Director of Communications
Reporting directly to the Executive Director and working very closely with the artsPlace senior management team, the Director of Communications is responsible for strategic communications planning and management for all artsPlace activities and strategic initiatives, as well as development and management oversight of all traditional and digital/social marketing initiatives, public relations, and brand identity.
This is a full time senior-level permanent position offering salary commensurate with experience and a full benefits package.
Responsibilities:
- Communications strategy and campaign development and management
- Traditional and digital marketing strategy development, and implementation oversight
- Social media strategy development, and implementation oversight
- Public Relations management
- Internal communications management (Staff & Board)
- In conjunction with the artsPlace IDEA Committee, and Programs Team, developing and managing direct marketing program to underserved communities, including the use of community ambassadors
- Managing and maintaining a strong brand identity through meaningful storytelling, creative content, and an authentic brand voice
- In partnership with the Director of Fund Development and Strategic Initiatives, strategic Fund Development/Event messaging and communications materials development
- In partnership with the Director of Fund Development and Strategic Initiatives, strategic Initiatives messaging and communications materials development (artsPlace expansion project + Inclusivity, Diversity, Equity and Accessibility initiatives)
- Annual Report writing and management
- Strategic Plan public-facing communications planning, messaging, and material development
- Imagining and writing communications materials across multiple digital and traditional platforms
- Oversight of the development of the artsPlace website and other social platforms
- In conjunction with other artsPlace staff, development and dissemination of crisis/emergency communications across multiple platforms
- Supporting the development of ongoing systematic feedback mechanisms for artsPlace programming and community-focused strategic consultation
- Ongoing analysis and evaluation of the effectiveness of all communications initiatives
- Other duties as assigned
Qualifications:
The qualifications listed below match what we are ideally seeking in a candidate, but we will consider applications from any interested person who has a strong passion for the arts and creativity and their intrinsic benefits to a dynamic community. We want to hear from you regardless of whether or not you fit the job description precisely. Being the right fit may not mean having the most experience or being the person with the closest match to the listed qualifications.
The ideal candidate will possess:
- A passion for the arts and creativity and an appreciation of multiple art forms
- A strong engagement with artsPlace, the Bow Valley community, and mountain culture
- An outgoing personality, creative flare, and a willingness to take initiative
- Training in or experience working in the arts or non-profit sector
- A minimum of five years working in a position of responsibility in communications, marketing, or a related field
- Extremely Strong oral and written communications skills with a focus on effective storytelling
- A strong understanding of marketing principles
- Experience managing a small team, and individuals from diverse backgrounds
- Experience development internal communications systems and external feedback mechanisms
- Strategic campaign development and management experience
- Excellent interpersonal and organization skills, superior attention to detail, the ability to multi-task, work under pressure and complete tasks in an efficient and timely manner
- Familiarity with, and the ability to use multiple contemporary communications tools, the Microsoft Office and/or Google Suite, CRM & CMS platforms, databases and registration/ticketing systems, social media tools, email marketing platforms etc.
- The ability to work both independently and as an important member of a small, committed team
- Familiarity with fundraising principles, creating a case for support, and understanding of what makes for an effective campaign
To Apply:
Please forward a a cover letter telling your story and selling us on why you would be a good fit for this position, a resume, and salary expectations, no later than Thursday, June 27, 2024 to [email protected] referencing Director of Communications in the subject line or drop off in person at artsPlace, 950 8th Ave, Canmore. We thank all those who apply, but only those selected for an interview will be contacted.
Programs, Operations, and Communications Coordinator
Reporting directly to the Executive Director and working very closely with the Director of Communications, and the Programs team, the Programs, Operations, and Communications Coordinator is responsible for supporting the overall effective operations of artsPlace including administrative and other support to the Board of Directors, Programs and Communications teams.
This is a full-time entry to mid-level permanent position offering a salary of $48,000 + benefits package. Note: workdays are Sunday to Thursday 9 am to 5 pm.
Responsibilities:
Operations
- Rentals Coordination and care
- Database/sales system administration, troubleshooting, and development
- Board and Board Committee administrative support
- Customer Service as first point of contact at Front desk, on phones, and general email inquiries; welcoming program participants and visitors, communicating program information and building protocols
- Program & Event sales and servicing
- Program participant communication – email & phone
- General office management including office equipment, office supplies, facility care
- Cash reconciliations and bank deposits
Programs
- Instructor contracting and payment reconciliations
- Private program coordination (school groups, birthday parties, corporate & wedding groups etc.)
- Programs and audio-visual set-up
- Canmore Festival of Art & Creativity logistics support
- Gallery and Program materials ordering support
Communications
- Social media content creation, posting and monitoring
- Programs, performances and subscriptions (multiple performances) building in ticketing system (Patron Manager) and on website
- Targeted/direct communications coordination and/or support
- Other communications/marketing support tasks matching skillset and as needed
Other duties as assigned
Qualifications:
The qualifications listed below match what we are ideally seeking in a candidate, but we will consider applications from any interested person who has a strong passion for the arts and creativity and their intrinsic benefits to a dynamic community. If you are a highly organized and efficient worker with strong problem-solving skills, are comfortable with technology, and working for a dynamic, inclusive and creative arts centre inspires you, then we want to hear from you regardless of whether or not you fit the job description precisely. Being the right fit may not mean having the most experience or being the person with the closest match to the listed qualifications.
