Transformation Architect

The Company – A Globally-Leading Software Company

Our client is a global technology company that provides a broad range of software solutions to enterprise customers in various industries. The technology is cutting-edge and built specifically for the world’s most complex IT environments.

Their presence spans Europe, North America, and Asia, with over 15,000 employees dedicated to delivering outstanding products, customer service, and support.

Innovation is at the core of everything they do, and they continue to invest in research and development to bring new technologies and products to market.

Overall, they are a highly respected and trusted technology leader with a long-standing reputation for excellence, innovation, and customer-focused solutions.

The experts within their Professional Services organisation help customers architect, deploy, integrate, and operationalize solutions across their portfolio.

The Elevator Pitch: Why will you enjoy this new opportunity?

The most advanced companies in the world turn to our client to manage, grow, and transform their business. When you work there, you’re connected to a global community of innovative, empowered employees working together to solve the most critical technology challenges. The team is committed to creating an environment where great people want to work long term by living our values of passion, innovation, execution, teamwork, and active learning.

The Transformation Consulting role focuses on the consumers of technology services, capabilities, and platform products, including the Line of Business Owners, Developers, and Application Owners, to understand their business outcomes and needs and then work with the technology providers and operators to maximize the platforms’ potential and deliver the appropriate value.

Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?

• Communicate the business value of the Private Cloud to C-Level, VP and Director level executives and formulating a strategy and prioritized backlog with IT Executives and Management to realize the platform vision.
• Engage with various stakeholders to capture the problems, challenges, and opportunities, which need to be addressed to deliver a more efficient platform and service and collaborate with various subject matter experts to formulate an incremental plan covering people, processes, and technology.
• Utilize principles such as embedded observability, automation and simplification to guide the Platform operations and delivery teams to provide a more efficient or LEAN platform and services which align to business outcomes.
• The Transformation Consulting Architect is a strategic role, which combines the competencies of strategy consulting, thought leadership and IT transformation sales support into a delivery role.

What type of work will you be doing? What assignments, requirements, or skills will you be utilising on a regular basis?

• Strategically plan with sales, pre-sales and the customer to build out customer transformation journeys and delivery roadmaps.
• Provide input to scope and support Transformation sales opportunities, creating high-quality business cases, statements of work and customer use cases for governing and operating private cloud solutions.
• Review customer practices and operating models, define improvement roadmaps and assist customers with the implementation of recommendations utilizing industry best practices and driving the adoption of our client's solutions.
• Deliver and facilitate workshops designed to drive customer outcomes within projects, influencing business and IT strategy through the delivery of Transformation Consulting service offerings.
• Develop, contribute to, and promote awareness of Transformation Consulting Portfolio Services and delivery best practices.
• Design and implement modern practices utilizing industry recognized frameworks, such as ITIL, DevOps, SCRUM, Agile etc.
• Assist team growth by contributing to delivery excellence training, cross team collaboration and knowledge sharing of good practices.
• Develop a high-level technical knowledge of our client’s product line and keep abreast of future product direction.
• Establish solid working relationships with our client’s strategic account teams, sales leadership, professional services, product management, and executive staff to drive awareness of the Transformation Consulting service awareness across EMEA.

• Should be fluent in both Spanish and English