options and preferences

None of my drop down menu's show options or preferences . The other solutions I have read usually say go to options first but I don't have this. Clicking the 3 bars on t… (read more)

None of my drop down menu's show options or preferences . The other solutions I have read usually say go to options first but I don't have this. Clicking the 3 bars on the right hand side does not show them. Ultimately I am trying to get my unread emails to list in bold.

Asked by Doug Warnes 11 minutes ago

New Thunderbird cannot use hardware FIDO2 keys

At least on Linux, all versions of Thunderbird with Supernova UI are unusable for emails which requires a hardware key to login. The "insert key / input PIN" never shows … (read more)

At least on Linux, all versions of Thunderbird with Supernova UI are unusable for emails which requires a hardware key to login. The "insert key / input PIN" never shows up in those versions. The bug presents on flatpak distributions and latest daily version (130) as well. The latest stable version that's working with hardware keys is 102, but it has some serious performance issues with large amount of calendar entries.

Asked by Haruka Ma 59 minutes ago

Picture attached to Thunderbird profile

I appear to have somehow added a picture to my profile in Thunderbird. The picture isn't me, it's one of my friends. I have no idea how I did this and I can't find any … (read more)

I appear to have somehow added a picture to my profile in Thunderbird. The picture isn't me, it's one of my friends. I have no idea how I did this and I can't find any information about how to add or remove profile pictures. Please can someone point me in the direction of a tutorial or instruction post.

Thank you.

Asked by gac56net 2 hours ago

Cant write the symbol @ in firefox

Hello, Ill get straight to the point, I literally cant write an @in Firefox, im currently writing this prom another program, that i had uninstalled and know reinstalled.… (read more)

Hello,

Ill get straight to the point, I literally cant write an @in Firefox, im currently writing this prom another program, that i had uninstalled and know reinstalled.

I live in Germany and my keyboard layout is installed as such, my keyboard itself is american basically the keyboards are not all lined up properly, the letters are correct but symbols arent, for me thats not a problem i know where everything is and know how to help myself if not.

on a German Keyboard you usually make an @ with command + Q. According to akko gear ( the keyboard company) its command +F2##

what actually works is Command + Windows + Q

This works every where but in firefox.

here is all ive done to fix it myself: -deleted all browser data + cache -seit it back to factory mode(dunno if this is the right translation) - uninstalled and reinstalled it

nothing works..

please advice me on how to fix this

thank you

Asked by manal97 3 hours ago

Last reply by manal97 2 hours ago

Colors have gone CRAZY

Hello all, I just installed Thunderbird on a new computer today and migrated an account from an old computer. I'm looking at previous posts for migration issues. The… (read more)

Hello all,

I just installed Thunderbird on a new computer today and migrated an account from an old computer. I'm looking at previous posts for migration issues.

The pressing issue right now is the color scheme in both Thunderbird AND Windows.

I installed Thunderbird (Version 102.15.1 32-bit because that's what I had on my old computer) and it had its standard colors. I was personalizing the appearance in the settings. I suddenly -- not when I was doing any adjustments to colors, fonts, anything at all -- got the most awful shades of pink and peach, and get this -- not only in Thunderbird, but in Windows! (Windows 10 Pro) I had changed absolutely nothing in my Windows display. I simply set up Thunderbird, moved to close it and did close it, and everything on my computer changed. The Windows taskbar is still my normal color, but buttons within Windows, borders and buttons on ALL of my apps such as my browser (Iron Browser), you name it ...... something happened within Thunderbird and to my entire computer. I can't get rid of it by changing the customize appearance in Windows.

I didn't do anything! Except maybe I did? I wasn't doing anything at the time within my Thunderbird settings when it happened -- I know that -- but it did happen while I was looking at Thunderbird's settings and when I closed it. Does anybody have any idea as to what I may have inadvertently done, and how to undo it?

Thank you SO much.

Asked by spotterfly 2 days ago

Last reply by spotterfly 4 hours ago

still not getting email.

Support mad adjustments to my email yesterday and told me it would take 24 hours to 'Promulgate' through the various sites. This fix has done nothing. I still am not gett… (read more)

Support mad adjustments to my email yesterday and told me it would take 24 hours to 'Promulgate' through the various sites. This fix has done nothing. I still am not getting my email

Asked by 39Woodie 4 hours ago

Last 12 days of emails have disappeared from inbox.

In the course of my work I was scrolling back and forth through the emails in my inbox when I suddenly could not scroll any later than 12 days before the present date. I… (read more)

In the course of my work I was scrolling back and forth through the emails in my inbox when I suddenly could not scroll any later than 12 days before the present date. I can scroll through emails previous to that normally. I then sent a test email to this account from a different account and it was received and displayed correct. So I am unable to access any emails between 12 days ago and now, like something took a bite out of my emails.

Asked by head_hick 3 days ago

Last reply by head_hick 4 hours ago

Can not send emails

I have used Thunderbird for quite a while so finally sent a donation. Withing a few months, my emails won't send. Sometimes they won't receive either. I went to Comcas… (read more)

I have used Thunderbird for quite a while so finally sent a donation. Withing a few months, my emails won't send. Sometimes they won't receive either. I went to Comcast and asked for help and they gave me a new password for one email address and it worked for a few days now NOTHING. I'm so frustrated! I don't believe it has anything to do with Thunderbird but since Comcast is no help, I'm desperate. I have 4 email addresses and each is important to have access to. Please help me. Linda Collison van der Veur SillySam@comcast.net LatonHigh@comcast.net TahoeDocTom@comcast.net kissincousin@comcast.net

Asked by sillysam 4 hours ago

Address Bar does not search [Edited as situation has changed]

Hi. I'm at a total loss to explain that this has solved itself. I did nothing. I had given up in frustration. Then I clicked a short cut on the desktop [Firefox is my de… (read more)

Hi.

