Caroline Dumont Frotiee

"Mistakes are just life's quirky breaks." At Maison SEPTEM , we believe in the power of authenticity and growth. We are more than 900strong, committed to connecting our networks to support and grow together. I want to take a moment to thank you for being here and remind you of the content I share on my LinkedIn profile. Here, you will find: ➡️ Messages that highlight the value of work in its entrepreneurial and professional roles within Maison Septem - to celebrate identity in its professional context ❤️ ➡️ Professional and personal experiences to help you avoid similar mistakes ✨ ➡️ Key insights from my expertise in sales, marketing, procurement and communication to share proven tips that will boost your productivity and, ultimately, your profits 💶 In short, I firmly believe in the power of true sharing and the richness that comes from it. Looking forward to enriching myself further by reading and engaging with you. Meanwhile, keep taking care of yourself physically but especially mentally 🔥 #Authenticity #Growth #Networking #ProfessionalDevelopment #Entrepreneurship #PersonalGrowth #Productivity

٤

Diamonds are traditionally cherished in their classic round cut, but there's a world of stunning shapes that bring a whole new personality to jewellery. From the regal emerald cut to the romantic heart shape, and from the modern princess cut to the sophisticated Asscher, each shape offers a unique sparkle and an opportunity to express personal style. What's more, shapes like the elongated oval or the striking baguette are becoming increasingly popular for their distinct appearance and the way they can enhance a piece's overall design. One of the great advantages of LGDs is their affordability, which allows for experimentation with these various shapes without the steep price tag associated with their natural counterparts. This accessibility opens up the world of diamonds to more people, offering the chance to own something truly special and personalized. At The6c, our signature collection embraces this diversity, where exquisite design meets responsible sourcing, all while embracing the myriad shapes that make each diamond uniquely yours. #NotJustRound #the6C #labgrowndiamond Not just round, shape your moments with our Gem-ometry. 🤗

١١

🎸 Leadership and Resilience: Inspiration from Wimbledon Alcaraz's experience is a powerful reminder: surrounding ourselves with people who provide serenity and challenge nicely us to be better is key to achieving success. Yesterday, Carlos Alcaraz delivered a masterclass in tennis at the Wimbledon final, overcoming Novak Djokovic in a thrilling match. His aggressive play and powerful forehand constantly challenged Djokovic, resulting in a victory with scores of 6-2, 6-2, and a tightly contested third set that culminated in a decisive tie-break. Alcaraz secured his second consecutive Wimbledon title and fourth Grand Slam, preventing Djokovic from claiming his 25th title. This achievement underscores the importance of having a strong team and supportive family, to propel a winning mentality, something Tim Grover Grover emphasizes in his book “Winning: The Unforgiving Race to Greatness”. Simon Sinek also highlights the need for unwavering leadership and support in *Leaders Eat Last*. But i want to focus and HIGHLIGHT THIS MOMENT: 40-0 Match BALL 🎸 The third set was the most closely contested, with Djokovic aware that he needed to step up to stand any chance. Despite Djokovic showing more confidence with his serve, Alcaraz managed another break and held a 40-0 lead to close out the final. However, nerves and a shout from the crowd caused him to lose his serve while he was looking at his Team and Family looking for to get his mind Back to the match!!!! (Increíble! Todo lo que no había hecho mal durante todo el partido! Lo hizo en el instante que podía ganar. Le falló el coco. Sorry for the SPANISH). Alcaraz quickly recovered and pushed to a tie-break, where he played aggressively to clinch the set and the title!!! As leaders and professionals, we face high-pressure moments where maintaining composure and having the right support is crucial. Alcaraz, even in moments of tension, looked to his team for support and confidence, illustrating the importance of having people who push us to continually improve without falling into the comfort zone. I have done more than a few mistakes because lack of the right ones but it was my fault FINALLY! Bravo #CarlosAlcaraz + #Team + #Family #Leadership #Resilience #Wimbledon2024 #TeamSupport #HighPerformance #WinningMindset #Innovation #TennisChampion #Inspiration Carlos Alonso #propellingbrands to #newHeightsofsuccess

١٠

Luxury VIPs Want Quality & Experience The highest spending luxury customers (€50+ a year spend on luxury goods) want to purchase well made/ designed / scarce products. #luxuryvip ➖ Perceived Quality vs Absolute Quality In my opinion the new separator or what will decide the winners from the losers in the luxury market is the difference between perceived quality and absolute quality. #luxurybrand Perceived quality is creating the perception that a luxury product is of high quality where as absolute quality is making a product that is actually of high quality. For example some luxury brands have increased the prices of their handbags continously over the last few years. #luxuryhandbags However they haven't in some cases raised the quality. ➖ Knowledge Hungry Young Luxury Customers Young luxury customers are more adept (they are children of the internet and social media) than traditional customers to seek knowledge about how a product is made. There are experienced handbag craftsman on social media who are stripping down the materials of luxury handbags and revealing their true cost price. The demand for absolute quality will in my opinion eventually crown and dethrone many luxury Knowledge is Power

٥

Implementing a corporate purpose begins with two requisites: top management commitment and a purpose-based business strategy.

