Account Manager

We are currently looking to appoint an experienced Account Manager, to join a well-established, family-run SME based in Yeadon. As an Account Manager you will be responsible for managing and growing relationships with high-end clients/fashion brands. Your role will involve understanding their unique branding requirements, providing tailored solutions, and ensuring the highest level of customer satisfaction. You will work closely with internal teams to deliver products that exceed client expectations and contribute to the growth of the business.

Location: Yeadon, Leeds, UK

Days: Monday to Friday

Hours: 8.30am to 5pm (1 hour lunch)

Salary: £35,000 - £45,000 (DOE)

Key Responsibilities

Client Relationship Management:

• Develop and maintain strong relationships with premium clients, serving as the main point of contact.
• Understand clients' branding needs and provide expert advice on suitable solutions
  
  
  

Sales and Business Development:

• Identify opportunities to upsell and cross-sell products and services
• Work towards achieving sales targets and contributing to the company's revenue growth
• Conduct regular client meetings and presentations to showcase new products and innovations
  
  
  

Project Management:

• Oversee the entire project lifecycle, from initial consultation to final delivery
• Coordinate with internal teams (design, production, logistics) to ensure projects are completed on time and to the highest standards
  
  
  

Administrative Duties:

• Maintain accurate records of client interactions, sales activities, and project statuses using CRM software
• Prepare regular reports on account performance and sales activities for management review
  
  
  

Requirements

• Proven experience in account management or sales, preferably within the retail, branding, packaging, or a related industry
• Proven track record of managing high-end clients and achieving sales targets/KPI's
• Excellent interpersonal and communication skills
• Strong negotiation skills, with a commercially orientated mindset.
• Strong organisational and project management abilities
• Proficiency in CRM software and Microsoft Office Suite
• Strong problem-solving skills and ability to handle challenging situations
• Passion for branding and a deep understanding of the importance of quality presentation
  
  
  

Benefits

Company performance related bonus, Free lunch, 21 days holiday + Statutory (Increases with tenure, after 1 year service), NEST Pension, Free parking

Training & Future Options: At their company, they are committed to providing ongoing training and development opportunities to help you excel in your role. Future progression within the company may be available based on organisational needs.