Sales Administrator

FDH Aero is a trusted global supply chain partner for aerospace and defense companies. With more than 55 years of experience, it specializes in c-class components that include hardware, electrical, chemical, and consumable products and services for global OEM and aftermarket customers. At FDH Aero, we understand that the strength of our brand comes from our people, and our culture empowers every team member to contribute and grow. As a global team, our culture is rooted in five (5) core values that begin with the words “We are” and include: service-first, respectful, amplifiers, open-minded and accountable.

FDH Aero is headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC. FDH Aero has locations in 14 countries across the globe, with more than 1,200 best-in-industry employees and over 650,000 square feet of inventory space.

For more information, please visit the FDH Aero website .

Reporting to: Sales Director

Job type: Full time (8:30am to 5:00pm), Monday to Friday (additional hours may also be required on both weekday and weekends)

Job Purpose: Reporting to the Sales Director, you will be responsible to drive and achieve sales targets, supporting the Sales function of the company.

Responsibilities

• Ensure all quotes and orders are processed in line with the sales guidelines
• Support relevant regions where and when required
• Upholding great response times
• Liaising with other departments to ensure smooth order flow
• Efficiently handle multiple requests of order processing from various regional managers
• Sales orders – entering and managing orders
• Quotations - creating and sending quotes to customers when required
• Communicate important feedback from customers internally to address customer concerns and ensure satisfaction.
• To aid the company to meet sales targets and report any deviations
• Stay up-to-date with new products and features
• Maintain organized and up-to-date sales records, including customer information, sales contracts, and invoices
• Serve as a point of contact for customer inquiries and provide exceptional customer service
• Keeping an eye on all open sales orders to ensure goods are reserved and dispatched in time
  
  

Qualifications

• Proven work experience as a Sales support or Sales administrator
• Strong mathematical, analytical and problem solving skills
• Intermediate excel and IT skills
• Understanding of various sales/quote KPI’s
• Excellent organizational and multitasking skills
• Attention to detail
• Good communication skills, both verbal and written
• Project and time management skills
• Ability to work under strict deadlines
• Experience in the aerospace industry will also be seen as an advantage
  
  

FDH Aero is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.