Pullman Cairns International 5 stars

Customer review rating (ALL Rating) 4.5/5 3,170 reviews

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Description

Hotel extras

  • Fantastic CBD location is close to all city amenities.

  • Grand Ballroom, the largest pillar-less ballroom in Cairns, can accommodate a range of events.

  • Safe and secure self parking.

  • Award-winning Day Spa; Vie Spa, and Tropical Pools.

Our accommodation(s)

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Hotel location

Pullman Cairns International

17 Abbott Street
4870 CAIRNS
Australia

GPS:-16.924157, 145.779124

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Coco's Kitchen + Bar

Nestled within Pullman Cairns International, Coco's Kitchen & Bar embodies a culinary ethos centred on pure, unadulterated flavours paired with an unwavering commitment to authenticity.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,170 reviews

TripAdvisor Rating  4.0/5  2,975 reviews

Certificate of excellence 2024

Great location, good room with comfortable beds and great shower.

Customer review rating 4.5/5

Alison Families - Confirmed reviews ALL

Appreciated having the room made up and refreshed each day. Great breakfast.

Dear Alison, Thank you for your recent stay with us and for sharing your valuable feedback. We are delighted that you found our location convenient and enjoyed the comfort of our rooms, including the beds and shower. It's wonderful to hear that you appreciated our daily housekeeping service and enjoyed our breakfast offerings. However, we sincerely apologise for any inconvenience caused regarding the delayed room readiness notification. Please know that we have taken note of your feedback and will address this with our team to ensure better communication moving forward. We would love the opportunity to welcome you again and provide you with an even more seamless experience. Sincerely, CK - Operations Manager

Lovely room in the Deluxe Ocean

Customer review rating 4.0/5

Nicola B. Families - Confirmed reviews ALL

We enjoyed 3 nights for my husbands birthday , hotel and staff were lovely , restaurant needs an upgrade and so does the pool

Dear Nicola, Thank you for choosing to celebrate your husband's birthday with us and for sharing your feedback. We are delighted to hear that you enjoyed the lovely room in our Deluxe Ocean view. Your comments regarding the restaurant and pool are duly noted. We appreciate your feedback as it helps us prioritise areas for improvement. Rest assured, we are continuously working towards enhancing our facilities to provide a better experience for our valued guests like you. We hope to have the pleasure of welcoming you back for another memorable stay in the future. Warm regards, CK - Operations Manager

Favourite

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Attended North Queensland Dancesport Championship

Dear Winsome, Thank you for sharing your favorite moments from your recent stay with us! We are delighted to hear that you attended the North Queensland Dancesport Championship and that our team member, who greets and seats guests for breakfast, made such a positive impression on you. At Pullman Cairns International, we strive to create a welcoming and personalised experience for all our guests, and it's wonderful to hear that our team member's warm hospitality has made your visits memorable over the past three years. We look forward to welcoming you back for many more enjoyable stays. Regards, CK - Operations Manager

Great stay accommodating staff

Customer review rating 5.0/5

Hannah Families - Confirmed reviews ALL

We stayed this weekend as my partner was competing in the marathon. Great location, friendly staff, I asked about the possibility of a late check out due to the marathon which wasn’t available however staff where so lovely in making suggestions and granting pool and gym access post check out so that my partner was able to do some recovery and shower before our long drive home. Lovely atmosphere

Dear Hannah, Thank you for choosing to stay with us during such a special occasion, and for taking the time to share your experience! We are thrilled to hear that you found our location convenient and our staff accommodating. It was our pleasure to assist you and your partner during the marathon weekend. We're glad that despite not being able to extend your check-out time, our team was able to provide alternative arrangements to ensure your comfort and convenience. Your kind words about JT, our assistant manager, are greatly appreciated, and we will be sure to pass on your compliments. We would love to welcome you again for another enjoyable stay. Please don't hesitate to reach out if there's anything more we can do to enhance your future visits. Sincerely, CK - Operations Manager

Well located

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Carpets on my floor quite old and worn

Dear Daniel, Thank you for choosing to stay with us and for sharing your feedback. We are pleased to hear that our location met your needs during your visit. However, we apologise for any disappointment caused by the condition of the carpets on your floor. Please know that we continuously strive to maintain our facilities to the highest standards and we appreciate your understanding in this matter. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Sincerely, CK - Operations Manager

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Other web-users rate our hotel

  • 900 reviews 9.5/10 Location
  • 1,858 reviews 8/10 Room
  • 1,754 reviews 8.5/10 Service
  • 14 reviews 7.4/10 WiFi
  • 620 reviews 7.8/10 Comfort
  • 605 reviews 7/10 Vibe
  • 572 reviews 7/10 Cleanliness
  • 562 reviews 6.9/10 Amenities

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