Terms of service

User Agreement & Policies

What this Agreement Covers

Welcome to SlateShop. The Slate Group LLC ("Slate") provides this website (the “Site”) and other SlateShop social media sites and applications, social media posts or streams using SlateShop hashtags or other identifiers, other websites, and existing or future services offered by or on behalf of SlateShop (together with the Site, the "Services"). The Services provide consumers with opportunities to purchase great products, which are available for a finite period and usually for a discounted price (each a “Product”). 

These terms and conditions (together with the fine print or conditions of purchase, if any, on each Product page “Fine Print”) tell you the terms and conditions on which we supply any of the Products to you. Please read these terms and conditions carefully and make sure that you understand them, before ordering any Products. You should understand that, by ordering any of our Products, you agree to be bound by these terms and conditions. You should print a copy of these terms and conditions for future reference.  Your use of the Services constitutes your binding legal agreement in electronic form to the following terms and conditions (the “Terms” or “Agreement”).

IF YOU DO NOT AGREE TO THE TERMS, PLEASE IMMEDIATELY STOP ACCESSING OR USING ANY OF THE SITE AND/OR SERVICES. OTHERWISE, BY USING THE SITE AND/OR SERVICES, YOU HAVE ACCEPTED THE TERMS.  PLEASE NOTE THAT BY CONTINUING TO USE THE SITE AND/OR SERVICES, YOU AGREE TO ARBITRATE ANY AND ALL CLAIMS WITH SLATESHOP AND SLATE PURSUANT TO THE TERMS SET FORTH BELOW.

Certain Conditions Placed on Your Use of the Site and Service

Your permission to use the Site and/or Services is conditioned upon your agreement that you:

• are 18 years of age or older;
• will comply with these Terms; and
• are able to form a binding contract with us.

Account

To purchase Products, you may be required to activate an account through Shopify (a third party vendor) for your SlateShop Account. You are responsible for maintaining the confidentiality of your credentials. You are responsible for all activity under your account.  Please notify us immediately of any unauthorized use of your password or account or any other breach of security.

 

How it Works

We hope for Happiness in a Package! Here are the details.  Please note all promotions are limited in terms of time and stock and all orders are subject to availability.  Products are not available for resale.

1. Orders

After placing an order, you will receive an e-mail from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order is an offer to us to buy a Product. All orders are subject to acceptance by us and availability of the Product, and we will confirm such acceptance to you by sending you an e-mail that confirms that the Product has been shipped (Shipping Confirmation). SlateShop is not obligated to supply any items until we confirm with you by this Shipping Confirmation.  In the event that the Product you have ordered is out of stock, we will try to inform you as soon as we are made aware by our supplier.

1. Product Descriptions 

SlateShop attempts to be as accurate as possible. However, SlateShop does not warrant that product descriptions or any other content of Services is accurate, complete, reliable, current, or error-free. If a Product is not as described, your sole remedy is to return it in unused condition.

1. Refund Policy  

We want you to love your Product, but please review our Refund Policy at https://shop.slate.com/policies/refund-policy before any purchase.  SlateShop will usually refund any money received from you in the same method originally used by you to pay for your purchase.

1. Delivery and Shipping

We try to ship all Products by the delivery date set out in the Shipping Confirmation or, if no delivery date is specified, then within 30 days of the date of the Shipping Confirmation, unless there are exceptional circumstances.  You agree and acknowledge that your shipping information provided may be shared with third parties, including our suppliers or fulfillment vendors, to facilitate shipping.

1. Failed Delivery

Due to its supply process, SlateShop is normally unable to provide replacements for incorrect or defective Products or undertake repairs for failed delivery. Subject to a full investigation by us with our supplier, SlateShop will provide a full refund for a defective, incorrect or missing Product.

1. Risk And Title

All items purchased from SlateShop are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. SlateShop does not take title to returned items until the item arrives at our designated return receipt facility. At our discretion, a refund may be issued without requiring a return. In this situation, SlateShop does not take title to the refunded item. 

