Jack Hughes

ACES Overcomes High Base Effect, Achieves 6.8% SSSG in April 2024 ACES today announced a decent Same-Store Sales Growth (SSSG) of 6.8% YoY for April 2024. This achievement is particularly notable considering the high base of comparison due to the timing of Ramadan in 2023, which fell entirely within April, compared to spanning across both March and April in 2024. Strong Year-to-Date Performance The April SSSG brings ACES' YTD SSSG to 11.4% YoY outperforming the Company 2024 guidance at 7% SSSG Growth. Notably, growth continues to be led by stores outside of Java, with Ex-Java recording the highest SSSG at 8.2% YoY, followed by Java ex Jakarta at 6.9% YoY. Jakarta stores maintained a healthy growth of 4.1% YoY. Looking Ahead: May and Continued Expansion While ACES anticipates a moderate SSSG in May due to historical post-Ramadan trends, the presence of multiple long weekends during the month presents a positive opportunity for sales. The company is well-positioned to capitalize on this with its ongoing electrical lighting fair, running from May 1st to June 11th, 2024.

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🔥 𝐋𝐨𝐲𝐚𝐥𝐭𝐲 𝐏𝐫𝐨𝐠𝐫𝐚𝐦𝐬 𝐏𝐫𝐨𝐩𝐞𝐥 𝐔𝐀𝐄 𝐎𝐧𝐥𝐢𝐧𝐞 𝐒𝐡𝐨𝐩𝐩𝐢𝐧𝐠 𝐭𝐨 $5.5 𝐁𝐢𝐥𝐥𝐢𝐨𝐧 𝐌𝐢𝐝-2024! 75% of shoppers are now part of loyalty programs offered by various online marketplaces and companies. This surge in loyalty program adoption has played a pivotal role in driving online shopping revenues to an impressive $5.5 billion by mid-2024. 📊 𝐊𝐞𝐲 𝐅𝐢𝐧𝐝𝐢𝐧𝐠𝐬: 1. 📈 𝘋𝘰𝘶𝘣𝘭𝘪𝘯𝘨 𝘰𝘧 𝘓𝘰𝘺𝘢𝘭𝘵𝘺 𝘗𝘳𝘰𝘨𝘳𝘢𝘮 𝘈𝘥𝘰𝘱𝘵𝘪𝘰𝘯: In just one year, online loyalty program membership in the UAE has skyrocketed from 20% to 40%. This indicates a growing preference for loyalty-driven shopping experiences. 2. 💸 𝘏𝘪𝘨𝘩-𝘝𝘢𝘭𝘶𝘦 𝘚𝘩𝘰𝘱𝘱𝘦𝘳𝘴' 𝘐𝘮𝘱𝘢𝘤𝘵: A mere 30% of high-value loyalty program members are responsible for contributing about 50% of the online retail revenues, showcasing the powerful influence of loyalty programs on purchase decisions. 3. 🛒 𝘛𝘰𝘱 𝘔𝘰𝘵𝘪𝘷𝘢𝘵𝘰𝘳𝘴: Discounts lead the list of reasons for 55% of loyalty program members to increase their online shopping, followed by the convenience of free delivery (52%), cash back (42%), and early access to sales (35%). 🔍 The study also revealed that the digital ecosystem in the UAE is maturing, with experiential elements such as loyalty programs becoming increasingly crucial for online shoppers. Do you have a loyalty programme? If not and you need support in launching one, get in touch with me or the team. 🚀 #EmerceConsulting #eCommerceTrends #LoyaltyPrograms #eCommerce #CustomerLoyalty

