic statements as an option which are also sent 20 days prior to the due date. If a payment is not made on time we will send reminder letters. If you see different amounts that would be a result of late fees or returned payment fees for insufficient funds. Late fees are only assessed after a 10 day grace ******* Your are not currently setup on automatic payments and have not been since 2022. There is no record of multiple charges in the same month when you were on automatic payments. We are committed to working with you to address and resolve your concerns. One of our servicing managers will reach out to you soon so we can determine the what we can do to provide better service to you.

Local BBB

BBB Serving Wisconsin

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