Deviniti

73% of employees now seek flexible work arrangements, especially millennials and Gen Z. (Source: Forbes) Yet, only 43% of companies have successfully adapted to hybrid work models. (Source: PwC) This explains why understanding the unique needs of a diverse workforce is crucial for success. Ignoring these needs leads to disengagement and high turnover. Traditional workforce management doesn’t meet diverse needs. This results in: 🛑Communication gaps 🛑Reduced productivity 🛑Employee disengagement Here are some steps to get you started: 👉 Understand the preferences of millennial and Gen Z employees, focusing on flexibility, growth, and balance. 👉 Implement policies that support diverse working styles, including remote and on-field work. 👉 Facilitate collaboration and communication across different environments using unified tools. How does your company manage the challenges of a hybrid workforce? Share your experiences in the comments.

❌ Myth: HR processes are too complex for mobile apps. Reality: 80% of businesses now use HR software, showing a shift towards digital tools. (Source: Forbes) Explanation: Since many companies already use HR software, the biggest step in digitizing HR processes is already done. Moving these processes to mobile apps is a smaller challenge, but it offers significant benefits. Thanks to mobile app HR staff and employees can manage tasks remotely, efficiently, and securely" ✅ Mobile-friendly interfaces simplify HR tasks. ✅ In-app training helps users become proficient quickly. ✅ Smooth integration with existing systems ensures compatibility. ✅ Automatic updates keep features and security current. ✅ Data analysis through the app supports strategic decisions. These are just examples. There are many more possibilities and benefits. Does your company use mobile apps for HR service management and employee support? Share your thoughts and experiences in the comments.

The future is clear. 🚀 🤖 AI and automation are transforming ITSM as we know it. 👉 Creating tickets 👉 Working on tickets 👉 Solving tickets These processes are being completely revolutionized. How? 1. Automated ticket creation 📢 AI can now create tickets automatically. This saves time and reduces errors. No more manual entries. The system identifies issues and logs them instantly. 2. Intelligent ticket assignment 📢 Automation ensures tickets go to the right person. No more guesswork. The system knows who is best suited for each task. This speeds up resolution times. 3. Enhanced problem solving 📢 AI tools provide solutions faster. They analyze data and suggest fixes. This helps IT teams solve problems quickly and efficiently. 4. Predictive maintenance 📢 AI predicts issues before they happen. This means fewer disruptions. The system monitors and alerts the team about potential problems. 5. Continuous learning 📢 AI systems learn from past tickets. They get smarter over time. This continuous learning improves the accuracy and efficiency of ITSM processes. 6. Improved customer experience 📢 Automation reduces wait times. Customers get faster responses. This leads to higher satisfaction and better service. 7. Cost savings 📢 Automation reduces the need for manual labor. This cuts costs. Companies can invest these savings into other areas. 💡That’s just one aspect of ITSM we were talking about during the second webinar of our series TechSphere Talks. (Take a look at the video below and see for yourself.) 👇👇👇 Do you want to join us for the next installments of the series? If yes, then tell us in the comments and mark your calendars for September! We can’t wait to see you there! 📌 PS. We couldn’t be talking about ITSM without mentioning our star ITSM-related app: Extension for JSM. It lets you create dynamic forms, organizes fields into bundles, displays SLAs on the request view, and more! 😎👌🔥 If that sounds good, read more about it. 👇(Link is in the first comment.)

💡 What is the most important aspect for you in a mobile application? TIS needed a modern app that combined the capabilities of its web platform with the compactness of a mobile version. Moreover, since the new solution would handle financial operations, it required a level of security comparable to international banks. Aware of our extensive fintech experience and thorough understanding of corporate clients' needs, TIS decided to engage our services. 🌟 That's how TIS Mobile Payments App was created. It's used by: 📱Corporate finance teams who manage company payments and cash flow 🔒Treasury departments that need real-time financial insights What we did: For Corporate Finance Teams: 👉🏻 Ensures easy navigation and quick access to essential features. 👉🏻 Provides real-time cash flow insights and payment management. 👉🏻 Users can access the app on any mobile device, thanks to Flutter. For Treasury Departments: 👉🏻 Meets OWASP standards, including secure storage and biometric authentication. 👉🏻 Offers detailed financial reports and transaction histories. 👉🏻 Integrates with TIS’s Cloud-based platform for streamlined operations. 🛠️ Our team provided full-cycle development services, including: 🧑🏻💻In-depth business analysis to understand TIS's specific needs 🧑🏻💻User-centric UX design ensuring intuitive navigation 🧑🏻💻Secure development practices using Flutter and AWS Amplify 🧑🏻💻Rigorous testing to meet the highest security standards 👉🏻 Advanced Security Measures: Developed custom security features like Android secure storage without external libraries. 👉🏻 Compliance: Ensured adherence to OWASP standards and SWIFT guidelines. 👉🏻 Thorough Testing: Conducted extensive pentests to validate the app's security against cyber threats. 🎀 The Result: TIS Mobile Payments App encapsulates the power of a comprehensive Cloud-based platform in a secure and versatile mobile app. It empowers finance teams with real-time insights and robust security, ensuring efficient and safe financial operations. So, what is the most important aspect for you?

The app market is highly competitive. 🔍 Users have high expectations for app performance, security, and usability. This explains why we must deliver unique, engaging, and easy-to-use mobile applications. Without meeting these demands, apps fail to stand out. 🚨 Many apps struggle due to a lack of unique features or poor user experience. This leads to low user retention and decreased revenue. So, how do we resolve this issue? Here are four steps to get started: 👉 Identify your target audience and their needs. 👉 Focus on creating a seamless user experience. 👉 Implement strong security measures. 👉 Regularly update your app to keep up with user expectations and technological advancements. P.S. We have successfully developed intelligent mobile apps that stand out in the market. Want to learn more? Follow us!