I'm at a total loss to explain that this has solved itself. I did nothing. I had given up in frustration. Then I clicked a short cut on the desktop [Firefox is my default browser] and the page opened. Then I checked using the address bar within Firefox and it now works. I've no idea why.

So the main problem [below] is resolved. Now I just need to sync Firefox on Windows11 with Firefox on Android [and not the other way around]. Hope there's a web page to explain on which device I should click on "sync".

This can probably be archived but I'm not sure I know how to do that.

RE: Firefox 128.0.3 64-bit running on: Edition Windows 11 Home Version 23H2 OS build 22631.3880 Experience Windows Feature Experience Pack 1000.22700.1020.0 Avast for antivirus but with no Avast firewall installed. I use the basic Windows Defender as firewall.

I had problems with the address bar. At attempt to reinstall Firefox ended up corrupting it. I had no option except to delete Frefox and do a fresh install. That is complete. I tried to search from the address bar and it does not work. I also tried using shortuts on the New Tab page and none work. In all cases, the browser attempts to to find the address but never actually gets to anywhere. Other browsers all work. I opened Firefox in Safe Mode and the address bar works fine.

I have no idea what to do next to resolve this. The internet offers no help; what it tells me to do does,'t match what I see on my screen.

Thanks in advance for a solution.

Thanks for any advice of how to resolve this.

Asked by Paul Temple 19 hours ago

Firefox won't start up

When I try to start Firefox, the following dialog box appears: XUL Runner Error: Platform version 128.0.3 not compatible with minVersion >= 128.0 maxVersion <= 12… (read more)

When I try to start Firefox, the following dialog box appears:

XUL Runner Error: Platform version 128.0.3 not compatible with minVersion >= 128.0 maxVersion <= 128.0

Clicking the OK button closes the attempt to start Firefox.

Do I need to reinstall the latest version? If I do, will all my info be saved? Jan

Asked by janhsvec 5 hours ago

Email messages missing a colored text response

HELP! I am currently using Thunderbird ver 115.13.0 and Mac OS 14.5 Sonoma and a 2018 Apple MacBook Pro 15 inch laptop. I have recently noticed that incoming emails with … (read more)

HELP! I am currently using Thunderbird ver 115.13.0 and Mac OS 14.5 Sonoma and a 2018 Apple MacBook Pro 15 inch laptop. I have recently noticed that incoming emails with colored text responses included in the email response is not visible, i.e. the text response is completely missing. In addition when trying to reply to an email with a colored text response - the text is not showing up in any color except black. This is extremely frustrating. I have been using Thunderbird for over 15 years and am seriously considering moving to another email client. Any ideas?

Asked by Anne Swara 6 hours ago

your past 2 updates have messed up my browsing..

1st I have a website that asks me to put in my password.... when I do it brings me back to the same page.....but if I do it in a private window it works fine.....so thats… (read more)

1st I have a website that asks me to put in my password.... when I do it brings me back to the same page.....but if I do it in a private window it works fine.....so thats on you | 2nd I have a website that lists estatesales near me..... when I load it it never fully loads just times out...this is since the update you just did today to my firefox

Thanks for making life so hard....i really didnt have enough issues these days....

and yes I tried to uninstall and reinstall them.... funny thing is everything works fine in BRAVE....hmmmmm

Asked by Ray 7 hours ago

Fun safe tab search extentioin

All of a sudden when I try to do a search this, "fun safe tab search" extension pops up. I tried to troubleshoot myself to delete it but I can't find it anywhere in my sy… (read more)

All of a sudden when I try to do a search this, "fun safe tab search" extension pops up. I tried to troubleshoot myself to delete it but I can't find it anywhere in my system. I did a Google search for solutions and nothing has worked to get rid of it. I even ran a Clean my Mac. I am not all that computer savvy so please be kind. thank you.

Asked by SAJ402 7 hours ago

Login Failure

For the last month or so I have not been able to log in to my Thunderbird email with my Hotmail account. When I start the program a box pops up telling me the login fail… (read more)

For the last month or so I have not been able to log in to my Thunderbird email with my Hotmail account. When I start the program a box pops up telling me the login failed and I need to enter the password manually. I enter the password several times, but each time it says it failed. I can log in with other applications, but not with Thunderbird.

 I got an email recently telling me that Microsoft has changed its authentication process for logging in.  Has Thunderbird been able to take this into account?  If I can't get at my mail I will have to start using Outlook instead.

Asked by Harold Reed 8 hours ago

Pull to refresh no longer working when navigation toolbar is disabled

I have disabled navigation toolbar as soon as it was turned on, as it wastes a significant amount of screen height to expose controls I need rarely enough I prefer them i… (read more)

I have disabled navigation toolbar as soon as it was turned on, as it wastes a significant amount of screen height to expose controls I need rarely enough I prefer them in the menu. Suddenly, pull to refresh has stopped working, unless I go and turn navigation toolbar back on in secret settings, which is frustrating, as I need it more without navigation toolbar and might in theory need it less if I was inclined to use navigation toolbar. Screenshots of corresponding settings pages, but I can't show a gesture not working in a screenshot.

Asked by celestefoxgirl 8 hours ago

Last reply by celestefoxgirl 8 hours ago