Coveo

We're thrilled to announce that we won an AI Breakthrough Award: AI Search Innovation! 🏆 The AI Breakthrough Awards program is the premier awards and recognition platform founded to recognize artificial intelligence related technology innovators, leaders and visionaries from around the world. "We are honored to receive this award from AI Breakthrough. We remain dedicated to partnering with our clients to help them achieve an AI-experience advantage, maximizing AI to its fullest potential, delivering business value at every customer and employee touchpoint", said Richard Tessier, Co-Founder and SVP of Product at Coveo. Congratulations to everyone involved! 👏 ⏩ Read the full press release: https://lnkd.in/ewjUCUTH #CoveoAI #GenAI #award

At Coveo, we believe in creating an outstanding workplace where our employees can thrive and succeed. We're passionate about fostering a culture of respect, growth, and collaboration. The Stevie® Awards for Great Employers is a golden opportunity for our team to be recognized for the amazing workplace and culture we have built! We'd love to have your support by casting a vote for us here: https://bit.ly/3VR8mfc P.S. You can vote every 24 hours until July 25. --- Chez Coveo, nous croyons en la création d'un milieu de travail exceptionnel où nos employés peuvent s'épanouir et réussir. Nous sommes passionnés par la promotion d'une culture de respect, de croissance et de collaboration. Les Stevie® Awards for Great Employers sont une occasion en or pour notre équipe d'être reconnue pour l'incroyable lieu de travail et la culture que nous avons bâtis ! Nous serions ravis de pouvoir compter sur votre soutien en votant pour nous ici : https://bit.ly/3VR8mfc P.S. Vous pouvez voter toutes les 24 heures jusqu'au 25 juillet. #CoveoAI #greatemployer #employerofchoice #employerbranding #voteforcoveo

Check out our new SAP Business AI video and see how we're providing powerful customer experiences like never before with SAP Commerce Cloud! Take a minute to learn what it takes to gain a trusted AI-experience advantage: https://bit.ly/3L4cHXA #CoveoAI #GenAI #SAPCommerceCloud #SAPPartner

Hear from Patrick Martin, Coveo's EVP of Customer Experience, as he delves into crafting a seamless customer journey. Citing a PwC study, he underscores the high costs of subpar experiences and the necessity of adapting to evolving customer demands. He also delves into the integration of AI in customer service, working alongside human agents to provide guided resolutions and enhance future channel efficiencies. Watch the full video: https://bit.ly/45KsBQr #CoveoAI #GenAI #customerexperience #customerjourney

🚨New Customer Go-Live Alert🚨 We're thrilled to be working with Conforama Switzerland on their ecommerce transformation! Established in Switzerland for over forty-five years, Conforama is a key player in home equipment 🇨🇭 They recently integrated Coveo's AI-powered search tool into their e-commerce website, which will help them with: • Semantic search: quickly locate furniture, decorations, or household appliances. • Personalized recommendations: preferences and buying behavior-based suggestions. • Unified personalization: True 1:1 personalized and consistent experiences every time for every single visitor. Additionally by using Coveo, they are able to improve their customer service, boost satisfaction, and boost conversions. Welcome aboard, Conforama! #CoveoAI #GenAI #newcustomer #digitaltransformation #ecommerce

