Shipping policy

Shipping Orders

Your order will be processed and fulfilled in 3-6 business days. 

Depending on the size of your order, and day/time your order was placed, these processing times may vary.

All orders are shipped via USPS. Once your order has shipped you will receive a confirmation email with tracking information, at which time you can see an estimated delivery date from USPS. 

These times are estimates and are not guaranteed by Tender Loving Empire.

For more information contact us at customerservice@tenderlovingempire.com. 

In-Store Pickup

You'll receive an email confirmation when your order is ready for pickup.

• West End Store:
  412 SW 10th Ave. Portland, OR 97205
  Hours: Monday- Sunday | 11:00AM - 7:00PM
  
  
• Hawthorne Store:
  3541 SE Hawthorne Blvd, Portland, OR 97214
  Hours: Monday- Sunday | 11:00AM - 7:00PM

International Shipping

Shipping times for international orders vary, and rates start around $20USD. Please contact customer service for specific questions on your order.