Zendesk AI puts humans first: https://zdsk.co/3U0DesO At Zendesk, our mission is to power exceptional service for every person on the planet. And we’re accelerating our ambition by building AI with the belief that the customer is always human - whether it's our customer or yours.
Zendesk
Software Development
San Francisco, California 498,653 followers
The intelligent heart of customer experience.
About us
Zendesk started the customer experience revolution in 2007 by enabling any business around the world to take their customer service online. Today, Zendesk is the champion of great service everywhere for everyone, and powers billions of conversations, connecting more than 100,000 brands with hundreds of millions of customers over telephony, chat, email, messaging, social channels, communities, review sites and help centers. Zendesk products are built with love to be loved. The company was conceived in Copenhagen, Denmark, built and grown in California, taken public in New York City, and today employs more than 4,000 people across the world.
- Website
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https://www.zendesk.com
External link for Zendesk
- Industry
- Software Development
- Company size
- 5,001-10,000 employees
- Headquarters
- San Francisco, California
- Type
- Privately Held
- Founded
- 2007
- Specialties
- Help Desks, Customer Support, SaaS, Customer Community, and Customer Service
Locations
Employees at Zendesk
Updates
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🚀 Global retailer Next boosts efficiency and savings using #ZendeskAI. Discover their success story: https://zdsk.co/4bypaNY
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🚀 Esusu switched to Zendesk for faster, AI-driven experiences: https://zdsk.co/3RMTOMq 💡 The fast-growing fintech company saw major efficiency increases after consolidating three CX tools into Zendesk. Now they are leveraging Advanced AI for automation and planning for AI agents to create a next-level customer experience.
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💡 Create better employee experiences with Zendesk Marketplace apps: https://zdsk.co/4chR7Lf Discover 5️⃣ ways HR and IT teams can leverage Zendesk integrations to optimize business operations and enhance employee experiences.
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🏳️🌈 Happy #PrideMonth from the Zendesk family. 🏳️🌈 This month we came together virtually and in person across the globe to celebrate the diversity, resilience, and contributions of the LGBTQIA+ community.
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📊 Track your team’s usage of GenAI tools with Zendesk’s new pre-built dashboard. Watch more product spotlight videos like this one in the Zendesk Community: https://zdsk.co/3xJ2YCR
Zendesk pre-built dashboard for GenAI | Zendesk product spotlight
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⛑️ How the International Rescue Committee is redefining customer service in the humanitarian sector: https://zdsk.co/3KZ2WtO 👉 While many of their workflows are similar to other companies, the inquiries are very different — and the stakes are a lot higher, the IRC's André Heller Pérache tells the #ConversationsWithZendesk podcast.