Novotel Paris Centro Eyfel Kulesi 4 y��ldız

Avis müşterileri puanı (ALL Puanlama) 3.9/5 3.218 görüş

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Novotel Paris Centro Eyfel Kulesi - Image 1
Novotel Paris Centro Eyfel Kulesi - Image 2
Novotel Paris Centro Eyfel Kulesi - Image 3
Novotel Paris Centro Eyfel Kulesi - Image 4
61 quai de Grenelle, 75015 PARIS, Fransa

Açıklama

Otel ekstraları

  • Şehrin tam merkezinde, Eyfel Kulesi'ne 10 dakikalık yürüme mesafesinde

  • Özel, güvenlikli ücretli otopark

  • Isıtmalı kapalı havuz: Ücretsiz erişim, rezervasyon gereklidir; fitness alanı + saunalar

  • Aile odaları, WiFi mevcut

  • 30 toplantı odası, 3.000 m2 esnek alan

Konaklama olanaklarımız

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Otelin konumu

Novotel Paris Centro Eyfel Kulesi

61 quai de Grenelle
75015 PARIS
Fransa

GPS:48.849778, 2.282836

Telefon
Faks +33 1 40 58 24 44

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  3.9/5  3.218 görüş

TripAdvisor Derecesi  3.5/5  6.279 görüş

Below expectations

Tripadvisor puanı 3.0/5

ANIL K TripAdvisor onaylı yorum

Excellent location in the Eiffel tower area. Rooms are terrible. the second bed is a sofa cum bed with absolute discomfort. The toilet and bathroom are separate and very small. There is no wash basin in the toilet and for washing hands one has to use bathroom. This is ridiculous. No water bottles are provided in the room. The standards of service is poor. In the breakfast, there is same menu everyday. We stayed for five nights and felt totally bored with the same menu. There is huge scope for improvement,if management would care. There is no value for money here.

Dear akk1948, Thank you for sharing your feedback regarding your recent stay at Novotel Paris Centre Tour Eiffel. We are pleased to hear that you appreciated our excellent location in the Eiffel Tower area. However, we regret that your experience with the room and services did not meet your expectations. Regarding the second bed being a sofa bed and the design of our bathroom facilities, we apologize for any inconvenience caused. Your comments will be taken into consideration as we continue to improve our guest experience. In our commitment to sustainability and reducing plastic waste, we no longer provide water bottles in the rooms. Instead, we offer complimentary still and sparkling water stations in the lobby for our guests' convenience. We also apologize for the lack of variety in the breakfast menu during your stay. We are always looking to improve and your feedback is invaluable to us. Thank you once again for your comments. We hope to have the opportunity to welcome you back and provide you with an improved experience. Best regards, Marie Bourguignon Guest Relation Manager

Very Good Stay - Terrific View & Location

Tripadvisor puanı 4.0/5

MaharshS TripAdvisor onaylı yorum

Mercure Paris offers a pretty fantastic experience for guests. The hotel is located in a prime spot right next to the Eiffel Tower, providing great views and a convenient location with two metro stations just a 5-7 minute walk away. The room, especially the largest one booked by us, was spacious by European standards and includes separate facilities for the commode and bathing area. The staff is extremely helpful, with a special mention of an Indian / Asian staff member (unfortunately we didn't catch his name) at the reception and he went above and beyond to assist us with transporting our bags in the middle of the night. The breakfast is was good, featuring a wide variety of options. The hotel itself was quite swanky, sky-scraper experience and has a pool, multiple restaurants, and a bar. Overall, highly recommend Mercure Paris for its exceptional location, views, and overall luxurious experience, making it a must-stay destination in Paris.

