Shipping policy

We're just as obsessed with delivery as we are with design. Our shipping has been set up to be fast and affordable, with a focus on great customer experience.  

Shipping

ArtiPlanto shopping is fast, affordable, and structured, with a strong focus on the customer experience.

What Are Your Shipping Rates?

We offer flat-rate shipping on orders under 300$ before tax

  • 24.99$ for Eastern Canada
  • 29.99$ for Western Canada
  • 29.99$ for all USA (except Hawaii, Puerto Rico, Alaska and Yukon due to the remote area, are 99$ regardless of the minimum spent)

All orders over 300$ before tax received free delivery

Free shipping is provided on all orders over $300 (after promotional deductions if applicable)

Shipping to Remote Locations

Remote locations include postal codes / zip codes that are difficult to serve. If your order is affected by this, one of our customer service representatives will reach out to discuss further options.

What is Your Delivery Time?

We’re so excited to deliver to you the premium artificial plants you ordered. Delivery time varies, however.
If the item you’ve ordered is already crafted and in stock, expect to deliver in three days or less in Canada or five days or less in the United States.
As of the COVID-19 pandemic and the additional delays in delivery that have come with that, FedEx and Canada Post delivery times vary according to region. We continue to try our best to minimize the time it takes to get the product from our hands to your homes.

Do You Offer Rush Shipments?

All orders are processed during business hours. If you place an order on the weekend or after-hours, it will only be processed on the following business day, which is Monday through Friday. Once shipped, you will be notified via email.
At this time, ArtiPlanto does not offer rush shipping or next-day shipping.

Do You Offer Rush Shipments?

While we want to bring ArtiPlanto artificial plants to as many homes as possible to the furthest corners of the continent, the reality is what it is. It’s costly.
Shipping rates get substantially higher when delivering to remote cities and towns in North America. For our customers, we do our best to keep those costs low.
Shipping to remote areas is calculated on a case-by-case basis. If we suspect it may be challenging to get your order to you, we will contact you directly to discuss delivery options.
Alternatively, if you live in a remote area, please feel free to contact us by email or phone to confirm delivery options prior to submitting an order.
Please note, we cannot ship to PO boxes, APO or FPO addresses, and/or to US territories.