🌐 Most of us struggle to stay updated in ITSM. That’s why we decided to create Deviniti Techsphere Talks. It's a series of webinars that brings you the latest in IT Service Management. And it’s coming back after the summer! 🔜 What’s next? We’re gearing up for more insightful webinars in September, featuring cutting-edge ITSM solutions and expert discussions. 🗓 Save the dates: Our next webinars will be packed with actionable insights and practical tips to elevate your ITSM. Stay tuned for more details! In the meantime, we look back on our first webinar with Patricia Gonzalez Gomez and • Radosław Cichocki 💡 Here’s a sneak peek of what you missed: CMDB best practices: Keep it simple, keep it usable, and let it evolve with your organizational needs. Dynamic Forms: Simplify user experience by dynamically adjusting forms based on asset type, reducing clutter and cognitive load for end users. Continuous improvement: Continuously evaluate and adjust your CMDB elements. Custom user experience: Use apps like “My Requests for JSM” for efficiency. Standardized change management: Ensure consistency in handling change requests with issue templates. Streamlined issue management: Consolidate issues related to specific assets across projects to streamline decision-making processes and prioritization. Insightful reporting: Leverage data-driven insights with "Charts and Reports for JSM". Track asset-related failures and monitor changes effectively. 📢 Watch the highlight reel: Check out this short video from our first session to get a taste of the value we bring to the table. PS. Check out the apps mentioned during the webinar (Links in the comments).

🚗 How to improve communication with thousands of drivers? Carefleet S.A. is one of the leading Polish companies in the Car Fleet Management industry. And it faced this exact challenge. 🔥 Carefleet relied on hotlines and web forms, which were slow and prone to delays. 🔥 They needed a modern, efficient way to manage fleet services and communicate with drivers. 🧯 We developed Carefleet GO, the mobile app which transformed their fleet management. Key benefits: 📱 For Drivers: 👉🏻 Search for service points like tire and repair workshops. 👉🏻 Access vehicle data, including service history. 👉🏻 Submit insurance claims and manage tire relocations independently. 🔧 For Driver Service Center Specialists: 👉🏻 Efficient communication with drivers. 👉🏻 Real-time updates and notifications. 👉🏻 Integration with the existing Citis core system. 🎀 Results: 👉🏻 Over 1,500 satisfied users annually. 👉🏻 80-90% reduction in time for processing claims and authorizations. 👉🏻 High user adoption and positive feedback. 📲 We provided end-to-end development, using Kotlin, Java, Swift, and Firebase to ensure a seamless user experience. What is your way of improving the quality of customer service?

94% of employees would stay longer if companies invested in their career. (Source: LinkedIn, 2019) Traditional training methods are inflexible and outdated. This explains why investing in modern, flexible training solutions is crucial. But many companies still rely on old methods, leading to disengaged employees. Employees struggle to balance training with their daily responsibilities. They need access to personalized, on-demand resources. So, how do we resolve this issue? A mobile app can help: 📱 Provide tailored training modules based on individual needs. 📱 Allow employees to access training materials anytime, anywhere. 📱 Monitor training progress and completion through the app. 📱 Incorporate multimedia elements to keep engagement high. 📱 Reduce costs by leveraging digital training solutions. 📱 Enable interactive and collaborative learning through social features. 💡Remember: Using mobile apps for training can save time and boost employee engagement. This helps employees feel valued and stay longer. How is your company handling employee training? Share your thoughts and experiences in the comments.

There are approximately 6.92 billion smartphone users worldwide. (Source: Statista) Most traditional apps perform specific tasks based on predefined rules. They lack adaptability. This explains why we need to rethink app development with advanced technologies. Outdated methods lead to poor user experiences. Users face static and non-personalized experiences. So, how do we resolve this issue? We need a structured approach: 👉 Use AI to tailor content and features to individual users' needs. 👉 Implement machine learning to predict behavior and provide proactive solutions. 👉 Automate repetitive tasks, reducing manual effort and errors. 👉 Integrate NLP for better voice and text interactions. 👉 Use sensors and data to adapt app behavior based on context. 👉 Ensure real-time data processing for immediate insights. P.S. We did similar things in the mobile apps we developed. Want to learn more?

🕛What do most employees do around noon? They count down the minutes until lunch. That's why Myfoodie was created. It's available on web and mobile, used by four key groups: 🧑🏻💻 Employees ordering their meals 🧑🏻💼 HR departments managing employee groups and subsidies 🧑🏻🍳 Restaurants providing their current menus and fulfilling orders 🚴🏻 Couriers picking up and delivering orders to offices or homes We created this intelligent mobile app to make ordering meals at work fast and efficient. What we did: For hungry users: 👉🏻 Employees order meals in just 58 seconds. 👉🏻 Payments happen seamlessly and quickly. The app calculates and applies meal subsidies automatically. 👉🏻 Users choose from a wide range of local restaurants. Meals get delivered to both office and home. For busy HR teams: 👉🏻 Easily manage employee groups 👉🏻 View order history and subsidy usage 👉🏻 Simple control of billing and delivery addresses 🛠️ Our role in this project: Deviniti was involved from the very beginning. We ensured the application met the needs of employees in IT companies, corporations, and factories. Share your idea for an app for employees in the comment!