AILSA, the brand new AI-powered interaction analytics assistant from Liquid Voice, is here to empower public safety and incident response teams through intelligent interaction analytics. Combining only the very best of human and bot interactions, AILSA supports the public's needs by giving call handlers and wider public safety teams a detailed rundown of unfolded events, enabling them to deliver fast and accurate assistance. It’s our most exciting development yet, so why not book a free demo here: https://lnkd.in/ejK74FMM
Liquid Voice
Software Development
Helping organisations to deliver a compliant, ethical customer experience.
About us
Liquid Voice helps organisations to deliver a compliant, ethical customer experience. We do this through exceptional Interaction Analytics that enables you to inspect every conversation whether they be voice or text- based. We then provide a range of applications that turn these powerful analytics into the insights that drive what is important for your organisation. We focus in three core sectors: Financial & Capital Markets where we help you to enforce and evidence compliance, to conduct business ethically and guide best practice without placing additional burden on your traders. Public Safety where we help you ensure and evidence that the correct procedure is followed and equip you to respond quickly and effectively to incidents. Contact Centres where We help you to deliver an exceptional customer experience while pro-actively ensuring compliance, best practice and gaining valuable operational insights.
- Website
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http://www.liquidvoice.com
External link for Liquid Voice
- Industry
- Software Development
- Company size
- 11-50 employees
- Headquarters
- Leeds
- Type
- Privately Held
- Founded
- 2005
- Specialties
- Speech Analytics, Activity Analytics, Screen Recording, CTI, Interaction Recording, Interactive Dashboards, IVR, Quality Monitoring, Customer Satisfaction., PCI-DSS Compliance, and GDPR
Locations
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Primary
Get directions
3 Hawthorn Park
Coal Road
Leeds, LS14 1PQ, GB
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Get directions
359a Lincoln Rd
Christchurch, Canterbury 8024, NZ
Employees at Liquid Voice
Updates
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AILSA, the groundbreaking AI-powered interaction analytics assistant from Liquid Voice, is now on LinkedIn! 🤖 Designed to empower agents and enhance CX through intelligent interaction analytics, our most exciting development yet is here to level up your feed. Connect with her here: https://lnkd.in/eftUi2Yk
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Wimbledon is upon us! 🎾 Amongst all the serves, smashes, and strawberries, we've found you the perfect doubles partner to level up your game. Team up with AILSA today and transform your contact centre. Let's play: https://lnkd.in/ejK74FMM
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The UEFA European Championships kick off tonight in Germany! ⚽ Who are you backing to lift the trophy in a month's time? There's tough competition this year, but one team rises above all the rest. Find out who they are here: https://lnkd.in/e9qEHHDG
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In the fast-paced world of customer service, Artificial Intelligence (AI) is more than just a buzzword—it's a strategic game-changer. The true strength of AI lies in enhancing your agents' capabilities with AI-driven analytics. If you're interested in boosting your contact centre's performance without losing the human touch, check out our blog. Discover the winning strategies that will enable contact centres not only to survive but to thrive in the AI era: https://lnkd.in/eG-bQFWn
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Caring for vulnerable customers is a top priority for Liquid Voice. But we couldn't do it alone. Have you met AILSA? She's full of groundbreaking features that mean the most at-risk customers are receiving levels of care and assistance that were previously deemed unattainable. Explore the brochure to find out more 👇