Our heritage
Permanent TSB has a long banking history in Irish communities, with roots that stretch back over 200 years, making us one of Ireland’s longest serving financial services institutions. Throughout this time our focus has always been on delivering exceptional customer experience and connecting with our local communities to make a positive and meaningful contribution. Our experiences over two centuries shape our culture and influence how we do things today.
Read more about our heritageOur purpose and ambition
Our purpose is to work hard every day to build trust with our customers; we are a community serving the community. Trust is at the heart of our business – having trust in one another and building trust with our customers. Our ambition is to be Ireland’s best personal and small business bank. Best doesn’t necessarily mean the biggest, but it does mean the being the best at what we do. Our ambition is supported by our five core Values – Customer Focus, United, Straightforward, Courageous and Ope
Our values
Our Values provide us a framework for leadership and offer a set of guidelines for the mind-set and behaviours required to achieve our ambition. We live our Purpose and Ambition by our Values and Behaviours each and every day: Customer Focus Customer Care and Compassion Always Courageous Courageous, Every Day United United, One team, One PTSB Open Open, Every Voice Matters Straightforward Straightforward, Keep it Simple
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