1. Price And Payment; Third Party Payment Processor

The price of the Products and our delivery charges will be as quoted on our Site from time to time, except in cases of obvious error. SlateShop strives to provide accurate pricing information regarding the products and services available on the Site. We cannot, however, insure against pricing errors. SlateShop reserves the right, at its sole discretion, to not process or to cancel any orders placed for a product or service whose price was incorrectly posted on the site as a result of an error. If this occurs, SlateShop will notify you by email. In addition, SlateShop reserves the right, at its sole discretion, to correct any error in the stated full retail price.  Product prices and delivery or returns fee charges are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Shipping Confirmation.

WE USE A THIRD-PARTY PAYMENT PROCESSOR, SHOPIFY, A THIRD PARTY APPLICATION (“PAYMENT PROCESSOR”), TO PROCESS YOUR PAYMENTS. LEARN MORE ABOUT SHOPIFY HERE: HTTPS://WWW.SHOPIFY.COM/LEGAL/TERMS. WE ARE NOT RESPONSIBLE FOR ERRORS BY THE PAYMENT PROCESSOR. BY PURCHASING VIA THE SERVICES, YOU AUTHORIZE US, THROUGH THE PAYMENT PROCESSOR, TO CHARGE YOUR CHOSEN PAYMENT PROVIDER (YOUR “PAYMENT METHOD”). YOU AGREE TO MAKE PAYMENTS USING THAT SELECTED PAYMENT METHOD. WE RESERVE THE RIGHT TO CORRECT ANY ERRORS OR MISTAKES THAT IT MAKES EVEN IF IT HAS ALREADY REQUESTED OR RECEIVED PAYMENT.

1. Products Available For Sale

The Site is intended for U.S. residents only but may be accessed from countries around the world. You understand that some or all Products may not be available for purchase to persons residing in certain jurisdictions or geographic areas. SlateShop reserves the right, in its sole discretion, to exclude or otherwise limit the provision of a Product to a person residing in any jurisdiction or geographical area. SlateShop does not represent or warrant that any Product will be available for purchase by any particular person.

 

Intellectual Property Rights of SlateShop and Third Parties

SlateShop is committed to the appropriate and legal use of the intellectual property of others, and we require our users to behave similarly. Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs and written and other materials that appear on the Site (collectively the "Contents") are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by SlateShop. You may not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Contents, the Site and Services, or any related software.

User Content

If you upload any information, content or communications (“User Content”) to the Services (which may include without limitation user comments or other communications or uploads enabled by the Services), you will retain ownership of that User Content. You hereby grant to SlateShop a royalty-free, worldwide, transferable, non-exclusive, right and license to use such User Content, in all media existing now or created in the future, as SlateShop deems necessary to enable you to use the Services to create, produce and purchase products and to disclose such User Content as permitted by our Privacy Policy. SlateShop may sublicense the rights that you grant it in this Section to a third party subcontractor for purposes of providing the Services, processing your order, and shipping your Products.  To the extent your User Content contains third party materials, you are fully responsible for securing all necessary rights for your use and the license you grant to SlateShop herein.

You agree not to use the Services in any manner that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable. 

 

Third Party Links

The Site or Services may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we are not responsible for the operation of or content located on or through any such site.

 

EXCLUSION OF WARRANTY

THIS SITE AND SERVICES, INCLUDING TEXT, GRAPHICS, LINKS OR OTHER ITEMS, ARE PROVIDED "AS IS", "AS AVAILABLE". SLATESHOP DOES NOT WARRANT THE ACCURACY, ADEQUACY OR COMPLETENESS OF THE INFORMATION AND MATERIALS ON THE SITE AND EXPRESSLY DISCLAIMS LIABILITY FOR ERRORS OR OMISSIONS IN THIS INFORMATION AND MATERIALS. NO WARRANTY OF ANY KIND, IMPLIED, EXPRESS OR STATUTORY, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF NON-INFRINGEMENT OF THIRD PARTY RIGHTS, TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR FREEDOM FROM COMPUTER VIRUS, IS GIVEN IN CONJUNCTION WITH THE SITE OR SERVICE OR ANY PRODUCTS OR SERVICES DISPLAYED THEREON.

NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY A SLATESHOP REPRESENTATIVE OR CURATOR SHALL CREATE A WARRANTY.

Limitations of Liability

SUBJECT TO THE EXCLUSIONS OF WARRANTIES AND ARBITRATION PROVISIONS PROVIDED HEREIN, YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY DISPUTE WITH US IS TO DISCONTINUE YOUR USE OF THE SITES AND SERVICES. YOU EXPRESSLY UNDERSTAND AND AGREE THAT SlateShop, ITS AFFILIATES, OFFICERS, DIRECTORS, AGENTS, OR VENDORS SHALL NOT BE LIABLE TO YOU FOR ANY OF THE FOLLOWING: (A) ANY CLAIMS EXCEEDING THE TOTAL AMOUNT OF FEES THAT YOU PAID US DURING THE PREVIOUS SIX MONTH PERIOD OR (B) ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES ARISING FROM YOUR USE OF, INABILITY TO USE OR RELIANCE UPON THE SITE AND SERVICE. THESE EXCLUSIONS APPLY TO, BUT ARE NOT LIMITED TO, ANY CLAIMS FOR LOST PROFITS, LOST DATA, LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, EVEN IF WE KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. IF ANY APPLICABLE JURISDICTION DOES NOT ALLOW THE EXCLUSION OR THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH JURISDICTION, OUR LIABILITY, AND THE LIABILITY OF OUR AFFILIATES, OFFICERS, DIRECTORS, AGENTS, OR VENDORS SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW.

 

Termination and Effect of Termination 

This Agreement is effective unless and until terminated by SlateShop. SlateShop may terminate this Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, if in SlateShop’s sole discretion you fail to comply with any term or provision of this Agreement, or if SlateShop for any reason otherwise so decides to terminate.

 

Arbitration of Disputes Governed By Arbitration

Notwithstanding the foregoing, any dispute or claim arising out of or relating in any way to your visit to the Site, your purchase of a product or your use of the Services made available through the Site or Services, this Agreement (including without limitation, the Privacy Policy) or the validity or enforceability of this arbitration agreement will be resolved by binding arbitration, rather than in court, except for matters that can be taken to small claims court in your local jurisdiction. This agreement and any arbitration shall be governed by the Federal Arbitration Act.

There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief (including injunctive and declaratory relief or statutory damages) as a court, and must follow the provisions of these Terms as a court would.

To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to our registered agent. The arbitration will be conducted before one commercial arbitrator with substantial experience in resolving commercial contract disputes from the American Arbitration Association (AAA) under its rules, including the AAA’s Supplementary Procedures for Consumer-Related Disputes. The AAA’s rules are available at http://www.adr.org or by calling 1-800-778-7879. We will pay all filing, administration and arbitrator fees for claims totaling less than $10,000. For larger claims, payment of those fees will be governed by the AAA’s fee schedule for Consumer Arbitration Costs. You and SlateShop may be able to recover attorney’s fees in arbitration as you/we would in court if they are available under applicable law. For any claim that could otherwise be brought in small claims court, the arbitration shall be conducted solely based on written submissions and, if the arbitrator deems it appropriate, a telephonic hearing. If the claim exceeds what can be recovered in a small claims court, and the arbitrator deems a face-to-face hearing is appropriate, the hearing will be conducted in the county where you live or at another mutually agreed location that is convenient to you. A decision by the arbitrator (including any finding of fact and/or conclusion of law) against either you or SlateShop shall be confidential unless otherwise required to be disclosed by law or by any administrative body and may not be collaterally used by either you or us in existing or subsequent litigation or arbitration involving any other person or SlateShop customer.

We both agree that you or we may bring suit in court to enjoin infringement, unauthorized access or trespass to computer networks or any other misuse, misappropriation or theft of intellectual property rights. We also each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. The arbitral tribunal shall have the power to rule on any challenge to its own jurisdiction or to the validity or enforceability of any portion of this agreement to arbitrate. If any part of this arbitration provision is held unenforceable, then the balance of this arbitration provision shall remain in effect and shall be construed in accordance with its terms as if the unenforceable provision were not contained. If, however, the class action waiver is found to be unenforceable, then the entire arbitration provision shall be null and void. If for any reason a claim proceeds in court rather than in arbitration we each waive any right to a jury trial and agree that we shall litigate exclusively in the courts located in District of Columbia.

