A new survey found that 64% of customers would rather not deal with customer service driven by AI. At OT Group, we recognize the importance of the human touch in customer service. Unlike relying solely on AI, we use real people who live in the communities we serve, to ensure that every interaction is personalized and efficient. Our approach not only addresses the concerns raised by customers but also enhances trust and satisfaction. If your business is not quite ready for AI customer service yet, there are lots of other ways you can adopt AI in your business to speed up processes and boost productivity, all without annoying your customers. Can we help you explore this? Get in touch. https://lnkd.in/eGsYP3gA
OT Group
IT Services and IT Consulting
Belleville, Ontario 378 followers
We provide advice on the practical application of technology to solve organizational challenges and foster growth.
About us
OT Group is a leading provider of network integrated business solutions. We use the latest technology to provide our clients with a competitive edge in today's business environment. We offer complete solutions from design and installation, to training and support. Whether you want to communicate between offices, update your infrastructure or take advantage of the cloud, OT Group customizes a solution to ensure successful business outcomes. What's the OT Group difference? We are business people who understand that technology needs to complement your business - not the other way around. Once we have a thorough understanding of all your needs, we can recommend the appropriate hardware and software to serve your business today and tomorrow. We pride ourselves on our ability to share your business vision and provide scalable solutions to help your organization grow.
- Website
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http://www.thinkot.ca
External link for OT Group
- Industry
- IT Services and IT Consulting
- Company size
- 51-200 employees
- Headquarters
- Belleville, Ontario
- Type
- Privately Held
- Founded
- 1988
- Specialties
- Certified Microsoft Partner with many competencies, IT Planning, Managed Services, Hosting, Colocation, Disaster Preparedness, Managed Document Services, Microsoft Product Offerings, Multi-Functional Office products from Canon, Kyocera, Samsung, HP and Lexmark, and Cybersecurity
Locations
Employees at OT Group
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Cedar Kirtley
Regional Sales Manager at OT Group
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Craig Bell
I help Leaders & their teams optimize business operations by the thoughtful application of the latest technology.
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David Ventura
Chief Operating Office, OT Group
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Steven Bauer
Sales Manager - Eastern Ontario at OT Group of Companies
Updates
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Gain better control of your print environment with Canon's advanced security features. OT Group is one of the largest independent authorized Canon dealers in Eastern Ontario. Find out more and request your quote today at https://lnkd.in/gNuw7c2a.
In today's digital age, our imageRUNNER ADVANCE DX series offers unparalleled control and security features.🛡️ Advanced authentication methods and Trellix embedded display logs ensure only authorized applications run, protecting you against cyber threats. #Canon #Cybesecurity https://bit.ly/3PuVNmP
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A new BDC article outlines how businesses can leverage lean thinking to enhance efficiency by focusing on value-added activities and eliminating waste. Key steps include observing work processes to identify inefficiencies, questioning the necessity of tasks, and involving employees in the improvement process. Lean tools and digital technologies can streamline operations, reduce costs, and improve customer satisfaction. Adopting lean principles fosters a culture of continuous improvement and can significantly boost productivity and profitability. For more details, you can read the full article below: https://lnkd.in/gDcrBuKW
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🖨️ Is your office technology a cost center or a strategic asset? OT Group can help you optimize your printing and copying technology for maximum ROI in 2024. From choosing the right equipment to implementing security measures and cost-saving strategies, we've got you covered. Get in touch with us today to learn more! https://hubs.ly/Q02sg80x0 #OfficeTechnology https://hubs.ly/Q02sg80x0
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Cyber threats are evolving, but protecting your business doesn't have to be complex or expensive. Download our FREE guide, ""Cybersecurity 101: Your guide to getting the basics right,"" and learn: - The common cyber threats targeting businesses today. - Practical steps you can take to defend yourself. - How to choose the right cybersecurity solutions for your needs. No matter your security expertise, this guide empowers you to take control and safeguard your business. ➡️ Download your free copy today! [https://hubs.ly/Q02n4v0v0] #cybersecurity #businessprotection
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Is Your Photocopier Holding Your Business Back? A slow, unreliable copier can be a major productivity drain. Here are 5 signs it's time for an upgrade: 1️⃣ Slow printing speeds 2️⃣ Frequent paper jams 3️⃣ Costly repairs 4️⃣ Outdated features 5️⃣ Poor print quality A newer copier can offer: - Faster printing - Improved paper handling - Reduced costs - Enhanced security - Professional-looking prints Ready to boost your team's efficiency? Check out our blog to learn more about the benefits of upgrading your office copier: [https://hubs.ly/Q02n4rgv0] #OfficeEffiency #OfficeTech
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At OT Group, we're incredibly grateful for the partnerships we've built with fantastic businesses like yours. Your success stories inspire us, and the testimonials are a testament to the impact of our technology solutions. ➡️ Head over to our website to see what our clients have to say about their experiences with OT Group! [https://hubs.ly/Q02n4rz70] P.S. We'd love to hear from you too! Share your OT Group experience in the comments below. #OfficeTech #TechnologySpecialists
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Unleash Your Team's Potential: How Smart Office Tech Boosts Productivity In today's fast-paced world, maximizing productivity is crucial. Smart office technology can be your secret weapon! This blog explores how smart tech can: - Streamline workflows with automation, freeing up time for strategic tasks. - Empower remote work with collaboration tools and secure access, fostering a flexible and productive workforce. - Enhance communication through instant messaging and video conferencing, leading to faster decision-making. - Improve data management with real-time systems for better decision-making and reduced manual tasks. - Revolutionize training with AR for interactive experiences and increased effectiveness. Ready to unlock the power of smart technology? Read more in our blog and learn how OT Group can help you create a smarter, more productive workplace: [https://hubs.ly/Q02n4qLN0] #SmartTech #OfficeEffiency
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Protecting Your Business from Hidden Risks: Securing Your Office Copy Machine ⚠️ Did you know your office copy machine could be a security vulnerability? While these multifunctional devices are essential for many businesses, they can also be entry points for cybercriminals. Here at OT Group, we're committed to keeping your business safe. That's why we've created a comprehensive blog on how to secure your office copy machine. In this blog, we dive into: - Secure printing - User access control - Hard drive encryption - Regular software update - Strong network security Plus, learn how to choose the right copy machine for your needs, considering factors like: ✅ Volume and speed ✅ Security features ✅ Integration capabilities ✅ Budget Check our our blog today and protect your business from hidden security risks! [https://hubs.ly/Q02n4wNm0] #officesecurity #cybersecurity
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