We won! We’re Atlassian Partner of the Year 2023 in the ITSM App Solution category! Congratulations to all the winners! It is an honor to be listed among such extraordinary vendors and partners. And much love to our Team 🫶 Your work is outstanding. We won the title for the year, which commits us to continuing to work hard towards the best ITSM solutions. We couldn't think of a better motivation, and new functionalities are coming soon, so stay tuned! #atlassian #itsm #award #atlassianteam24
Appsvio | Atlassian Partner of the Year 2023: ITSM App Solutions
Tworzenie oprogramowania
We create apps ITSM with passion 💖 Silver Marketplace Partner ⭐️
Informacje
Appsvio is made up of creative and technical people. Thanks to over five years of experience with Atlassian products, we know the needs of users and try to meet them by creating dedicated apps. Our goal is to increase the efficiency of the teams involved in various stages of the software development process. We are a small group of specialists for whom quality comes first. At Appsvio, everyone is fully committed to their work, which allows us to efficiently invent and develop new solutions for our customers. In our portfolio, you can find apps for Jira, Jira Service Management, and Confluence. Appsvio is based in Poland, but we feel like citizens of the world. We will gladly help you regardless of place and time. We can boast of cooperation with: INTEL, Shutterstock, BNP Paribas, Texas Instrument Company, Pinnacle, Nike.
- Witryna
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http://www.appsvio.com
Link zewnętrzny organizacji Appsvio | Atlassian Partner of the Year 2023: ITSM App Solutions
- Branża
- Tworzenie oprogramowania
- Wielkość firmy
- 2–10 pracowników
- Siedziba główna
- Wrocław
- Rodzaj
- Spółka prywatna
- Data założenia
- 2020
Lokalizacje
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Główna
Wrocław, PL
Pracownicy Appsvio | Atlassian Partner of the Year 2023: ITSM App Solutions
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Krzysztof Skoropada
Atlassian Partner of the Year 2023: ITSM App Solution
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Jakub Włodarczyk
Full Stack Developer (Java-Spring + React-TypeScript-JavaScript)
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Kate Pawlak
ITSM Queen 👑 @Appsvio | Atlassian Marketplace Partner | Jira, Confluence & Jira Service Management enthusiast | Atlassian Community Leader |…
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Celina Kuziemko
I do marketing 🚀 for Atlassian Marketplace apps | Appsvio Marketplace Partner 🙌 | Atlassian Creator
Aktualizacje
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Appsvio | Atlassian Partner of the Year 2023: ITSM App Solutions ponownie to opublikował(a)
Join Kate Pawlak from Appsvio | Atlassian Partner of the Year 2023: ITSM App Solutions and Stu Lees from Revyz for this Webinar about Jira ITSM. In this webinar, Kate explored innovative strategies and practical solutions for accelerating ticket resolution and enhancing agent workflows within Jira Service Management. This session has been designed for IT professionals and service desk agents who are eager to elevate their customer service operations and improve customer satisfaction (CSAT) scores through optimized processes. To watch the full video, check the link in the comments. #JiraITSM #CustomerService #ServiceDesk #ITSM #Revyz #Appsvio
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LAST CALL 📢📢📢 Don't miss out—register now! 🔗 https://lnkd.in/dMmE_c8B Boosting productivity isn't always straightforward, especially when working within a budget. Meet with Kate Pawlak, Claudia C., Gaspar Aguilar, and Federico Baronti and learn how to raise productivity while reducing costs 💸 This webinar will help you transition quickly from minute one using the right solutions, propelling you to the fast lane of service management within enterprises of every size with cost optimization. Atlassian Deiser | We drive your success with Atlassian
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How Can Your Service Desk Portal Work Smarter for You? It is said that you should work smart, not much. And here’s how to do it with #JiraServiceManagement👇 4 Must-have customer actions on the portal that can do customers, not agents. 1️⃣ Edit Request: Enable customers to update details on their Jira tickets directly, ensuring accurate issue descriptions. 2️⃣ Escalation: Prioritize urgent matters like Emily's laptop issue for swift resolution, enhancing workflow efficiency. 3️⃣ Saving Ticket as a Draft: Empower users to gather information gradually and submit complete requests, minimizing errors. 4️⃣ Approval Process: Streamline managerial consent for requests such as equipment purchases, ensuring compliance with company policies. These actions, configurable with the Feature Bundle app on the Atlassian Marketplace, cater to organizations of all sizes, improving incident management, offloading agents, and boosting customer satisfaction ✨
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🚀 Join Us for the ACE Glasgow, Team 24 - Key Takeaways Roundtable! Missed the Atlassian Team24 conference? No worries! ACE Glasgow got you covered. 💻 Team 24 - Key Takeaways Roundtable 📅 Date: Jun 19 Register now for free 🔗 https://lnkd.in/eAP2QrVM Dive into the highlights and key takeaways from Team24 with Kate Pawlak, Lou Reilly, Julita Borowik, Jak Mohammed, and Kris Siwiec 🤓 Don't miss the chance to ask questions and engage with our key panelists.