 

Intellectual Property Claims

SlateShop respects the intellectual property rights of others. We have a policy of removing user submissions that violate copyright, trademark, or other intellectual property laws, suspending or blocking access to the design-saving or other features of our Site to any user who uses our Site or Services in violation of any such law, and/or terminating in appropriate circumstances the account (if any) of any user who uses our site in violation of any such law. Pursuant to Title 17 of the United States Code, Section 512, we have implemented procedures for receiving written notification of claimed copyright infringement and for processing such claims in accordance with such law. If you believe your copyright, trademark, or other intellectual property right is being infringed by a user of SlateShop, please provide written notice to the following agent for notice of claims of infringement:

General Counsel

The Slate Group, LLC

655 15th Street, NW, 3rd Floor

Washington, DC  20005

legal@slate.com

In order for us to respond to your notice, it must: (i) contain your physical or electronic signature; (ii) identify the copyrighted work, trademark, or other intellectual property alleged to have been infringed; (iii) identify the allegedly infringing material in a sufficiently precise manner to allow us to locate that material; (iv) contain adequate information by which we can contact you (including postal address, telephone number, and e-mail address); (v) contain a statement that you have a good faith belief that use of the copyrighted material, trademark, or other intellectual property is not authorized by the owner, the owner's agent, or the law; (vi) contain a statement that the information in the written notice is accurate; and (vii) contain a statement, under penalty of perjury, that you are authorized to act on behalf of the copyright, trademark, or other intellectual property right owner.

 

Indemnity

You agree to defend, indemnify and hold SlateShop and its affiliates harmless from and against any and all claims, damages, costs and expenses, including reasonable attorneys' fees, arising from or relating to your use of the Site and the Services (including without limitation your User Content), your violation of this Agreement, or your violation of any rights of another.

 

Governing Law

This Agreement shall be governed by the laws of the New York, and, where applicable, by federal law.

 

Electronic Communication

The communications between you and SlateShop are electronic. You consent to receive communications from SlateShop in an electronic form. You agree that all terms and conditions, agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications would satisfy if they were in writing.

 

Feedback

We appreciate hearing from our users and welcome your comments regarding the Site. Please be advised, however, that if you send us creative ideas, suggestions, inventions, or materials ("Creative Ideas"), we will (a) own, exclusively, all now known or later discovered rights to the Creative Ideas; (b) not be subject to any obligation of confidentiality and will not be liable for any use or disclosure of any Creative Ideas; and (c) be entitled to unrestricted use of the Creative Ideas for any purpose whatsoever, commercial or otherwise, without compensation to you or any other person.

 

Entire Agreement, Changes to this Agreement and Waivers

We may from time to time change the terms that govern your use of the Site or Service. Your use of the Site or Services following any such change constitutes your agreement to follow and be bound by the terms as changed. We may change, move or delete portions of, or may add to, the Site or Services from time to time, for any reason, with or without notice. Any changes to this Agreement (other than as set forth in this paragraph) or waiver of SlateShop’s rights hereunder shall not be valid or effective except in a written agreement bearing the physical signature of an officer of SlateShop. No purported waiver or modification of this Agreement by SlateShop via telephonic or email communications shall be valid.

 

General Terms

There are no third-party beneficiaries of this Agreement. We may assign this Agreement, including the license to your User Content, at any time without notice to you. You may not assign this Agreement or your rights and obligations hereunder, in whole or in part, to any third-party without our prior written consent, and any attempt by you to do so will be invalid. Should any part of this Agreement be held invalid or unenforceable, that portion will be construed consistent with applicable law and the remaining portions will remain in full force and effect. Our failure to enforce any provision of this Agreement will not be considered a waiver of the right to enforce such provision. Our rights under this Agreement will survive any termination of this Agreement.

 

Contact Information

If you have a question about the Site or Service, you may contact us at Shop@slate.com

Last updated on: October 25, 2023