New replacement phone for the kid. Now a reg 15 and no SIM card of course. Already wasted 20 minutes to talk to the carrier which needs to be provided with the EMEI number first. What a pain. Adversely, I can take out and reinsert a sim in about 15 seconds without having to do anything else. Also, I just noticed there is a surcharge for not tapping into the Apple contracted providers. The smell of Cuba or North Korea at full swing. Apple rep confirmed a vast number of complaints from the US market consumers. What a bunch of *****….