We are delighted to announce that MYCOM OSI has launched EAA Assurance Cloud availability in the AWS Marketplace enabling Communication Service Providers (CSPs) to benefit from faster time to market consumer and enterprise services, a differentiated network performance, a higher customer experience and commercial benefits, such as lower total cost of ownership of a multi-domain, multi-vendor Service Assurance system. The EAA Assurance Cloud is MYCOM OSI's flagship SaaS solution and is now generally available in AWS Marketplace globally. Read the press release by clicking the link: https://lnkd.in/eYSWxt5G #serviceassurnace #telcocloud #cloud #customerexperience #awspartners Amazon Web Services (AWS) AWS for Telecom.
MYCOM OSI
Telecommunications
Network and Service Experience Assurance for CSPs to manage 5G/enterprise services with high performance, at scale.
About us
We offer award-winning Network Assurance and Service Experience Assurance solutions that enable Communications Service Providers (CSPs), Managed Service Providers (MSPs) and enterprises to launch and manage 5G and enterprise services with high performance, at scale. Our telco transformation solutions are based on 25+ years of experience and expertise gained at the world’s largest, most diverse and most complex networks. Our innovative product portfolio offers Performance and Fault Management, Service Quality Management, Automation and Analytics. We are the first Service Assurance vendor to have offered all our applications on the public cloud as a subscription-based SaaS to introduce agility and automation for the CSP operations.
- Website
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http://www.mycom-osi.com
External link for MYCOM OSI
- Industry
- Telecommunications
- Company size
- 201-500 employees
- Headquarters
- London
- Type
- Privately Held
- Founded
- 1997
- Specialties
- End-to-end Network Performance Management, Telecommunications Analytics Software, Network Optimization, Service Assurance, Network Capacity Planning, OSS (Operational Support Systems), Network Performance Management, Network Engineering, and Network Fault Management
Locations
Employees at MYCOM OSI
Updates
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MYCOM OSI announces new features and capabilities of its EAA Service Assurance applications and solutions leveraging Workforce Automation and GenAI capabilities. These include: - Automation enhancements for Fixed Broadband (FTTx) Assurance - New multi-domain, multi-service service operation workflow Automation - EAA GenAie application beta - AInsights and EAA Cloud Service availability on AWS Marketplace - Enhancements to EAA Cloud Service Read the news article here: https://lnkd.in/eWXqpr83 #serviceassurance #FTTx #FixedBroadband #Automation #GenAie #Cloud #AInsights Amazon Web Services (AWS) AWS for Telecom .
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Here is MYCOM OSI’s GenAie in action, reducing a NOC engineer’s queries to the barest minimum. “GenAie, can you give me the status of all the KPIs in the network? “GenAie, is this alarm impacting many cells in the network?” “GenAie, how many users are being impacted by this critical alarm?” Watch the demo to see how a NOC engineer can avoid opening multiple systems and making tons of queries. #genai #serviceassurance #ai #GenAie #awspartners Amazon Web Services (AWS) AWS for Telecom
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The Head of Products at a leading Communications Service Provider (CSP) wants to know how a newly launched service is doing. Here's her chat with the network: Deborah: We launched a new mobile data service on 5G yesterday. It is called Holiday Entertainment package. How many subscribers have registered for it? GenAie: There were 12,000 registrations on the first day. Deborah: Have any customers used video streaming? How many accessed Spotify and Instagram Live through this service? GenAie: I have all this information, and I can tell you how the new service performed for Spotify and Instagram. Would you like to know this as text or graphs? This is what MYCOM OSI’s GenAie is capable of – supporting network engineers and offering business insights. Sandeep Raina, VP- Global Head of Marketing, MYCOM OSI, takes a look at how the underlying principles of GenAie can unleash new revenue impacting insights for CSPs. Read here: https://lnkd.in/ehBK6wVq #serviceassurance #genai #ai #aws #awspartners Mobile Europe Amazon Web Services (AWS) AWS for Telecom
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Conversing directly with the network to understand its problems is a huge step forward in the evolution of Service Assurance. MYCOM OSI’s GenAie, an advanced generative AI application, democratizes access to network and service insights, for engineers and business users of Communications Service Providers. Listen to Mounir Ladki, President & CTO, MYCOM OSI and Robin Harwani, Head of Global Telecom Industry Solutions, AWS, highlight how MYCOM OSI’s GenAie, in collaboration with Amazon Bedrock, can drive high operational efficiency in networks. #serviceassurance #GenAie #GenAI #AI Amazon Web Services (AWS) AWS for Telecom
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As a Communications Service Provider, how do you interpret complex network data and obtain clear, actionable real-time insights in natural language, to drive strategic business initiatives? How do you alleviate operational effort and reduce the problem detection times through generative AI, triggering operational automation? If these are some of the questions that you are grappling with, then download MYCOM OSI’s GenAie Application Brief to discover its benefits: https://lnkd.in/eCJt4yBw Drop us an email at info@mycom-osi.com for a discussion or a presentation. We have more to tell you! #genai #serviceassurance #ai #awspartners Amazon Web Services (AWS) AWS for Telecom
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The spirit of innovation drives the MYCOM OSI organisation and inspires us to reach new heights! We are thrilled to announce the winner of MyStar Annual Innovation Award 2024. Congratulations to Aprajita Verma, Frontend Architect, for her exceptional contribution to innovation! Her extraordinary creativity, persistence and ingenuity through design thinking methodology has produced exceptional results. This innovation stands out for its technical excellence and is already significantly enhancing our customers' user experience. #innovation #awards #customersuccess #dashboards #automation #customerexperience #employeeengagement #employeesuccess
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MYCOM OSI's Telco and IT Cloud Energy Optimization Solution, powered by the integration of Intel Platform Telemetry Insights, provides Communication Service Providers (CSPs) with comprehensive visibility into energy consumption, real-time alerting and carbon footprint benchmarking. The CSP can calculate in real-time the potential energy savings, and optimize the energy consumption of the Telco cloud workloads/applications. To find out more about the benefits of our Telco and IT Cloud Energy Optimization Solution, download the solution brief here: https://lnkd.in/eyMRiu2J #EnergyOptimization #Telco #cloud #solution #energy #serviceassurance Intel Corporation
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Missed meeting us at DTW24, Copenhagen? If you would like to meet us and see our latest solutions for SOC Automation, Service Experience Assurance, Fixed Broadband (FTTx) Assurance, 5G Assurance, and Telco and IT cloud energy optimization, or see in action our predictive AI application, AInsights and our generative AI application GenAie, book a meeting with us: https://lnkd.in/e4ezJj2W #ServcieExperienceAssurance #SEA #automation #ai #GenAie #AInsights #serviceassurance #DTW24 #Ignite
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What an incredible two and a half days at DTW24, Copenhagen! The MYCOM OSI team connected with customers, partners, analysts and colleagues. Our discussions have revolved around Gen AI, Autonomous Networks, Operational Automation, Value Creation and Fixed Broadband problems. We enjoyed participating in latest telecom innovations (via catalysts) and working out collaborative solutions for Communication Service Providers (CSPs) as they leverage AI and Automation to make their network operations smarter and cost effective. #serviceassurance #DTW24 #ignite #GenAie #ai #AInsights #Automation #FixedBroadband #FTTx #ValueCreation Andrew Coll Ankur Parashar Jithu Raghavendran Paul Ghanime Samy POGGI Richard Nicholson Pawel Kleczek Michael Lamorisse Sandeep Raina Jack Toye