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Thrilled to take the stage at Seamless Dubai 2024 to discuss the power of 𝐏𝐫𝐚𝐜𝐭𝐢𝐜𝐚𝐥 𝐀𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬 𝐨𝐟 𝐆𝐞𝐧𝐞𝐫𝐚𝐭𝐢𝐯𝐞 𝐀𝐈 – Building Personalised Experiences using a Headless CMS.   📅 14th May, 2024 ⏰ 3.30 PM 📍 Ecommerce University, Seamless 2024, World Trade Centre, Dubai   This session is your exclusive workshop on harnessing the potential of AI. Dive deep into: 🚀𝐃𝐞𝐦𝐲𝐬𝐭𝐢𝐟𝐲𝐢𝐧𝐠 𝐆𝐞𝐧𝐞𝐫𝐚𝐭𝐢𝐯𝐞 𝐀𝐈: Learn how it unlocks a world of personalized experiences for your customers. 🚀𝐀𝐜𝐭𝐢𝐨𝐧𝐚𝐛𝐥𝐞 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐞𝐬: Get practical tips and real-world examples to implement a headless CMS with Generative AI. 🚀𝐏𝐞𝐫𝐬𝐨𝐧𝐚𝐥𝐢𝐳𝐚𝐭𝐢𝐨𝐧 𝐏𝐨𝐰𝐞𝐫𝐡𝐨𝐮𝐬𝐞: Discover how to leverage AI to create hyper-personalized content that drives engagement and loyalty. 🚀𝐅𝐮𝐭𝐮𝐫𝐞-𝐏𝐫𝐨𝐨𝐟𝐢𝐧𝐠 Your Business: Uncover how Generative AI can revolutionize your e-commerce journey and gain a competitive edge.   This session is for you if: ➡️You're an e-commerce leader yearning to revolutionise your customer experience with cutting-edge technology. ➡️You're curious about the transformative potential of Generative AI and headless CMS for your business. ➡️You're seeking future-proof strategies to dominate the ever-evolving e-commerce landscape.   Secure your spot at Seamless 2024 and join me for this insightful session. See you at Seamless 2024! #Seamless2024 #GenerativeAI #HeadlessCMS #Ecommerce #Personalization Tom Mitchell Ricardo Róis Azra Gafoor Litty Lazar Sumithra Kokkarambath Vannadil Anoop Pius Bivek Renuji Gayathri Murali David Abel Nishad Roshan Prasuna potteti Ajai Baburaj Ansar Kanhiroli ⚡️DigitalWorks Consulting Group

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MACH Three was an event that celebrated the power of composable commerce and the MACH approach to help brands transform their digital strategies and outpace their competition. One of the highlights was a presentation by our customer, Clarks, who also won ‘Best Retail Project’ and ‘Best Overall Change’ awards. Meriel Neighbour, Head of Global Digital Product, Delivery and Transformation at Clarks shared crucial advice for brands starting their composability journey: 1. Engage Early: Early business engagement and collaboration is vital. Get ready for trading! 2. Unified Goals: Build trust and collaboration with a shared objective. 3. Focused Execution: Ensure everyone is aligned on deliverables and the go-live milestones. 4. Expertise Matters: Equip your team with the necessary knowledge and expertise. 5. Clear Dependencies: Identify and manage dependencies effectively. 6. Celebrate Success: Celebrate your milestones and achievements! Be inspired by Clarks' journey and elevate your digital strategy with Amplience. Book a meeting with us today and find out more about how we can help you take your customer experiences to the next level: https://hubs.la/Q02FCD810 Discover all the key insights and highlights from MACH Three in the MACH Alliance's comprehensive wrap report: https://hubs.la/Q02FCFGk0 #MACH #ComposableCommerce #MACHAlliance #Ecommerce #Clarks #DigitalTransformation

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A week on from Shoptalk, we have been reflecting on key observations from the experience. Over the next few days, we’re going to share those with you as Akinon Team. My strongest impression was the need to move on from ‘omnichannel’ and its channel-based focus. Instead, retailers now need to consider the more customer-centric concept of unified commerce. We’ve been talking about this for a while, but it was interesting to see that others have come to the same conclusion: unified and #composablecommerce is essential for retail success in 2024. We heard again and again that convenience is not just about the shortest delivery times, but also portfolio size and delivery accuracy. It was also clear that #unifiedcommerce is about more than simply bringing channels together. This is a whole organisation approach—and we’re only at the very beginning as customer expectations start to evolve. I’d now like to pass the baton to my colleague Tayfun Topkoc to share his observations.

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As I reflect over my career span over 29 years and 4 domains, I realise that there are some commonalities between the seemingly disparate fields of #advertising #retail #consulting #academics . I have encapsulated some powerful #takeaways from my journey in the following 4 Ps 1. The power of #storytelling 2. The power of #teamwork 3. The power of #planning 4. The power of #people and #peopleskills These are integral to success in any field. Do read and share what resonates with you and your area of work the most. And do add to the list of P's. #MMmusings #careerreflections p.s. #Careercanvas document made in #canva ...enjoyed experimenting with the same :)

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During my recent visit to find Retail remix event in Dubai . Kartik gave very critical insight which might result in me getting retained into Apple ecosystem. ”Ecommerce can easily serve need of 99% customers, but the mature or enthusiastic buyers need an expert to help them in making purchasing decisions. For example, For someone visiting the Everest base camp for the first time might not know what all he needs when he goes to sub zero temperatures, high altitudes. In such cases an expert merchandiser in can help them understand what he needs why he needs in shortest amount of time" Though I am a technology first person, but I couldn’t stop resonating with him. Horizontal market places like Amazon have a wide variety of assortment but the technology is not built to handle edge cases like this. Vertical websites or e-commerce stores like Decathlon apple.com have done a really good job in customer experience, but the assortment is really narrow. Technology can solve problems when they are vertically and horizontally scalable but customization at scale hasn't been achieved yet. Beyond this experience Driven categories like buying, a car can only be discovered online, but it’s very difficult for anyone to check it out online without visiting in person. Are there any categories which you buy off-line? Has there been an instance, when a merchandiser was able to give you an insight which you never had?

