It is fascinating to observe the divergence that is revealing itself within retail. One path beckons buyers of inexpensive, functional online-goods, with its consistent, reliable and predictive offerings. The other lures hedonistic experience-seekers, who flock to decadent luxury stores, often with no specific purchase in-mind, but rather with excited anticipation for the unknown. What makes this evolving pattern more interesting still is that it portrays the duality of human nature, delineating more clearly between our “needs” and our “wants.” These are the two contrasting roles of retail today. #retail #tenantrepresentation #exisglobal #franklinshanks #sydney #australianretail Exis Global Jaymie Rowland Mike Franklin Kyle Hutchin, SIOR David Burton Kate Arthur Jordan Kennedy Nathan Wang Julie Ma Nick Maric Ross Chaplin MAICD LREA Patrick Mainsbridge Mietta Jones Ed White
2024 has been a tough year for most forms of retail - from online to omni-channel, from entry-level to luxury. But in the toughest trading conditions I've seen in nearly 30 years, it's good to remember that everything is cyclical, and merchants have succeeded for millennia by going back to basics. Retail can so easily become about KPIs, but at it's core, great retail isn't about buying stuff (Temu, we'll leave that to you): It's about human interaction, entertainment and creating joy. #retail #bricksandclicks #australianretail #retailpropertystrategy Franklin Shanks Mike Franklin Kyle Hutchin, SIOR Kate Arthur Ross Chaplin MAICD LREA David Burton Jordan Kennedy Julie Ma Patrick Mainsbridge Nathan Wang Mietta Jones Ed White