Operations Director

OPERATIONS DIRECTOR - ELIZABETH FINN

Location: Hybrid (Travelling to 8 homes across England, home working, Head Office in London)

Salary: £80,000 - £90,000 per annum + non-contractual bonus up to 20% of salary

Benefits: £5,000 car allowance or company car, competitive pension, private medical and dental insurance, sector-leading family leave and sickness pay, death in service payment.

Application Deadline: 4pm on 10th July 2024

Are you ready to make a difference?

Are you a strategic leader with a passion for excellence in care? Elizabeth Finn Homes is at a pivotal moment in its journey to become the UK’s most loved care homes. They are seeking an exceptional Operations Director to shape and deliver an ambitious five-year strategy of growth and innovation. If you’re ready to lead front-line teams and make a significant impact on the lives of residents and staff, this role is for you!

Why Join Elizabeth Finn Homes?

Elizabeth Finn Homes operates eight high-quality residential and nursing care homes across England, each rated Outstanding or Good by the CQC and boasting a 9.8 average customer review rating on carehome.co.uk Their vision is to create loving homes filled with joy, community, and kindness. Committed to providing a supportive and nurturing environment for both residents and staff, they offer a unique opportunity to lead innovation in the care sector and work closely with their charity owner, Turn2us, to support those in need.

What The Role Entails

The Operations Director will play a pivotal role in the strategic and operational leadership of Elizabeth Finn Homes. Key responsibilities include:

• Strategic and Clinical Leadership: Developing and implementing operational strategies aligned with the company’s vision and goals, and identifying opportunities for growth and expansion.
• Operational Management: Overseeing day-to-day operations to ensure high standards of care and service delivery across all homes.
• Commercial Performance: Managing budgets and driving improvements in key performance areas such as occupancy and customer service.
• Quality and Compliance: Ensuring all homes meet or exceed regulatory and quality standards, and leading on safeguarding and risk management processes.
• People Management: Leading and developing the clinical leadership team and management teams, and fostering a positive and inclusive workplace culture.
• Stakeholder Engagement: Building strong relationships with residents, families, staff, and external stakeholders, and acting as a key representative for the company.
• Innovation and Improvement: Driving continuous improvement initiatives and implementing innovative solutions to enhance care and operational efficiency.
  
  

Our Values

In early 2024 we launched our new values, co-produced with our staff and residents.

• Bring love. “We’re always here for each other, giving and receiving meaning through warmth, kindness and compassion, treating everybody with loving care and keeping everyone’s happiness close to heart.”
• Welcome all. “We all have something valuable to offer, so we celebrate differences and encourage individuality, in a place of community, support and respect, where everyone feels they truly belong.”
• Inspire more. “We’re motivated by an ambitious determination to achieve more every day, creating inclusive places to live and work, spurred on by an infectious energy to help everybody feel more joy and live better – You’re our inspiration.”
• Act with purpose. “We take responsibility and do exceptional work for the most important of reasons – enriching the wellbeing of everyone we care for and giving back to the society we all share – You matter.”
  
  

Take the Next Step in Your Career!

Elizabeth Finn Homes is looking for candidates with a registered nurse or relevant professional qualification, proven experience in a senior operational role within the healthcare or residential care sector, and a passion for working with a social purpose organisation. Interested candidates are invited to submit their CV and a cover letter detailing their relevant experience and why they are a suitable fit for this role to harry.hales@gilbertmeher.com by 4pm on 10th July 2024.

Join Elizabeth Finn Homes and help create exceptional care experiences. This is an opportunity to make a meaningful difference in the lives of residents and support the vital work of Turn2us.