Novotel Cairns Oasis Resort 4.5 stars

Customer review rating (ALL Rating) 4.5/5 3,079 reviews

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Novotel Cairns Oasis Resort - Image 1
Novotel Cairns Oasis Resort - Image 2
Novotel Cairns Oasis Resort - Image 3
Novotel Cairns Oasis Resort - Image 4
122 Lake Street, 4870 CAIRNS, Australia

Description

Hotel extras

  • Cairns' only swim up pool bar

  • Relaxed contemporary dining at Moku

  • Free, high-speed WiFi throughout the hotel

  • 55" LCD TVs with Chromecast in all guest rooms

  • Modern conference and event spaces with natural light

Our accommodation(s)

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Hotel location

Novotel Cairns Oasis Resort

122 Lake Street
4870 CAIRNS
Australia

GPS:-16.918613, 145.772766

Telephone
Fax +61 7 4080 1847

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

MOKU BAR + GRILL

Moku allows your soul to an endless summer that echos the vibrancy & culture of island life, a far cry from traditional yet familiar enough to be a favourite, the food is vibrant and full of texture, the drinks are sassy and the vibe is just right.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,079 reviews

TripAdvisor Rating  4.5/5  464 reviews

Certificate of excellence 2024

We loved our time at Novotel Cairns Oasis.

TripAdvisor rating 5.0/5

ladybeetles TripAdvisor review

We loved out stay at Cairns Novotel. The staff were friendly and helpful. The room was neat and clean. A highlight was the pool. Our kids loved it. The beach section is such a great feature. If I can flaw a couple of things which aren’t hugely major they would be the birds on the outdoor area. We ordered food which was delivered to our table which we weren’t at at the time, the pigeons got to it before we did and made a lovely mess as they devoured our food. Thankfully it was replaced for us. My other issue is the fragrance in the main foyer area. It’s quite powerful and I could even small it outside. The location is great. I wish we’d discovered the back gate entrance sooner as it made getting to the esplanade a little quicker. The buffer breakfast was great, catering to kids and adults. I liked the different options available for now eggs were cooked. My kids loved the pancake station. Overall a really great stay. If we’re ever able to we will be back.

Good location, staff were fantastic

Customer review rating 4.0/5

Kacie Families - Confirmed reviews ALL

Some suggestions are that you need to get new outdoor lounge chairs as the current ones you have are extremely uncomfortable to sit on and even to lay on them, please replace and get more of them as you don’t have enough Overall we had a great experience

Dear Kacie, Thank you for taking the time to review our hotel. While it is wonderful to read that you were well looked after by our fantastic staff, I am sorry to read that you experienced issues with our sun lounges! Please rest assured that your comments will be shared with the relevant departments to ensure we prevent future occurrence. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rebecca Stewart Assistant Manager H0…

Would come back

Customer review rating 5.0/5

Rachel Couples - Confirmed reviews ALL

Great staff, nice facilities, clean and comfortable. Would definitely stay here again.

Dear Rachel, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and we look forward to seeing you for your next visit! Sincerely, Rebecca Stewart Assistant Manager H0…

Great location

Customer review rating 4.5/5

Tracy Families - Confirmed reviews ALL

Had a great family holiday at Novotel Cairns. The pool area is great and we had lovely rooms overlooking the pool. We had interconnected rooms which made life easier for us. Staff were welcoming and would stay again.

Dear Tracy, Thank you for the great review of our hotel! It is wonderful to read that your family enjoyed the convenience of interconnecting rooms, and that the staff were welcoming. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rebecca Stewart Assistant Manager H0…

Great location

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Great staff, good food and spacious rooms

Dear Mr & Mrs S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rebecca Stewart Assistant Manager H0…

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Other web-users rate our hotel

  • 943 reviews 9.5/10 Location
  • 1,488 reviews 7/10 Room
  • 1,842 reviews 8.9/10 Service
  • 20 reviews 7.6/10 WiFi
  • 920 reviews 8.9/10 Pool
  • 655 reviews 7.1/10 Cleanliness
  • 654 reviews 7.3/10 Food
  • 542 reviews 5.6/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.