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Did you know that LiveChat is just the tip of the iceberg in our customer service apps portfolio? There’s also ChatBot, HelpDesk, KnowledgeBase, and OpenWidget – all designed to help you support and automate your customer relations! What’s the common thread that binds them all together? They are powered by text-based communication. This is why we updated our company name to Text 👉 https://text.com/ In today's fast-paced world, where text is the name of the game, we're standing behind a company name that reflects the heart and soul of what we are all about. So say hello to the future with Text – the name that captures the essence of our commitment to this timeless, empowering, and global communication medium.

Your personal AI Assistant, One, just got an update! You’ll now find it in a dedicated spot within the LiveChat app, always ready when you need it. Moreover, One is now more context-aware – it can recognize where you are in the app to better understand your intentions P.S. Call out One with the {cmd + G} / {ctrl + G} keyboard command. 💡

Here's how your chatbot learns new information: 📚 From the sources you provide – websites, documents, and your knowledge base. 🧑💻 From conversations you review – improve your bot's knowledge with AI Training. Learn more about training your bot:

Here’s a great idea by one of the Platform developers! Got customers waiting to start a chat due to high traffic? Now, they can play a minigame to stay engaged and entertained while they wait! 🤩 Check out the “Gaming in the Queue” app in our Marketplace! 👇 https://lnkd.in/dnqub2SR

Hey, Devs! Did you know you can join us in helping our customers provide excellent service? Become part of our Developer Program, build your app, and sell it on our Marketplace. Start building now! 👇 https://platform.text.com/

Training your bot is super easy – simply provide it with your data sources, such as your website, help center, or internal documents! Follow our step-by-step guide to ensure your chatbot provides accurate and relevant responses to user queries. P.S. It takes less than 3 minutes! #AI #chatbot https://lnkd.in/dvVFWJDY

With over 2.4 billion WhatsApp users worldwide, your customers are likely among them. Why not make it easier for them to reach you? Integrate #WhatsApp with LiveChat and simplify your customer communication. All your chats will be conveniently managed in one place – your LiveChat app. Respond to your customers instantly and automate routine tasks with templates. 👇 https://lnkd.in/dmUNCzad

Great news from ChatBot! Introducing the new AI Training section! It's an all-in-one AI model optimization hub designed to provide your customers with the best possible chatting experience. 👉 https://www.chatbot.com/  Test it out! https://lnkd.in/djNvzts4

Meta recently sunsetted their chat product, the Facebook Chat Plugin. If you're looking for an alternative, LiveChat has you covered with all the same features and much more!👇 - Integration with WordPress, Shopify, Wix, and Webflow ✅ - Quick set-up ✅ - Free trial to test it out ✅ - AI features to make your work smooth ✅ #FacebookChatWidget #FacebookWidget #MetaChatWidget #FacebookChatPlugin #MetaChatPlugin https://lnkd.in/dNG9UzMC

We’re proud to work with the best people in the industry! Shout out to Zuzanna Kunik, our Senior Machine Learning Engineer, who was just nominated as one of the TOP 100 Women in Data Science in Poland by Perspektywy Women in Tech !