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Had a great time discussing the intricacies of ecommerce logistics in the middle east with João Vieira and Muhammed Rizvan Here are my two cents 💭 Retail brands, especially those with physical stores, have been losing business to bigger players like Amazon for over a decade. The reason? Amazon offers many more choices AND the convenience of same-day deliveries 🛵 But brands already have the firepower to offer same-day fullfilment. Their store network, when leveraged correctly, can make deliveries much faster and cheaper! It should be every modern retail business's goal to use its physical stores to optimise fullfilment 🎯

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🚀 Achieving remarkable results is no easy feat, but with the right strategy and tools, it’s absolutely possible! Just take a look at how Specsavers, with the help of Smartly, managed to achieve a 38% lower CPA! This success story is a testament to the power of optimized social advertising and smart automation. 💡 In this case study, you'll discover: - The strategies used to drive efficiency and performance - Insights into optimizing ad creatives and targeting - How automation can streamline processes and enhance results So whether you're in marketing, advertising, or just curious about innovative digital strategies, this is a must-read on how layering relevant, contextual information can increase performance. Check out the full case study and see how you can apply these insights to your campaigns! 📈 Special thanks to our Specsavers Nordics team members Rikke Rømer, Anders Koefoed, Claus Hjorth, Alice Manganaro, Helene Træholt Jensen, Tiia Tanskanen - Jeg kan ikke takke dig nok for dit partnerskab 🙌 #DigitalMarketing #Advertising #MarketingStrategy #CaseStudy #WorkSmartly #Specsavers #Automation #AdTech #SocialMediaMarketing

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FROM RIVALRY TO RECOVERY : NAVIGATING UNDER ARMOUR"S JOURNEY: Once celebrated as a formidable rival to Nike, Under Armour now confronts the daunting task of navigating the ever-changing landscape of sportswear. CHALLENGES : Sales stagnation and the closure of key distribution channels like Sports Authority and DSG in 2016 have dealt severe blows to Under Armour's retail presence. Management controversies and a failure to adapt to shifting consumer preferences have compounded its struggles. With an 88% plummet in stock prices since 2015, UA is actively working to rebuild investor confidence and consumer trust. THE FUTURE : Under the renewed leadership of CEO Kevin Plank, Under Armour is strategically recalibrating its approach. Plank's focus on redefining the brand's identity is central to this effort, reflecting a commitment to adapt and thrive in a competitive market. Under Armour’s journey serves as another lesson of a formidable brand grappling to define its future. #UnderArmour #Sportswear #RetailRevival #BrandIdentity #MarketTrends https://lnkd.in/dFzKyRSW

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As an Amazon agency, Etopia Consultancy works with multiple clients in the toy and game category. This gives us a unique insight into the category from a holistic point of view, allowing us to provide unrivalled service to all our clients. Here’s how we make it happen: • Extensive Market Understanding: Our deep dive into the toy industry lets us spot trends, anticipate shifts, and stay ahead of the competition. • Innovative Strategies: Facing diverse challenges and opportunities within the same category fuels our creativity. We continuously adapt our strategies to meet each client’s specific needs. • Benchmarking Performance: With multiple clients in the same industry, we effectively benchmark performance, identifying what works and what doesn’t. This helps us optimise campaigns for maximum impact. • Agility and Adaptability: Our comprehensive understanding of the category means we can quickly identify and adapt to market trends, keeping our clients at the forefront of the industry. By working with various clients within the toy category, we deliver exceptional value and drive growth for all our partners. #AmazonAgency #IndustryInsights #ClientSuccess #EtopiaConsultancy #ToyIndustry #Marketing #Advertising #Ecommerce #GrowthStrategies

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You bring more than you think. Here's why 👇🏼 1 in 3 of us own a pair of Nike trainers. One of the most instantly recognisable brands in the world, known for their innovation, product design and commitment to greatness - which unites people of all athletic abilities to come together and 'Just Do It'. Listening to The Diary Of A CEO episode with Steven Bartlett and Greg Hoffman, former Nike CMO, the company employed a former NASA engineer. Sounds unconvential, right? 🤔🤔🤔 The colleague's experience at NASA involved the testing and innovation of space helmet technology for astronauts exploring space. He brought this to Nike. ☑️☑️☑️ Thought about how he could apply it to Nike product. 'Nike Air' was created. 🤯🤯🤯 So, what started off as a seeming unconventional hire (experience) turned out to be pretty impressive. That's why you should never doubt what you have to offer. If you're sat at the table with less 'direct' experience than others around you. If you're new to your sector and feel out of place by familiarity. If you're in a new role, business, process or facing into any kind of change. Be comforted by your diversity. Curiosity is powerful. Collaboration makes curiosity game-changing. The power of multiple minds, and the efforts of all, collectively bought into challenging the status quo. Innovation is transferrence and application - and executing that in a unique style. Everyone has unique experiences. You ALWAYS have something to offer. #marketing #nike #idea #growth #inspiration #DOAC #design #business #people

