Senior Account Manager: Sephora & Douglas EMEA

Senior Account Manager: Sephora & Douglas EMEA

Pixi Inc. Greater London, England, United Kingdom (On-site)

If you do not have hands on, direct sales experience with Sephora and Douglas, please do not apply. This is a senior sales role, so we ask that you note and respect this. Your CV will not be considered if outside of these requirements.

Role Impact:

·Sales Growth – As our Senior Account Manager you will play a key role in driving sales growth across key retail partners, working closely with the wider sales team to meet our financial targets every year.

· Relationship Management – You will be the brand ambassador to some of our largest retail partners, building strong relationships and providing timely, professional support on a day-to-day basis.

· Teamwork – We are a small team making a positive impact in the beauty industry and we rely on all our team members to work closely together to support the business every day.

Responsibilities

· Develop and maintain strong relationships with key accounts including Sephora Europe and Douglas Europe, serving as the primary point of contact.

· Plan, develop and agree annual Business plans with the accounts, identifying opportunities for sales growth and executing strategic plans to achieve sales targets and maximize profitability.

· Have a thorough understanding of Key Account needs and requirements to provide excellent daily support and manage account KPI’s ensuring agreed KPI’s are executed.

· Work closely with internal teams to develop accurate sales forecasts and manage inventory levels, identifying opportunities for replenishment and new product introductions.

· Collaborate with internal teams to ensure timely delivery of PO’s and resolve any logistical issues that may arise.

· Work closely with Education Team to plan retailer & retail staff trainings & events according to account needs.

· Prepare regular reports on sales performance, market trends, and competitive insights for internal management team.

· Conduct regular meetings and business reviews with accounts to discuss sales performance, marketing initiatives, and new product launches.

Requirements:

ESSENTIAL

· 5+ years in Retail Account Management or Business Development, within the beauty industry.

· Prior experience working with Sephora and/or Douglas as a customer (any markets)

· Strong knowledge / experience of retail channels to include Bricks & Mortar, digital marketing strategies and experience with e-commerce platforms.

· Strong sales and negotiation skills with a track record of meeting or exceeding sales targets.

· Strong interpersonal and communication skills, with the ability to successfully working in cross-cultural settings, demonstrating the ability to adapt and thrive in diverse work environments.

· Experience in managing international accounts and understanding the nuances of conducting business with clients from various cultural backgrounds.

· Analytical mindset with the ability to interpret data and market trends to drive business growth.

· Ability to work independently and as part of a team, with a proactive and results-oriented approach.

· Ability to travel domestically and internationally as required by the job.

Please note that this is a 5-day in office role.