Carwow ES Reviews

5,048  •  Excellent
TrustScore 4.5 out of 5

4.6

In the Car Dealer category

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Reviews4.6

5,048 total


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Rated 5 out of 5 stars

Mejor precio y extremadamente útil.Best Price and extremely helpful.

Estaba buscando comprar un coche en España y usé CARWOW.
Identificamos la marca y el modelo y permitimos que CARWOW enviara precios de varios distribuidores.
Parece que el método de compra preferido en España es a través de Finanzas, pero se incluyeron los precios de las opciones al contado. Fue relativamente fácil progresar ya que, aunque el idioma de mayor comunicación era el español, pude traducir el mensaje al inglés y traducir las preguntas al español.
Terminamos comprando un Renault Clio a un precio muy superior al disponible en el taller local.
Hemos pagado el depósito y transferiremos el saldo cuando el automóvil esté disponible en la fábrica.
Recomiendo encarecidamente usar CARWOW
I was looking to buy a car in Spain and used CARWOW.
We identified the Make and Model and allowed CARWOW to sendprices from various dealers.
It would appear the preffered method of purchase in Spain is via Finance but option cash prices were included. It was relatively easy to progress as although the language most communication was in spanish I was able to translate there message to English and translate and questions back in spanish.
We ended up buying a Renault Clio at a price far superior than available in local garage.
We have paid deposit and will transfer balance when car available from Factory.
Highly Recommend using CARWOW.

Date of experience: 09 May 2024

Reply from Carwow ES

Muchísimas gracias por tomarse unos minutos para valorar de forma tan positiva nuestra plataforma.
Para nuestro equipo de atención al cliente, la opinión de nuestros usuarios es primordial.

¡Esperamos poder volver a ayudarle en un futuro!


Rated 5 out of 5 stars

So many attractive offers

I was sent a number of different offers for cars I was interested in and chose a Dacia Spring from Tahermo in Velez Malaga. Carwow's offer provided an attractive saving in price and Tahermo honoured it without problems. The complete transaction was trouble free and friendly throughout. Very glad I chose Carwow.

Date of experience: 08 February 2024

Reply from Carwow ES

Thank you for taking the time to share your positive experience. We're thrilled to have met your expectations and we are looking forward to serving you again!


Rated 2 out of 5 stars

I tried carwow out of curiosity

I tried carwow out of curiosity, but the offers I got ARE NOT OFFERS AT ALL just what you would get if you went to the concessionary direct or there website. In fact some of the "offers" are actually dearer than the car or dealers website for instance Tesla my "offers" were 1000 ISH euros more than website.

Also the worse by far is MG who will lie to you. And when you ask to clarify they insist to have your phone number to spam you with unwanted calls. Therefore refuse to answer and after just ignore your enquiries. Just don't buy from MG or carwow is my opinion.

Date of experience: 01 July 2023

Reply from Carwow ES

Good evening Mr. Ian,

We are really sorry to hear that your experience in carwow wasn't as expected.

We would like to have more information about your incidence in order to escalate it to our Brand Managers of Tesla and MG.

Could you please contact to hola@carwow.es or call us to +34 910 78 07 11?

Sorry for all the inconveniences caused.

Regards,


Rated 5 out of 5 stars

First class service and the best price.

First class service and the best price.
THANKS.

Date of experience: 18 April 2024

Reply from Carwow ES

We loved reading your positive review and would like to thank you for sharing your experience with us. Your satisfaction is our priority and it motivates us to continue improving.

We hope to be able to help you again in the future!


Rated 5 out of 5 stars

The Company stood by the quoted figures…

The Company stood by the quoted figures +

Date of experience: 16 November 2023

Reply from Carwow ES

Nos ha encantado leer su reseña positiva y queremos agradecerle que comparta su experiencia con nosotros. Su satisfacción es nuestra prioridad y nos motiva a seguir mejorando.

¡Esperamos poder volver a ayudarle en un futuro!


Rated 5 out of 5 stars

A useful app that helps

A useful app that helps

Date of experience: 28 February 2024

Reply from Carwow ES

Muchísimas gracias por tomarse unos minutos para valorar de forma tan positiva nuestra plataforma.
Para nuestro equipo de atención al cliente, la opinión de nuestros usuarios es primordial.

¡Esperamos poder volver a ayudarle en un futuro!


Rated 5 out of 5 stars

Very Happy Customer

Full marks to Carwow for connecting me with Borjamotor/OPEL Alicante, who were very helpful. They sent me heaps of pics and even took videos of vehicles that I was interested in. They offered test drives on all of them and when I picked one, they got it registered ready for collection very quickly. Raul was very helpful throughout and made a courtesy follow up a week or so after the sale. Thanks Raul, I will see you soon for the 3k service.

Date of experience: 17 July 2020


Rated 5 out of 5 stars

i use carwow knowing I can get a very good deal

i use carwow knowing I can get a very good deal for buying a new car or second-hand cars they get the best cheapest deals for anyone and they are second to none, and it shouldn't be five stars for them it should be a sky full of stars because they are the best of the bunch

Date of experience: 11 February 2019


Rated 5 out of 5 stars

I was surprised at the ease of…

I was surprised at the ease of collecting several different offers on the vehicles i was thinking of buying. And nothing was a committal to do follow-up business.

Date of experience: 07 October 2021


Rated 5 out of 5 stars

I found my car

I found my car! I got three quotes for the car I wanted and I was able to negotiate until I reach the sweet deal. Definitely will recommend to a friend

Date of experience: 19 June 2020


Rated 1 out of 5 stars

Worst possible experience.Sending you…

Worst possible experience.Sending you offers and being contacted by dealer after responding just to find out they didn't have what they told you.

I recommend anyone NOT to use this crap service.

Lars

Date of experience: 07 June 2022

Reply from Carwow ES

Good afternoon Mr. Ivarsson,

We are sorry for the experience that you had in our platform. We would like to inform you that our offers are for factory order configured cars due to the lack of stock available in these months.

Could you please contact us at +34 910 78 07 11 or atencionalcliente@carwow.es? We would like to know more details about your experience and help you as much as we can.

Best regards,