Novotel Wavre Brussels East 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.3/5 983 görüş

Novotel Wavre Brussels East - Image 1
Novotel Wavre Brussels East - Image 2
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Açıklama

Otel ekstraları

  • 10 minutes walk from Walibi

  • Family Friendly

  • Great meeting facilities

  • Great selection of Belgian beers at the bar

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Otelin konumu

Novotel Wavre Brussels East

Rue De La Wastinne 45
1301 WAVRE
Belgium

GPS:50.707559, 4.597822

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel

BAR

The bar of the hotel welcomes you 7 days a week to enjoy a selection of delicious cocktails and selected Belgian beers.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.3/5  983 görüş

TripAdvisor Derecesi  3.5/5  400 görüş

Excellent rooms, no evening food.

Tripadvisor puanı 2.0/5

Sarah K TripAdvisor onaylı yorum

Pros: hotel rooms well appointed, and communal areas are spacious and modern. Cons: no evening food available, and were challenged when ordering food for delivery. When we arrived in the morning prior to our day at Walibi Belgium theme park, we asked at the reception desk whether there would be food served in the evening. The staff advised it was likely a buffet would be available. When returning to check in at 6:30pm, the staff told us no food was available. We went to our room, which was clean and well appointed, and returned to the bar area to order drinks and sit outside in the garden area. We then ordered pizza to be delivered. When the pizza arrived, bar staff/reception staff attempted to challenge us and say we had to eat it in our room and not outside. We advised that because there was no food available as previously advised, we wanted to eat our pizza with the drinks we had ordered and paid for. We were then told to take the packaging to our room as they were unable to dispose of it. For a chain hotel which is not at the bottom of the Accor chain, I am appalled there is no evening food availability and staff challenge guests when ordering food in. Despite the great rooms and pleasant communal area, food is a basic amenity that should be available or, at the very least, notified in advance not to be available.

Dear Sarahkh, Thank you for taking the time to share your review. We are pleased to hear that you found the rooms well-appointed and our communal areas spacious and modern, reflecting the care we take in maintaining our facilities for guest comfort. However, we regret to read about your experience. While we offer a range of snacks at the bar, we understand the inconvenience caused when expectations are not met. Additionally, we apologize for any misunderstanding that occurred when you ordered pizza for delivery; our intention is to ensure a pleasant environment for all our guests. Please rest assured, we continually strive to deliver a complete and satisfying experience for our guests. We certainly hope that we can welcome you back again. Best regards, Jean-Christophe Imbert, General Manager

A comfortable hotel with modern rooms and a good breakfast.

Tripadvisor puanı 4.0/5

wildernessexplorer01 Solo travel - TripAdvisor onaylı yorum

The hotel itself is nice and is well furnished with good sized, comfortable rooms. We stayed for one night going down to Bavaria and again on the way home. Check in was easy and the staff were very helpful. The hotel is fresh, modern and ideal for an overnight stop over. There are shops and restaurants a short walk away if needed, as no evening meal/food was available. My room on the way out was comfortable and clean with great in room facilities including a lovely walk in shower and nice comfy beds. Both shower heads were in dire need of descaling and the rainfall shower sprayed every which way but down meaning I couldn’t use it. The air con was an added plus and soon cooled the room down. All 3 rooms I had were the same layout and had the walk in shower with Rituals soaps/shampoo provided. Worryingly, on inspection in the room for my return journey I found a dead adult bed bug on the grey pull out futon chair. I saw this as soon as I lifted the cushion and there was also a dirty tissue inside the cushion case. This suggests cleaning staff had not checked that area very thoroughly as it was easy to spot. The actual bed was clean with no signs of other bugs, but I was not taking the risk and was moved rooms immediately. I always inspect rooms thoroughly in any hotel before bringing my luggage in for this exact reason. The reception were most helpful and moved me to the other side of the hotel straight away, but it did cause me a lot of anxiety and I had a poor nights sleep as a result. No one wants to find that in their room!! The second room provided was clean with no issues identified other than the shower heads needing descaling. The breakfast offered was tasty with a good choice of food items and drinks. Porterage was included in our package but I took my own luggage up and down to the rooms. The rooms had a nice large tv and plenty of channels to choose from. The adjustable floor light was nice to leave on at night for a bit of light in the room. I would recommend the hotel and would be willing to stay there again. Hopefully they will start offering evening meals as this will be a huge plus for weary travellers who don’t want to walk down a main road to get to a restaurant.

Dear Guest, Thank you for taking the time to share your experience with us. We're happy to hear you had a pleasant stay and that we were able to help start your day off on the right foot with the wide selection of fresh and tasty options on our breakfast buffet. Your positive feedback inspires us to continue upholding our high standards of service. Please accept our apologies for the issue in your room. Although we have not noticed this ourselves, we take such matters very seriously and will have a professional company in to check this out as we cannot be too careful. We regret you did not inform us of this while on-site so that we could have taken immediate action. Your comment regarding the menu selection has been duly noted, and we will take this into consideration for the future. We hope to welcome you back. Best wishes, Helleputte Eloïse, Front office Manager

Great 1 night stay.

Tripadvisor puanı 4.0/5

Quest55220749424 TripAdvisor onaylı yorum

Staff were very helpful. Room was spacious, clean and well placed. All our rooms were on the ground floor which was good. We didn't have and evening meal but the breakfast was lovely. Lots to choose from.

Dear Guest, Thank you for taking the time to review your stay. We're thrilled to hear that our staff made a great impression with their helpfulness. It's wonderful that the spaciousness and cleanliness of our rooms contributed positively to your stay. Our team takes pride in offering a diverse breakfast selection, and we're delighted you enjoyed it. We look forward to seeing you in the future. Kind regards, Eloïse Helleputte Front Office Manager

Great stay for Walibi Belgium

Tripadvisor puanı 4.0/5

Hoops87 TripAdvisor onaylı yorum

Fantastic location for Walibi Belgium. It's less than a 20 minute walk to the park. The room was a good standard and I was really impressed by the choice and quality of the breakfast. Would definitely stay here again!

Dear Guest, Many thanks for your review. We're thrilled to hear that our proximity to Walibi Belgium added convenience to your visit, making it a short walk to a day full of fun. It's also wonderful to know that the room met your standards, as we strive to provide comfortable and well-maintained accommodations for our guests. Our breakfast selection is something we take pride in, offering both warm and cold options to start the day right, and we're glad it impressed you. We look forward to welcoming you back. Best regards, Eloïse Helleputte Front Office Manager

Bright and airy surrounding

Tripadvisor puanı 5.0/5

OnAir28184000407 TripAdvisor onaylı yorum

This hotel to me is spot on rooms brilliant breakfast plenty to choose from but not cheap drinks expensive then again the hotel it self is lovely also food is not cheap only stayed one night interio lovely very comfy beds

Dear Guest, Thank you for taking the time to share your experience with us. We are delighted to know that you had a comfortable stay and appreciated our spacious rooms. It’s also great to know we were able to tempt your taste buds with the wide selection on offer on our breakfast buffet. Rest assured, we have noted your comments and will use them when reviewing the products offered at our bar. We hope to welcome you again. Best wishes, Jean-Christophe Imbert, General Manager

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