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Complaints handling Submit and agree on complaints between Booking.com and partners. 1 articles Save Requesting mediation Complaints handling Mediation is an extension of our internal complaint handling process and is available for all partners and properties based in the EEA. An independent third party will be acting as a mediator to help find a solution between you and Booking.com. You may also be interested in Inclusive Hospitality Streamline operations Privacy & Security Terms & conditions Policies & guidelines Genius Visibility Safety & security Availability
Save Requesting mediation Complaints handling Mediation is an extension of our internal complaint handling process and is available for all partners and properties based in the EEA. An independent third party will be acting as a mediator to help find a solution between you and Booking.com.