Dear Mr Maharsh S, What a pleasure to read you! Thank you very much for taking the time to write to us about your stay with us. We are delighted to hear that you enjoyed our location close to the Eiffel Tower. We are particularly pleased to hear that your upgrade to a beautiful spacious room, with a great view, made your stay memorable. It was also great to hear that the breakfast was to your liking and that you enjoyed the hotel itself. Our teams work hard every day to provide you with the best possible service and we are delighted to hear that this was the case during your stay with us. We will pass on your great feedback to our teams. We look forward to seeing you again, Victor Lejarre - Guest Relation

Gayet güzeldi

Avis müşterileri puanı 4.0/5

Anonim Aileler - ALL için doğrulanmış yorumlar

Otel temiz personel kibar Tuvalette el yıkama yeri yoktu. Yataklar kanepelern açılmış sekliydi. Bu ikisi duzelmeli

Merhaba Korkut, Otelimizde konaklamanız ve geri bildiriminiz için teşekkür ederiz. Otelimizin temizliği ve personelimizin kibarlığından memnun kalmanıza sevindik. Ancak, tuvalette el yıkama yeri ve yatak düzeniyle ilgili yaşadığınız sorunlar için üzgünüz. Bu konular üzerinde çalışarak daha iyi bir deneyim sunmak için gerekli düzeltmeleri yapacağız. Sizi tekrar aramızda görmekten memnuniyet duyarız. Saygılarımızla, Marie Bourguignon Guest Relation Manager Novotel Paris Centre Tour Eiffel 61. Quai de Grenelle 75015 Paris H3… Facebook / Instagram: Novotel Paris Centre Tour Eiffel https://www.accorhotels.com/fr/hotel-3546-novotel-paris-centre-tour-eiffel/index.shtml

Extremely rude staff - Ahcene

Tripadvisor puanı 1.0/5

YH K TripAdvisor onaylı yorum

We arrived at the hotel earlier than the check-in time. When this happens in the US, they usually give us early check-in (of course, sometimes they don't, so we knew they could refuse too), so we were in line at reception, hoping to ask. Then a guy named Ahcene, who looked like a manager or something, walked by and yelled at us very rudely, "Check-in is at 4:00; come back then!!". We kept standing in line anyway to ask the reception staff if we could get an early check-in because we were unsure who Ahcene was. Then Ahcene went off to do something else and came back out and yelled again, "I said 4:00!!! Come back at 4:00!!!". I was confused as to whether I was there as a customer or a prisoner of this hotel. It was very insulting. It was a level of verbal abuse that no human being should ever do to another human being in modern society. There were four of us traveling together; we were lawyers and other high-profile professionals, and we had never experienced such disrespect in our lives, at least in the past ten years. If Ahcene is indeed the manager, I think this person should be fired from the hotel. He had many choices: to ask us politely or just let us ask questions at the reception desk. Can't we have the freedom to ask questions at the reception desk? Or can't he politely ask us if it's too busy now and cannot give us an early check-in? (It was not that busy. There was only one group in front of us in the reception desk line.) It was an extremely unpleasant experience (it was the worst experience in my last ten years and also in the whole European continent).

Service Below expectations

Tripadvisor puanı 2.0/5

Nandan D Aileler - TripAdvisor onaylı yorum

We booked Executive Room with 1 Queen Bed with sofa bed. Room was clean and tidy. Very poor service. No bottled water, No dental kit or shaving kit in the bathroom. There is a so called EasyStore in the lobby area. If you want something pay 50€ deposit and buy what you need. Rooms span 25 floors Breakfast Resturant is much smaller. Expect at least 20 - 25 minutes waiting in a queue to have your breakfast. Housekeeping is average and Staff is very rude if you point out any cleanliness issue.

Dear Nandan D, Thank you for sharing your recent experience with us. We are sorry to hear that your stay did not live up to your expectations in terms of service and amenities. We would like to inform you that we have taken note of your comments regarding essential items such as bottled water, dental and shaving kits. To cater for these needs, we have set up an EasyStore in the hotel lobby, accessible 24 hours a day, 7 days a week, where you can purchase these items for a deposit of €50. As for your comments about the size of the breakfast restaurant and the waiting time, we sincerely regret any inconvenience caused. We also apologise for any negative experiences with our staff and any misunderstandings that may have arisen during your interaction. A courteous and professional service is our priority and we take your feedback very seriously. We appreciate your valuable feedback which helps us to identify areas for improvement. We look forward to welcoming you back and providing you with a more pleasant experience that meets our high standards. Yours sincerely Marie Bourguignon Guest Relation Manager

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Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (KDV ve turizm vergisi dahil) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.