The ideal candidate will possess:
- A post secondary education
- Passion for the arts and creativity and an appreciation of multiple art forms
- A strong engagement with the Bow Valley community and mountain culture
- Administrative experience working in a fast-paced environment
- A willingness and confidence to take ownership of tasks and initiative
- Excellent interpersonal and organization skills, superior attention to detail, the ability to multi-task, work under pressure and complete tasks in an efficient and timely manner
- Familiarity with, and the ability to use multiple contemporary communications tools, the Microsoft Office Suite, Square POS, content management systems (website backend), databases and registration/ticketing systems, social media and email marketing tools (Facebook, Youtube, Instagram, Tik Tok, Mailchimp etc.) and a general comfort level learning, mastering and troubleshooting new software programs in a timely fashion
- Customer service experience
- Natural inquisitiveness, strong research skills, and superior problem-solving abilities
- An outgoing personality, creative flare, and a willingness to take initiative
- Superior written and oral communications skills
- The ability to work both independently with limited supervision and as an important member of a small, committed team
- Basic design and layout skills, and Audiovisual experience are a bonus
To Apply:
Please forward a resume and a cover letter outlining your interest in the arts, attachment to the Bow Valley, and why your skills and experience are a good fit for this position, no later than Monday, June 10, 2024 to [email protected] referencing Programs, Operations and Communications Coordinator in the subject line, or drop off in person at artsPlace, 950 8th Ave, Canmore. We thank all those who apply, but only those selected for an interview will be contacted.
Evening Operations Coordinator
Reporting directly to the Executive Director and working very closely with other senior management team members, the Evening Operations Coordinator is responsible for overseeing the artsPlace facility on weekday evenings and providing administrative, programming, and technical support to facilitate the smooth and efficient operations of artsPlace.
This is a full-time evening (Monday to Friday, 2 – 10 pm) entry to mid-level permanent position offering a salary of $48,000 + benefits package.
Responsibilities:
Customer Service
- Customer Service as first point of contact at Front desk, on phones, and general email inquiries; welcoming program participants and visitors, communicating program information and building protocols
- Program & Event sales and servicing
- Program participant communication – email & phone
Administration & Facility Support
- Concession sales and operations management (ordering, pricing, display, promotion etc.)
- Daily Cash reconciliations o Inventory taking
- Post concert artist fee reconciliation and payment
- Program entry and maintenance in online Registration/Ticketing system (Patron Manager)
- Square Point of Sale systems administration
- Facility rentals and private programming administrative
Program and Event Support
- Screening films
- Performance, AV, studio and program set-up
- Supporting special programs and events
- Program support based on skill set and as needed
- Evening instructor support
- Programs Materials storage coordination and ordering
- Gallery set-up & support, and coordination of exhibition openings
- Green Room Set-up
Part-time Staffing Coordination
- Part-time staff scheduling and training
- Internal part-time staff ongoing communications and systems development
- In conjunction with Volunteer Coordinator, weekday event volunteer care and training
Communications & Fundraising Support
- Website maintenance and updating
- Database maintenance and list updating
- Movie pre-show creation & coordination
- Social Media content creation (Photography and Video storytelling)
- Email newsletters
- Creation of tax receipts
- Fundraising administrative support as needed
- Fundraising special event and campaign support
Other duties as assigned
Qualifications:
The qualifications listed below match what we are ideally seeking in a candidate, but we will consider applications from any interested person who has a strong passion for the arts and creativity and their intrinsic benefits to a dynamic community. If you are a highly organized and efficient worker with strong problem-solving skills, are comfortable with technology, and working for a dynamic, inclusive and creative arts centre inspires you, then we want to hear from you regardless of whether or not you fit the job description precisely. Being the right fit may not mean having the most experience or being the person with the closest match to the listed qualifications.
The ideal candidate will possess:
- A passion for the arts and creativity and an appreciation of multiple art forms
- Training in or experience working in the arts or non-profit sector
- A strong engagement with the Bow Valley community and mountain culture
- Strong administrative skills
- Administration and customer service experience working in a fast-paced environment
- Excellent interpersonal and organization skills, superior attention to detail, the ability to multi-task, work under pressure and complete tasks in an efficient and timely manner
- Familiarity with, and the ability to use multiple contemporary communications tools, the Microsoft Office Suite, Square POS, content management systems (website backend), databases and registration/ticketing systems, social media and email marketing tools (Facebook, Youtube, Instagram, Tik Tok, Mailchimp etc.) and a general comfort level learning, mastering and troubleshooting new software programs in a timely fashion
- Comfort operating audio-visual, sound, and theatre lighting equipment and/or the ability to absorb technical information confidently and quickly
- Superior problem-solving abilities
- Strong oral and written communications skills
- An outgoing personality, creative flare, and a willingness to take initiative
- The ability to work both independently with limited supervision and as an important member of a small, committed team
- AGLC ProServe certification (completion required before starting)
To Apply:
Please forward a resume and a cover letter outlining your interest in the arts, attachment to the Bow Valley, and why your skills and experience are a good fit for this position, no later than Sunday, July 14, 2024 to [email protected] referencing Evening Operations Coordinator in the subject line, or drop off in person at artsPlace, 950 8th Ave, Canmore. We thank all those who apply, but only those selected for an interview will be contacted.
