“I’ve worked with Nick for almost 3 years during which he has shown a high level of customer centricity coupled with commercial acumen and problem solving abilities. He has a knack for maintaining good business relationships at C-Level both with internal and external stakeholders working closely with them to achieve critical business objectives. ”
About
With over 15 years of experience in customer success and business development, I am a…
Contributions
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How can you build trust with a skeptical client using EI?
I think this may have been said before, but imagine you are the client and how you would feel in their situation. You are a new product which they have no experience of, they’ve used the old one for many years maybe and were always a fan so this new territory is not fun for them (no one likes change remember!) So resonate with them on a personal level, say you understand and get them to tell you their concerns and then walk them through how you will work with them personally to get them to be an advocate; be honest and say making them happy makes your job easier so it’s also in your own interest-being truthful that you have an agenda (and not a bad one) shows you can open up as well and should work together to make each other successful
Activity
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🏴A WONDERFUL OUTCOME: For anyone who has been part of some of the refugee initiatives i’ve shared, incl the 200 businesses who joined…
🏴A WONDERFUL OUTCOME: For anyone who has been part of some of the refugee initiatives i’ve shared, incl the 200 businesses who joined…
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🥇 Did you know that Ryan ranks among the top workplaces with awards all over the world? With multiple global awards every year, the Ryan team is…
🥇 Did you know that Ryan ranks among the top workplaces with awards all over the world? With multiple global awards every year, the Ryan team is…
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Every year, on the anniversary of Ryan’s founding, we come together for our annual day of service, #RyanSHARES Day. This tradition means a lot to us,…
Every year, on the anniversary of Ryan’s founding, we come together for our annual day of service, #RyanSHARES Day. This tradition means a lot to us,…
Liked by Nick Thomas
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"Anger: The Enemy of the Human Mind" If you find yourself shouting at people frequently, it’s a clear sign that you’re heading towards a personal…
"Anger: The Enemy of the Human Mind" If you find yourself shouting at people frequently, it’s a clear sign that you’re heading towards a personal…
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With a new government in post, this week CBI (Confederation of British Industry) has hit the ground running by... 👋 welcoming new Secretary of…
With a new government in post, this week CBI (Confederation of British Industry) has hit the ground running by... 👋 welcoming new Secretary of…
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Ryan's Denver office was delighted to assist Kenzi's Causes with a Packz4Kidz event for #RyanSHARES Day. This local charity serves so many kids in…
Ryan's Denver office was delighted to assist Kenzi's Causes with a Packz4Kidz event for #RyanSHARES Day. This local charity serves so many kids in…
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"Talent wins games, but teamwork and intelligence win championships." – Michael Jordan. 🏆 In the tech world, one of the best way to learn is from…
"Talent wins games, but teamwork and intelligence win championships." – Michael Jordan. 🏆 In the tech world, one of the best way to learn is from…
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🎉 Happy RyanSHARES Day! Every year on July 12, we celebrate the founding of the Firm by giving back to the community. We’re thrilled to have team…
🎉 Happy RyanSHARES Day! Every year on July 12, we celebrate the founding of the Firm by giving back to the community. We’re thrilled to have team…
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At Markel we pride ourselves on the productive and beneficial relationships that we have built with our brokers. It was lovely to get out of the…
At Markel we pride ourselves on the productive and beneficial relationships that we have built with our brokers. It was lovely to get out of the…
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Philip H. Knight, Co-founder of Nike: "From the early days of Blue Ribbon Sports, we tried to make the company that became Nike, a special place. We…
Philip H. Knight, Co-founder of Nike: "From the early days of Blue Ribbon Sports, we tried to make the company that became Nike, a special place. We…
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I am only gone a few weeks but have to pay tribute to Group CEO Lorcan O Connor and all within the CIE Group for this turnaround in the Group's…
I am only gone a few weeks but have to pay tribute to Group CEO Lorcan O Connor and all within the CIE Group for this turnaround in the Group's…
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Recently, we hosted a women, security and peace one-day conference. Delegates from United States Marine Corps University, Quantico, Virginia and…
Recently, we hosted a women, security and peace one-day conference. Delegates from United States Marine Corps University, Quantico, Virginia and…
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I had an absolute blast at the Mobilise Team Day this week, where we discussed the strategic direction of the company. It was especially powerful to…
I had an absolute blast at the Mobilise Team Day this week, where we discussed the strategic direction of the company. It was especially powerful to…
Liked by Nick Thomas
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I can't remember when I started following Tony's work. I know it was a good bit before I rejoined Ryan in 2021. I could tell then that he brought…
I can't remember when I started following Tony's work. I know it was a good bit before I rejoined Ryan in 2021. I could tell then that he brought…
Liked by Nick Thomas
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Super excited for our new webinar series #TheIdeaExchange 🎉 I'm extra excited because on our first event we're joined by Veronica Hull, Head of…
Super excited for our new webinar series #TheIdeaExchange 🎉 I'm extra excited because on our first event we're joined by Veronica Hull, Head of…
Liked by Nick Thomas
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Alumni Live was an absolute career highlight for me. Looking forward to all the amazing alumni engagements we'll have as we start FY25! Make sure…
Alumni Live was an absolute career highlight for me. Looking forward to all the amazing alumni engagements we'll have as we start FY25! Make sure…
Liked by Nick Thomas
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