HR Business Partner (Employee Relations) - Global E-Commerce - London

Responsibilities

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
About the Team
We are on a mission to reshape the E-commerce landscape and here's a unique opportunity for a Human Resources Business Partner to support our business teams do just that. You will be responsible for performance reviews, learning and development, and employee retention while also improving existing processes and procedures while collaborating with key stakeholders across the business. This role will actively participate in translating business plans into talent, engagement, and organization plans.

- Collaborate with business leaders to understand organizational objectives and develop HR strategies aligned with business goals.
- Act as a trusted advisor to management on HR-related matters including talent management, workforce planning, performance management, and organizational development.
- Manage employee relations issues, investigations, and resolutions in a timely and effective manner.
- Serve as a point of contact for employee grievances, disputes, and disciplinary matters, ensuring fair and consistent application of company policies.
- Conduct investigations into complaints of discrimination, harassment, or other misconduct, following legal and company protocols.
- Develop and deliver ER training programs to enhance awareness and compliance among managers and employees.
- Partner with legal counsel as needed to mitigate risks and ensure regulatory compliance.
- Implement HR initiatives and programs that enhance employee productivity, engagement, and retention.
- Provide guidance and support to managers and employees on HR policies, procedures, and practices.
- Conduct HR analytics and use data-driven insights to make informed decisions.

Qualifications

Minimum Qualifications
- Major in Law or a related field,
- 5 years of HRBP experience or in a similar role, with a strong emphasis on Employee Relations,
- Thorough knowledge of employment laws, regulations, and best practices,
- Strong experience in partnering with various key stakeholders and being an effective team player.
- Able to make good judgement for sensitive, complex and/or ambiguous situations.
- Strong problem-solving and critical thinking skills.
- Able to handle confidential information in a professional manner and escalate issues where appropriate.

Preferred Qualifications
- Strong written and verbal communication and interpersonal skills.
- Attention to detail.
- Ability to work independently and as part of a team.
- Able to work successfully within ambiguity and within a complex, fast paced and challenging business environment.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.