NWG (Northumbrian Water Group)

#InnovationFestival24 is officially over...and what an incredible journey it's been! Over the past few days, we've witnessed some groundbreaking ideas, inspiring collaborations, and innovative solutions that will shape the future of our industry. From celebrity speakers, to comedy, bingo, race-cars and everything in-between the festival has been a melting pot of creativity and ingenuity. Of course, we'd like to say a huge THANK YOU to all the sponsors, speakers, festival crew and partners, and of course you, our innovators, who made this event a resounding success! Your passion and dedication are what drive innovation forward, so have a look at the best-bits in this highlights of the week vid! Let's continue to push boundaries, explore new possibilities...#InnovationFestival25, we're coming for you! .....oh and don't forget, you can sign up to some year-round innovation-y goodness with our Innovation Connect newsletter, here https://lnkd.in/efX6YBjS

Work has started on the first phase of a £2m water network upgrade in Ashington, Northumberland. The construction of a new water main in the Briardene, Wansbeck Road and Green Lane area is being carried out by our partner, United Living Group. Elements of the work close to schools are being prioritised to take place during the summer holidays, with further work nearby running until November 2024. A second phase of work is being planned for 2025. Ultimately, a total of 5.2km of new water pipes will be installed, helping to support recent population growth in the area and helping to protect supplies for customers.

As work progresses on our £14m project to support the recovery of the River Tyne’s European Eel population, members of the team have been out helping reshape and enhance recreational space for the area’s human population. The work to install eel screens is taking place at our pumping station at Ovingham, Northumberland, and is being carried out by our partners, Mott MacDonald Bentley | MMB. After discussions with Ovingham Parish Council about how the team can support the community during the work, members of the MMB team paid a weekend visit to the local playing field to prepare the ground for improvements. By flattening and reducing the overall size of a mound that sits in the field, the team have made space for the installation of a new slide that has been donated by Ovingham Parish Council, and created a raised area that can be further developed for use. Well done team!

A massive shout out to our teams who have been helping out at People’s Kitchen in Newcastle this week. As part of our volunteering scheme, Just an Hour, Craig and Emily from our Business analysis and planning team helped to put together care and grooming packages for pets, while sorting through some shoes and clothes. They found the experience really humbling and loved taking time of out their day to support a local cause.💙

A project to increase capacity at a County Durham sewage treatment works and help protect river water quality has been completed. We’ve invested £5.8m at Aldin Grange Sewage Treatment Works (STW) at Bearpark, near Durham City. As well as increasing the site’s capacity with the installation of new treatment plant and tanks, the upgrades include additional equipment to support improvements to make the final treated water that is returned to the environment via the River Browney even better. Work was carried out by our partners Mott MacDonald Bentley | MMB.

Do you have a passion for delivering a great customer experience, not only when things are going right, but also when things don’t measure up to the standards we aim for? Whether it’s water or wastewater services, or work delivering on investment across our assets and networks, we need to understand and represent the needs of our customers. We are looking for a Customer Care Manager who is passionate about this, with strong interpersonal skills, self-awareness and emotional intelligence. The role comes with a salary of up to £47,028 and is a hybrid role. Find out more and apply at https://lnkd.in/edXSXt-m

Work is starting on upgrades to Greatham Sewage Treatment Works in Hartlepool, which will help to protect water quality. We’re investing £1.1m in the installation of a new storm tank at the site. The tank will hold storm water and wastewater from homes at times of heavy rainfall, so that it can be treated when flows reduce, protecting against the risk of spills to the environment. The work, which is being carried out by Northumbrian Water’s partner, Esh-Stantec, is due to start at the end of July, running until the end of March 2025. Construction traffic is being managed to reduce the impact on the village, including working to avoid, where possible, school drop-off and pick-up times. Plans are also being developed to further enhance the site through the creation of a wetlands facility that would provide a greener, more sustainable solution to wastewater treatment and management. Esh Group Stantec

We’re proud to announce we are one of the UK’s Best Workplaces™ for Women for the third year running.   We are delighted to have moved up to nine places to reach 20th on the list for super large companies for Great Place to Work UK and are still the only water and sewerage company to make the list.   Being recognised at a national level is a great acknowledgement of how we celebrate and empower all our people to reach their full potential, no matter who they are or what they do. #greatplacetoworkuk

An update on our investment at Hexham.

This week we visited Portobello Primary School in Birtley with a very special delivery. To help the school’s paperless mission, we donated 20 laptops which will support their aim to get two of their classes completely paperless by next year. We are delighted to announce we will be sponsoring the school’s STEM activities which includes us being the headline sponsor at the International Day of the Girl, robotics even Gateshead College in October. Enjoy the school holidays and we’ll see you all in September! #STEMLearning #Teamwork #Partnerships