Novotel Swan Valley Vines Resort 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.5/5 158 görüş

Novotel Swan Valley Vines Resort - Image 1
Novotel Swan Valley Vines Resort - Image 2
Novotel Swan Valley Vines Resort - Image 3
Novotel Swan Valley Vines Resort - Image 4

Açıklama

Otel ekstraları

  • Airy contemporary rooms & WIFI available (Not applicable in all Room types)

  • 18-hole golf courses

  • Squash courts, fitness centre, yoga and pilate sessions

  • Lavish breakfast buffet, à la carte dining in Muscat's Restaurant

  • Ideal wedding venues with natural light including outdoor pavilion.

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Otelin konumu

Novotel Swan Valley Vines Resort

Verdelho Drive, Not applicable, Not applicable
6069 THE VINES
Australia

GPS:-31.766073, 116.00593

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Evcil hayvanlara izin verilmez
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.5/5  158 görüş

TripAdvisor Derecesi  3.5/5  1.183 görüş

Poor food service

Tripadvisor puanı 2.0/5

Helen C TripAdvisor onaylı yorum

Our table ordered food and the order I made for my family came only after a 45 minute wait for 2 plates of chips! The other family was finished and onto dessert by the time ours came. Then it was missing the sour cream. I asked where our food was several times only to be met with blank confused looks

Nice and clean hotel on beautiful grounds

Tripadvisor puanı 5.0/5

Ann J Couples - TripAdvisor onaylı yorum

Really enjoyed our stay. After traveling for 4 months through New Zealand and Australia we finished our trip in this lovely hotel. The room was clean and spacious and we loved looking out on the area where the kangaroos chilled. As we visited in the autumn the pool was too cold. Even though the weather was great it was still too cold, for me that would be the only thing I think could be improved, to have a heated pool. The spa bath was a good alternative though.

Great venue

Tripadvisor puanı 4.0/5

I7650ZSsuet TripAdvisor onaylı yorum

The Vines is a lovely resort - the staff are lovely, the food was really good and the singer in the restaurant was superb - it's not cheap, but it was worth the money. The room was nicely laid out, the bathroom spacious and bed comfortable. Our only complaint was the lack of soundproofing between rooms. During the day there were screaming kids running up and down, riding on their bikes in the hallways, throwing chess pieces around in the garden - all disappointing. Most disappointing of all was our last night there - the people on the room next door, were still shouting, laughing and slamming doors at 11pm - they had no consideration for anyone else and I ended up having to go and knock on their door. We were told by the lovely cleaning lady that we should have rang security. Another time, we will. There are cobbled tiles in the corridor and when the cleaning cart went over it the noise is horrendous - the last visit from the cleaning cart last noight was 8.45pm. It wouldn't put us off going again though.

Underwhelming

Tripadvisor puanı 2.0/5

Excursion276884 TripAdvisor onaylı yorum

The room we were given had a view of a wall & a hedge. Not at all inspiring, very disappointing, especially after the view from our room at the Novotel in Barossa valley. Coming all this way, it would be lovely to have a view of the surrounding countryside. The room is large comfortable, clean & bog standard hotel decor.

Worst experience ever

Tripadvisor puanı 1.0/5

xu N Couples - TripAdvisor onaylı yorum

We stayed here for a special occasion - my partner and I, flying in from Melbourne. We work so hard and times are tough so it is not very affordable to take too many holidays. I booked a staff rate being an Accor staff member in Australia at the time The rooms were lovely and well appointed looking over the kangaroos and mini vineyar. The food at the restaurant was outstanding as was the service . We were told to produce our Bienvenue card at checkout for 15% of food and beverage The next day we checked out. The duty manager/ assistant manager rudely refused to offer the 15% staff discount of food because the card was not presented the the restaurant itself. I explained to him that the restaurant said to produce it at checkout. The duty manager said "well you're a staff member right, you should know, no staff card - no discount- fair deal" lol lol lol. I was disgusted and gobsmacked with his reply and attitude, to the extent that the receptionists overheard and their jaw dropped. I didnt take on the matter further because i did not want to ruin our special getaway I was an assistant manager myself and in NO WAY EVER would i speak to a customer like that even if they were a staff member . He said he could put in the discount but i knew he could through Opera lol. What an absolute joke . I ended up telling my whole team back at work and they were also shocked . 😳

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Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 165 görüş 8/10 Konum
  • 457 görüş 7.4/10 Oda
  • 286 görüş 7.1/10 Hizmet
  • 212 görüş 7.5/10 Otel Donanımları
  • 184 görüş 6.7/10 Hijyen
  • 173 görüş 4.6/10 Yemek
  • 97 görüş 7.1/10 Havuz
  • 91 görüş 6/10 Kahvaltı

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