Shipping policy
DOMESTIC
We are unable to cancel or change your order after it is placed.
- After order is placed, you will be sent a confirmation email. Once an order has been shipped, you will receive an email with a tracking number.
- Orders vary in processing time. Click here to review our delivery windows page for information on shipping status.
- Pre-orders will ship during the dates listed on the TERMS & CONDITIONS, at time of purchase.
- Orders with multiple items may require extra processing time.
- Shipping typically takes 4-6 business days once the package is picked up, but delays from the courier can happen. We use a variety of carriers to ensure your package gets to you.
- We ship to the address provided by the customer, and we are not responsible for lost or missing orders due to an incorrect shipping address provided.
- Customer is responsible for re-delivery fee.
INTERNATIONAL
We are unable to cancel or change your order after it is placed.
We currently offer flat rate shipping to select countries. Our shipping rates cover duties and taxes.
- Shipping takes 10-14 business days once the package is picked up (not including any customs and duties delays).
- Orders vary in processing time. Click here to review our delivery windows page for information on shipping status.
- We are unable to ship to PO boxes/ local post office boxes.
- Pre-orders will ship during the dates listed on the TERMS & CONDITIONS, at time of purchase.
- Orders with multiple items may require extra processing time.
- Original shipping costs are non-refundable.
- We do not accept exchanges.