skip to main content

Help and support

We are committed to helping users make the most of our open data. As part of our service, we provide a range of channels for getting the necessary help and support.

24/7 Knowledge Base

The Knowledge Base provides documentation and answers to frequently asked questions.

Forum

Become part of the community, work together and support each other.

Contact us

Can't find the answer you're looking for? Get in touch!

Login to the ECMWF Support Portal

 

Mailing lists

CAMS uses email mailing lists to inform users about changes to its forecast services, such as system upgrades and potential changes to the timing of the product availability. 

Quality Assurance

We continually check the accuracy of our products against independent observations in quarterly reports.

Documentation

We provide documentation on our data products describing the underlying production systems. 

Training

CAMS provides training to its users through workshops and on-line resources.