Oktopost

Nothing says we're proud of our customers like a Nasdaq Billboard in Times Square 🎉🤩 Since Oktopost was founded 10 years ago, B2B social media marketing has never been the same. It’s been 10 years of helping B2B marketers measure what matters most, changing the way B2B does social, and partnering with our customers to become bolder marketers. We wouldn't be where we are today without the unwavering support of our incredible customers, who place their trust in us and contribute to our vibrant Oktopost community. To say a heartfelt thank you to our customers for being a part of the journey, we spotlighted them on the big screen in the Big Apple 👏🍎 A special shout out to Stephanie Carls, Andrew Sebastian Davies, Joerg Klueckmann, Barney O'Kelly, and Brittany Otting for your continued trust and support 💙 #B2BSocialMedia #Nasdaq #SocialMediaMarketing #B2BMarketing

In case you missed it, we're up on the Nasdaq billboard! We owe the greatest thank you to our customers and partners for joining us on our journey. And of course, our inspiring #Oktoposters for their dedication and unmatched talent. Thank you for bringing your passion to Oktopost every day. Take a peek at our billboard in Times Square! Yep, that's us next to Thelma the Unicorn 🤩

Sales and marketing teams need to be the best of friends 🤝 How can you get there? A good place to start is with relevant, quality data. Our very own Neal Latman ✌🏻 is joining Full Circle Insights on their upcoming webinar, "𝗧𝗼𝗽 𝟭𝟬 𝗥𝗲𝗽𝗼𝗿𝘁𝘀 𝗦𝗮𝗹𝗲𝘀 𝗪𝗮𝗻𝘁𝘀 𝘁𝗼 𝗦𝗲𝗲 𝗙𝗿𝗼𝗺 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴" to reveal the key metrics and analytics that empower sales teams to better understand lead quality, campaign effectiveness, and customer behavior. He'll be sharing his expertise on Wednesday, July 24th, at 1 pm ET! Don't miss out: https://okt.to/u17Lvz

Recently, our multi-talented Customer Success Manager, 🐙Arija Tyminski, delivered the Okty Awards in style to our Grand Rapids office! Here are some of the awards our #Oktoposters proudly took home: Erin DeLisle received the 'Fearless Leader' award for her outstanding leadership and for building the best US office 💙 Whitney Hoving won the 'E! Entertainment' award for keeping the office entertained every day 🤩 David Garzelloni was honored with 'The Chameleon' award for quickly fitting in and connecting with everyone, even though he joined us just a few months ago 🤗 We love seeing our #Oktoposters bond in the office, and if you want to join the fun, we're hiring globally 😉

Nothing says we're proud of our customers like a Nasdaq Billboard in Times Square 🎉🤩 Since Oktopost was founded 10 years ago, B2B social media marketing has never been the same. It’s been 10 years of helping B2B marketers measure what matters most, changing the way B2B does social, and partnering with our customers to become bolder marketers. We wouldn't be where we are today without the unwavering support of our incredible customers, who place their trust in us and contribute to our vibrant Oktopost community. To say a heartfelt thank you to our customers for being a part of the journey, we spotlighted them on the big screen in the Big Apple 👏🍎 A special shout out to Stephanie Carls, Andrew Sebastian Davies, Joerg Klueckmann, Barney O'Kelly, and Brittany Otting for your continued trust and support 💙 #B2BSocialMedia #Nasdaq #SocialMediaMarketing #B2BMarketing

Say it with us: B2B marketing shouldn't be boring 🙅♀️ No one proves this more than Kaylin Balderrama, the Global Social Media Manager at Bazaarvoice. With a background in B2C marketing, Kaylin brings a fresh perspective to her role and went #BehindThePost to share her secrets for creating an engaging social strategy that grew their followers by 16,000 since December! For a quick glimpse into her approach: her strategy centers on authenticity and social-first content. This is what that looks like ⤵️ Plus, tune in to hear about how Kaylin's social-first content landed her in the news and on a flight to Cannes! 🗞️✈️ Catch the episode here: https://okt.to/BM1oEm

Now more than ever, your customers are using social media to contact you 📲 From product feedback to questions and even complaints – you name it, they're flocking to social to speak to you. Here's the kicker: while marketers aren't hired to handle support issues, social media managers serve as the first point of contact to address the concerns of the social community. For customers, it's convenient, familiar, and faster, and of course, the main benefit – no waiting around on the phone on hold! For you, you're likely to receive the same messages and questions frequently, requiring you to type the same response multiple times a day. All while aiming to provide consistent and excellent customer service in your brand's tone and voice. That's why we're introducing Canned Responses 📥📝 With Canned Responses, you can create a library of prewritten, customizable responses to send directly from the Social Inbox inside Oktopost. This will help you: ⭐ Save time and respond to messages efficiently and effectively. ⭐ Reduce the time it takes to respond to common issues with professional responses, improving customer satisfaction. ⭐ Provide a high standard of customer service with carefully crafted, accurate responses, reducing the risk of miscommunication. Learn how you can start crafting prewritten responses for yourself or your team inside the Oktopost Inbox here: https://okt.to/RKmNQn

And the results are so worth it 🙌 Here's a friendly reminder that a successful employee advocacy program takes time! After you launch your strategy with a kickoff call and train your team, you need to maintain the program, keep up the momentum, give your advocates valuable content to share, and celebrate their efforts. But when you look back, you'll see the hard work will have paid off 👏 #EmployeeAdvocacy

Want to come join the fun? We're hiring 🎉 Take a peak at some of our open roles: 📌 Product Manager 📌 Content Marketer 📌 Solutions Architect 📌 Sales Enablement Manager 📌 Product Support Manager If you feel like a future #Oktoposter, we want to meet you! Check out all our open positions here: https://okt.to/QsxKE6

We're big believers in the power of #EmployeeAdvocacy. So much so, that we dedicated an entire newsletter to it! From strategies to maintain your advocates' engagement in your program to finding the right metrics that will help you understand your performance, here are our top tips for a successful program ⤵️