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What happens when brand managers act penny-wise and pound-foolish? They mess up big time and become a target for trolls. Let the doctors handle the healing, and the RIGHT agency handle the thinking when it comes to communication. #advertising #strategy #Creativity #antaratoday

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This is why I shied away from mainstream media journalism in my career choices. The only way traditional press can garner the clicks to pay the bills is with divisive, sensationalist press. For a start the undertone of racism here is grossly apparent. Beyond that, these are young people on the verge of a massive tournament with huge pressure. If any of these 'writers' can tell me how tearing them down, ramping up the strain and brutalising them is going to help them win, I'd be delighted to hear it? I loved the Beckham doc for so many reasons, not least the absolute two fingers up he gave when booed and hated but it's clear all these years it still affects him. This attitude filters to the terraces, then the leagues, then grass roots and then to kids. The FA is desperately trying to stamp out racism, homophobia and pressure from parents ruining kids experiences of sport. And then it reaches locker rooms, then classrooms and then offices and then we wonder why we have a male mental health crisis. I have a 14 year old son who has played football his whole life. Loves training, hates competing because of this sort of attitude. The things those boys call each other on the pitch. With the justification 'well, that's football, you can't change it'. It's mens mental health month. If you really want to improve the appallingly high death rate from suicide in this country start here. We really need to hold our press to higher account. If you want to see our national teams win, support them, wholeheartedly and condemn this type of lazy, reductive reporting.

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Interesting to read in Campaign Middle East about the shifts in media consumption habits in the UAE, driven by Gen Z. Whilst live TV watching is down, on demand streaming is up - with YouTube continuing to take the lion's share of viewing, especially for Gen Z users. And when it comes to music, Gen Z are listening for more than 11 hours per week on music streaming platforms. Google podcast is also making gains in popularity, witnessing a small, albeit not insignificant 5% growth amongst the Gen Z users. Should the big players like Spotify and Apple Podcasts be worried? It will be interesting to see how these shifts continue now the competition is hotting up. https://lnkd.in/dpwQieuj

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At Enactor, we're redefining luxury retail experiences for our customers, including the prestigious #Harrods. Our advanced POS systems seamlessly integrate digital tools with physical store experiences, enabling personalised services and exclusive events. By leveraging robust data analytics, we help retailers engage both local and global audiences effectively. Plus, our commitment to innovation supports sustainability and wellness initiatives, perfectly aligning with the evolving demands of luxury retail. Discover how we're transforming department stores into hubs of experiential luxury! #RetailInnovation #LuxuryRetail #Enactor #Harrods #DigitalTransformation Find out more ⬇️

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The latest on what Gap Inc. latest financial report means: This was the first quarter in years that all four Gap Inc. brands posted comparable sales gains, an early sign that the new CEO Richard Dickson turnaround plan is starting to pay off. This is major!! Especially if Dickson can keep this trajectory going. The company raised its full-year guidance, now expecting net sales to rise slightly compared to previously flat, and operating income growth in the 40% range versus prior low-to-mid teens estimate. The overall strategy revolves around 4 priorities: - financial/operational rigor - brand reinvigoration - strengthening the platform - energizing the culture More highlights by brands: Old Navy achieved its third consecutive quarter of positive comparable sales as its focus on the active market pays off. Gap brand's collaboration strategy aims to drive relevance and revenue. My strategy here would be, yes key partners that are relevant and helpful in bringing in customers is important. But there are still a lot of gains to be made in clear execution of the launch and understanding inventory opportunities for collabs (if the goal is revenue and customer satisfaction.) I think they are nailing awareness and relevance with collabs. Banana Republic is reestablishing itself by improving the fundamentals, setting the stage for improved future performance. Athleta is resetting itself, leveraging its long-term potential in the active market. My biggest takeaway here is that while the active brand is doing well, in the overall active category it isn’t as strong as the competitors. Net sales increased 2% YoY but comp sales were up 5%. The brand needs YoY comp to be 5% or higher. They are also up against heavy discounting which is where a lot of their growth LY came from. Overall positive for Gap. What do you think can help Gap continue to make positive gains in their turnaround? #retailinsights #turnaround #financialreport

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