Of the many forms advertising takes in the modern ecommerce landscape, few are as personable, credible, and cost-effective as testimonial advertising. Testimonial advertising involves leveraging existing customers' testimonies or experiences with a product or service to market to new customers. The goal? Convincing shoppers of a product's effectiveness or quality by showcasing the positive experiences or opinions other customers have shared. Read more in our latest blog: https://hubs.la/Q02DKsBb0 #Marketing #Testimonials #Ecommerce #Shopify
Okendo
Software Development
Sydney, New South Wales 7,170 followers
The customer marketing platform that builds connections between consumers and the brands they love.
About us
We believe happy customers make the best marketers. That’s why we built Okendo - the customer marketing platform that creates stronger connections between consumers and the brands they love. Using Okendo, Shopify merchants can grow faster and more efficiently by cultivating brand advocacy and maximizing lifetime value. Our connected suite of products for reviews, referrals, quizzes, loyalty and surveys, is trusted by 10,000+ Shopify brands to turn customers into revenue-driving superfans, including SKIMS, Liquid Death and Oh Polly.
- Website
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http://www.okendo.io
External link for Okendo
- Industry
- Software Development
- Company size
- 51-200 employees
- Headquarters
- Sydney, New South Wales
- Type
- Privately Held
- Founded
- 2016
- Specialties
- Ecommerce, Customer Marketing, Reviews, Referrals, Quizzes, Surveys, Loyalty, Tech Consolidation, Customer Experience, Customer Acquisition, and Customer Retention
Products
Okendo
Reputation Management Software
We believe happy customers make the best marketers. That’s why we built Okendo - the customer marketing platform that creates stronger connections between consumers and the brands they love. Using Okendo, Shopify brands can grow faster and more efficiently by cultivating brand advocacy and maximizing customer lifetime value. Our connected suite of products for Reviews, Referrals, Quizzes, Loyalty, and Surveys, is trusted by 10,000+ Shopify brands to turn customers into revenue-driving Superfans, including SKIMS, Liquid Death, and Oh Polly.
Locations
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Primary
333 George St
Level 5
Sydney, New South Wales 2000, AU
Employees at Okendo
Updates
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What does ecommerce success look like in 2024? In recent conversations with Alex North, Account Executive at Okendo, leaders in ecommerce shared insights on driving long-term success. Madeleine B., Director & Co-Founder at Luna Bronze, and Rhiannon Davies, Strategic Growth Manager from MindArc, revealed strategies for boosting loyalty programs. In a separate chat, Tiana Taylor, Ecommerce Manager from Biologi, and Aaron Langer, Chief Executive Officer at Arms Of Eve, discussed top practices and tools for enhancing revenue through customer marketing. Check out the highlights from both conversations! https://lnkd.in/gx38QKah #EcommerceLeaders #SuccessStrategies #CustomerMarketing #LoyaltyPrograms
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How do brands differentiate themselves today? The key lies in fostering deep-rooted customer loyalty. As brands focus on both customer acquisition and retention, understanding the elements contributing to loyalty becomes crucial. Check out our blog to learn how to build customer loyalty: https://lnkd.in/gwYVmtVf #CustomerLoyalty #BrandAdvocacy #BusinessGrowth #CustomerExperience
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A big thank you to all who joined us for our second Okendo Customer Workshop in NYC last week! Our attendees were able to get an inside look into Okendo Loyalty from our team, and early adopters from Dixxon shared their insights and successes with Loyalty. Not to mention, attendees had the chance to network with the Okendo team and other brands. A special shoutout to Gabrielle Noakes, Dixxon Flannel Co., Parkfield Commerce, and Richard Emanuel for joining us!
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Good Peeps is now an official Okendo Platinum Partner! Good Peeps specializes in amplifying Consumer Packaged Goods (CPG) companies' digital presence and optimizing marketing strategies, facilitating both in-store and online growth for their businesses. "At Good Peeps, we believe in partnerships that elevate the customer experience to new heights. That's why we choose Okendo for our clients – their unparalleled customer service team consistently goes above and beyond, ensuring that our clients receive the support and attention they deserve." Check out Good Peeps to learn more about this impressive marketing and media agency!
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D.LUXURY BRANDS is now an official Okendo Platinum Partner! D. Luxury is a team comprised of CEOs, CMOs, founders, and the best digital marketers, specializing in unlocking businesses' full potential beyond mere sales growth. Their mission is to help entrepreneurs grow and scale their businesses. “Okendo's review and customer feedback system enhances our methodology of combining advanced data insights, thought-leading strategy, and exceptional execution. By integrating Okendo's products, we provide our clients with unparalleled insights into customer experiences, allowing us to refine strategies and drive growth. This collaboration enables us to extend our client's in-house teams seamlessly. Together with Okendo, we’re elevating brands to new heights of success." Check out D. Luxury to learn more about this impressive agency!
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We’re thrilled to announce the addition of our new Gold Partners: DataSauce and Brand.co. We continue to be amazed by all of the impressive work our partners do for brands across the Shopify and Shopify Plus ecommerce space using the Okendo customer marketing platform. To learn more about our Agency Partner Program, visit https://lnkd.in/gjK8GiMc
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Discover the importance of investing in customer loyalty and how customer marketing helps foster loyalty to drive revenue in our latest blog. https://hubs.la/Q02CTVDz0
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When integrating a loyalty program into your customer marketing strategy, remember this: simply assembling one without careful design won’t suffice. To ensure success, personalize your program for your distinct customer base to foster deeper connections with your Superfans, your most engaged customer base. Here are five effective strategies for crafting a loyalty program that nurtures stronger customer relationships with your Superfans: https://hubs.la/Q02CJp-90 #loyaltyprograms #customerengagement #brandloyalty
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Showcase attributes in your reviews display to help shoppers make purchasing decisions based on customers who are just like them. See how ILIA Beauty displays customer attributes such as skin type, skin tone, undertone, and age range.