research-article

Investigating the appropriateness of social network question asking as a resource for blind users

Authors:

Meredith Ringel Morris, and

Jeffrey P. BighamAuthors Info & Claims

CSCW '13: Proceedings of the 2013 conference on Computer supported cooperative work

February 2013

Pages 1225 - 1236

https://doi.org/10.1145/2441776.2441915

Published: 23 February 2013 Publication History

Abstract

Recent work has shown the potential of having remote humans answer visual questions that blind users have. On the surface social networking sites (SNSs) offer an attractive free source of human-powered answers that can be personalized to the user. In this paper, we explore the potential of blind users asking visual questions to their social networks. We present the first formal study of how blind people use social networking sites via a survey of 191 blind adults. We also explore whether blind users find SNSs an appropriate venue for Q&A through a log analysis of questions asked using VizWiz Social, an iPhone app with over 5,000 users, which lets blind users ask questions to either the crowd or friends. We then report findings of a field experiment with 23 blind VizWiz Social users, which explored question asking on VizWiz Social in the presence of monetary costs for non-social sources. We find that blind people have a large presence on social networking sites, but do not see them as an appropriate venue for asking questions due to high perceived social costs.

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Cited By

Emara I(2024)Knocking on doors: The use of blogging sites by visually impaired people in the USA preliminary studyConvergence: The International Journal of Research into New Media Technologies10.1177/13548565241261963Online publication date: 14-Jun-2024
https://doi.org/10.1177/13548565241261963
Lyu YCarroll J(2024)"Because Some Sighted People, They Don't Know What the Heck You're Talking About:" A Study of Blind Tokers' Infrastructuring Work to Build IndependenceProceedings of the ACM on Human-Computer Interaction10.1145/36372978:CSCW1(1-30)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3637297
Barbareschi GKumar TKim CChernyshov GKunze K(2024)"Speech is Silver, Silence is Golden " Analyzing Micro-communication Strategies between Visually Impaired Runners and their GuidesProceedings of the CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642388(1-16)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642388
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Index Terms

Investigating the appropriateness of social network question asking as a resource for blind users
1. Human-centered computing

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cover image ACM Conferences

CSCW '13: Proceedings of the 2013 conference on Computer supported cooperative work

February 2013

1594 pages

ISBN:9781450313315

DOI:10.1145/2441776

General Chairs:
Amy Bruckman
Georgia Institute of Technology, USA
,
Scott Counts
Microsoft Research, USA
,
Program Chairs:
Cliff Lampe
University of Michigan, USA
,
Loren Terveen
University of Minnesota, USA

Copyright © 2013 ACM.

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Published: 23 February 2013

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CSCW '13: Computer Supported Cooperative Work

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Cited By

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https://doi.org/10.1177/13548565241261963
Lyu YCarroll J(2024)"Because Some Sighted People, They Don't Know What the Heck You're Talking About:" A Study of Blind Tokers' Infrastructuring Work to Build IndependenceProceedings of the ACM on Human-Computer Interaction10.1145/36372978:CSCW1(1-30)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3637297
Barbareschi GKumar TKim CChernyshov GKunze K(2024)"Speech is Silver, Silence is Golden " Analyzing Micro-communication Strategies between Visually Impaired Runners and their GuidesProceedings of the CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642388(1-16)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642388
Soliman NKang HLatzke MBragg JChang JZhang AKarger D(2024)Mitigating Barriers to Public Social Interaction with Meronymous CommunicationProceedings of the CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642241(1-26)Online publication date: 11-May-2024
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Reynolds JNagesh CGurari D(2024)Salient Object Detection for Images Taken by People With Vision Impairments2024 IEEE/CVF Winter Conference on Applications of Computer Vision (WACV)10.1109/WACV57701.2024.00833(8507-8516)Online publication date: 3-Jan-2024
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Zhang ZKaushik SSeo JYuan HDas SFindlater LGurari DStangl AWang YKelley PKapadia A(2023)ImageAllyProceedings of the Nineteenth USENIX Conference on Usable Privacy and Security10.5555/3632186.3632209(417-436)Online publication date: 7-Aug-2023
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Gkatzola KPapadopoulos K(2023)Social media actually used by people with visual impairment: A scoping reviewBritish Journal of Visual Impairment10.1177/02646196231189393Online publication date: 1-Aug-2023
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Heuer HGlassman E(2023)Accessible Text Tools for People with Cognitive Impairments and Non-Native Readers: Challenges and OpportunitiesProceedings of Mensch und Computer 202310.1145/3603555.3603569(250-266)Online publication date: 3-Sep-2023
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Bellscheidt SMetcalf HPham DElglaly Y(2023)Building the Habit of Authoring Alt Text: Design for Making a ChangeProceedings of the 25th International ACM SIGACCESS Conference on Computers and Accessibility10.1145/3597638.3614495(1-5)Online publication date: 22-Oct-2023
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Thoo YJeanneret Medina MFroehlich JRuffieux NLalanne D(2023)A Large-Scale Mixed-Methods Analysis of Blind and Low-vision Research in ACM and IEEEProceedings of the 25th International ACM SIGACCESS Conference on Computers and Accessibility10.1145/3597638.3608412(1-20)Online publication date: 22-Oct-2023
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