Direct message the job poster from Soroc Technology
Terry Swaren
CAREER OPPORTUNITY
Job Title: Enterprise Inside Sales Specialist
Status: Full-Time Permanent
Department: Inside Sales
Reports to: Director, Sales
Location: Ontario – Toronto
Summary:
The Inside Sales Representative will be responsible for ensuring client requirements are met, and expectations exceeded. The ISR will manage client inquiries related to hardware pricing and availability, freight and transfer requests and providing the client with ETA updates and managing return requests. The ISR will be responsible for working with Vendors and Manufacturers to gather pricing and hardware availability and provide daily updates to the end user. The ISR will provide daily hardware / software quotes to the client related to End User Compute and Data Centre Infrastructure technology. The ISR will enter Client PO’s / Pulling Orders into an internal order entry system daily. And work closely with internal teams (i.e., Purchasing / Warehouse) to ensure the hardware is delivered to the client within specific SLA guidelines. The ISR will attend client and internal meetings daily or weekly if required.
Key Accountabilities:
Provide Pre- and Post-Sales Support to new and existing Clients; manage enquiries and resolve problems
Prepare configurations, quotes, and bids, specific to End User and Data Centre Infrastructure technology
Perform order and data entry functions
Be proactive in identifying any customer issues and providing resolution or escalating them within the team to resolution
Update client catalogues as required
Cultivate relationships that ensure long-term customer retention and future sales opportunities
Collaborate with Account Manager and CE to develop sales opportunities
Attend Vendor training sessions
Complete Sales Hardware Certifications
Assist Account Management Team with forecasting and account updates as required
Perform deal Registration
Maintain Client / Vendor relationships
Qualifications & Competencies:
1 -2 years of experience
Industry experience is required
Industry certifications are an asset
Exceptional customer service skills
Ability to multi-task between multiple clients
Strong time management and organizational skills
Must have strong English communication skills, both verbal and written
Experience selling IT Hardware and Services Solutions
Excellent working knowledge of MS Office
Ability to work independently and within a team environment
Ability to work well and adapt in a continuously changing environment
*****
Soroc Technology Inc. is an equal opportunity employer and values diversity in our workplace. Reasonable accommodation is available upon request throughout our recruitment and selection process. Soroc’s Accessible Employment Policy and other accessibility policies are available through Human Resources.
Thank you for your interest in Soroc Technology Inc. We wish you all the best with your career search!
Soroc Technology Inc. is a versatile technology firm dedicated to supporting their clients with their IT infrastructure from planning and development to deployment, service support, staffing, and everything in between. As an industry leader for 40 years, the Soroc team of certified professionals employ up-to-date knowledge and techniques to ensure all their clients get the results they deserve.
Job Types: Permanent, Full-time
Work Location: Hybrid with location in Toronto or Woodbridge, ON
Seniority level
Entry level
Employment type
Full-time
Job function
Sales and Business Development
Industries
IT Services and IT Consulting
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