🌟 Turn Learning into a Positive Daily Experience! 🌟 We're looking for a passionate Instructional Designer to create engaging training materials in our dynamic SaaS environment in order to empower our employees, customers, and partners to fully leverage our powerful solution. In this role, you'll master Coveo’s platform, create diverse content, collaborate with SMEs, analyze data to enhance materials, and develop courses in our LMS. If you thrive in a dynamic SaaS environment and have a passion for creating engaging and effective training materials, this role is for you. Be part of our innovative team and make learning a daily positive experience! Apply now! > https://bit.ly/3VD7NWk ___________________________________________________________ 🌟 Transforme l'apprentissage en une expérience positive quotidienne ! 🌟 Nous recherchons un. e concepteur. rice pédagogique. e passionné. e pour créer des supports de formation engageants dans notre environnement SaaS dynamique afin d'aider nos employé.e.s, clients et partenaires à optimiser l'utilisation de notre solution de pointe. Dans le cadre de ce rôle, tu maîtriseras la plateforme Coveo, créeras du contenu innovant, collaboreras avec des expert.e.s, analyseras des données pour améliorer les supports et développeras des cours dans notre LMS. Si tu as une passion pour la création de supports de formation engageants et efficaces, il s'agit peut-être de ton prochain défi ! Rejoins notre équipe innovante et fais de l'apprentissage une expérience positive au quotidien ! Postule dès maintenant ! > https://bit.ly/3XF19lg

🌟 Découvrez les coulisses de notre équipe marketing avec notre partenaire en acquisition de talents senior, Cynthia Petruzzi 🌟 Dans le cadre de notre série de capsules SaaSpasse, Cynthia vous parle de la dynamique au sein de l'équipe, de notre environnement de travail collaboratif et des types de profils créatifs et innovants que nous recherchons activement! Si tu es passionné. e par le marketing et que tu recherches une opportunité excitante de rejoindre une équipe dynamique et avant-gardiste, cette capsule est faite pour toi! 🔗 Regardez la vidéo ici : https://lnkd.in/eTEa9eaj

📣 Hot off the Press 📣 We're excited to announce the release of our fourth annual Coveo EX Industry Report! 🚀 The research examines the entire digital employee experience journey, exploring the effect of information flow on work quality and ultimately customer experience "In this study, we found that employees are excited about the role GenAI can play in empowering employees with a knowledge tool to gather relevant information quickly. But GenAI is not a bolt-on — enterprises need to consider the full infrastructure needed to deliver accurate and trustworthy answers," said Patrick Martin, EVP of Global Customer Experience and GM of Knowledge and Service at Coveo. 🗞 Read the full press release: https://lnkd.in/dVPSaVnW ⏩ Download the report: https://lnkd.in/dZbwVZ2D #CoveoAI #GenAI #EX #intranet #employeeexperience #digitalexperiences

🔒 Important Security Information 🔒 We've recently become aware of attempts to impersonate Coveo’s employees on social media such as LinkedIn, Facebook and Whatsapp, as an attempt to defraud prospective employees. If you suspect any fraudulent activity, please report it immediately to security@coveo.com Thank you.

🏆🎉 We are thrilled and honored to be named in the Top 20 of North America's Top Inspiring Workplaces 2024 with a best in class recognition for Employee voice! https://bit.ly/4bYlgPv This prestigious recognition highlights our unwavering commitment to six central pillars: Culture and Purpose, Leadership, Wellbeing, Inclusion, Employee Voice, and Employee Experience. Our people-first culture is the cornerstone of our success, driving us to new innovative heights. If you're passionate about making a difference and want to join a dynamic team, explore our careers website to find your next inspiring opportunity > https://cvo.ai/3KDwEUU __________________________________ 🏆🎉 Nous sommes honorés d'être reconnus parmi le Top 20 des milieux de travail les plus inspirants d'Amérique du Nord en 2024 avec une reconnaissance distinguée pour la voix de nos employé.e.s! https://bit.ly/4bYlgPv Cette prestigieuse distinction met en lumière notre engagement inébranlable envers six piliers centraux : notre culture et raison d'être, le leadership, le bien-être, l'inclusion, la voix et l'expérience de nos employé.e.s. Notre culture centrée sur les personnes est la pierre angulaire de notre succès, nous propulsant vers de nouveaux sommets d'innovation. Tu cherches une opportunité de mettre à l'oeuvre ta passion dans le cadre de projets stimulants afin d'avoir un impact? Rendez-vous sur notre site carrières pour consulter nos opportunités inspirantes > https://cvo.ai/3KJWq9S