Team 24 - Key Takeaways Roundtable | Atlassian Community Events
ace.atlassian.com
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Easy creation of projects brought to light 💡 We teamed up with APTIS GmbH to discuss effective project management with Jira. The initial setup of projects in Jira can often be cumbersome, consuming valuable time and resources — especially without proper approaches and project management skills. Read our list of tips on how to do it right. 🤓 Link in comment!
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🥁 Success Story with Advisory Solutions 🥁 This is an amazing use case for every shipping organization 📦 about delivering a real-time status for your customers without agents' involvement. We're excited to share how Advisory Solutions, a leading managed service provider (MSP), has revolutionized its IT systems management with a feature bundle for Jira service management. Thanks, Michael Fileti, for sharing this use case and for your expert advice for others! Link to the full article in the first comment 💬
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Are you drowning in inquiries, tickets, and customer demands? Keep reading if you're frustrated and struggling to work with sluggish software tools to manage customer or employee support. Our latest article with Deiser explores how Jira Service Management can revolutionize your workflow and offers practical tips for both novice and advanced agents. From organizing request types and customizing queues to leveraging automation and enhancing customer communication, our article covers everything you need to excel in service delivery. 📘 Read the full article here: https://lnkd.in/dHzMab7U 🔔 But that's not all! Join our upcoming webinar, where an Atlassian ITSM Architect will share more in-depth strategies to supercharge your service delivery. Get your questions answered and learn how to implement these tips directly from the experts. 🚀 Boost team productivity & slash costs: The secret to enterprise service delivery with Gaspar Aguilar from Atlassian, and Deiser | We drive your success with Atlassian 🗓 Date: June 26th ⏰ Time: 1 PM EDT / 7 PM CEST 📲 Sign up for the free webinar now https://lnkd.in/dMmE_c8B
10 Jira Service Management tips to benefit agents and customers
blog.deiser.com
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Efficient ITSM is crucial for business success, and Jira Service Management leads the way with customizable processes and seamless integrations. Maximize efficiency by automating tasks, monitoring systems, and backing up your data to ensure continuity and compliance. But how can you maximize this efficiency? Here are some best practices: 1️⃣ Define Your IT Strategy: Ensure your tech aligns with business goals. 2️⃣ Focus on Problem Management: Prioritize user needs and simplify processes. 3️⃣ Automate with Jira: Save time on manual tasks. 4️⃣ Monitor Systems Constantly: Address issues proactively. 5️⃣ Analyze Data: Make informed decisions. 6️⃣ Back Up Your Data: Protect your information and ensure business continuity. 🔗 Discover how to optimize your ITSM with JSM and secure your data with effective backup solutions in article we published with GitProtect by Xopero Software 👇
How To Maximize ITSM Efficiency: The Role Of Jira Backup Solution
appsvio.com