١٤

١ تعليق واحد

Interesting figures for the luxury sector from Henley & Partners - The Firm of Global Citizens® in its rankings of departing millionaires. China and the UK top the lists, while the the UAE is the top incoming destination, followed by the US and Singapore. It is an intriguing shift for the UK, but unsurprising as the UAE, US and Singapore continue to develop. These are not shoppers who will immediately change the retail habits in these locations, as their outlook is clearly international, but it is a reminder that the shoppers in any store of any country can be a truly international demographic - so service and offer must be tailored accordingly. #luxury #wealth #China

٦

١ تعليق واحد

Over the last few months (actually, many, many months!) we have been trying to solve one of our biggest problems... Our clients do not burn the candles because they believe they are too beautiful! Such a compliment but obviously this results in a very long return customer time frame, if at all! We have finally come up with an idea to transition the empty candle vessel in to a new product! This has been a long time coming with so many challenges along the way. As someone who loves things to be as close to perfect as possible, this process has been very difficult for me. We thought we had all of the pieces of the product functioning and of a very high quality and then something wouldn't fit or it wouldn't work so we would have to start all over again! This happened several times! We will finally go to market soon and I am so excited that we have got ourselves to this point. Is it 100% perfect, no, because on the cards inside the packaging the font is so small, it is not ideal. Will everyone love the fragrance, no. We have decided that if we wait for everything to be absolutely perfect we may never go to market. This is a difficult thing to balance when building a luxury brand - Go to market with the product that's almost 100% or wait and continue to analyse every single tiny detail until it is never perfect anyway? What do you think? If you want to know more, follow along on Instagram here at https://lnkd.in/g2_H2hmd or head to the website and subscribe to be the first to find out about our new aromatic statement piece. I am so grateful for every like, comment, share, follow, save etc! All of this is so very helpful when building a business, so thank you, it does not go unnoticed.

٢٨

١٢ تعليق

Focusing on the salespeople (last 18 inches) for engagement rings is the correct approach. Training is good but not sufficient if the economic incentive for synthetics is superior. How much profit in dollars not percentage does the retailer and salesman (commission) make on the sale of a synthetic vs natural diamond? The bottom line is the bottom line.

٢٦

٧ تعليق

Cartier, Chloe, Van Cleef & Arpels and Buccellati owner Richemont Group has been in the news for all sorts of reasons recently: Louis Ferla succeeds Cyrille Vigneron as CEO of Cartier Catherine Rénier succeeds Nicolas Bos as Chief Executive Officer of Van Cleef & Arpels and last but not least LVMH’s Bernard Arnault has become personal stakeholder in Richemont. This change has been driven by solid performance in a sector that many businesses are struggling in: #Richemont Group FY24 📈 Sales +3% - driven by jewellery and retail and representing 69% of group sales 📈 Solid profit for the year from continuing operations of €3.8bn; €1.5bn loss from discontinued operations associated with the write-down of Yoox Net-a-Porter assets 📈 Cash position €7.4bn 📈 Regional growth was led by APAC; Japan reported +20% YOY growth 📈 The US is now the group's largest individual market 📈 Groups directly operated stores +5% 📈 Purchased Gianvito Rossi 🏭 Sales by region: Europe €4.44bn APAC €8.2bn Americas €4.5bn Japan €1.7bn Middle East and Africa €1.6bn 🏭 Sales by distribution channel; Retail €14.2bn Online retail €1.2bn Wholesale and Royalties €5.1bn 🏭 Revenue split by business area: Jewellery 69% Specialist Watchmakers 18% Other 15% (Fashion&Accessories maisons, Watchfinder, Watch component manufacture, Real Estate) 🏭 Revenues by distribution channel: Retail €14.2bn Online retail €1.2bn Wholesale and Royalties €5.1bn Jewellery Maisons: FY24 € 14.2bn FY23€13.4bn ✅ Cartier: - Key store openings : New York, Mumbai, Chongqing, Sydney and Frankfurt airports - the 2023 Cartier Women's Initiative awards ceremony was launched with a keynote by Amal Clooney. Attended by 1000+ entrepreneurs, public personalities, non profits and companies. ✅ Buccellati: - 7 new stroes opened (Zurich, San Francisco, Hangzhou, Sanya, Macau, Seoul, Osaka) - 2 pop ups in Capri and Beijing ✅ Van Cleef & Arpels: - opened new stores in new countries including Mexico, Spain, Austria, Vietnam, and new cities including Palo Alto, Austin, Jinan, Kaohsiung and Perth Specialist Watchmakers: FY24 €3.7bn FY24 €3.8bn (A. Lange & Söhne, Baume & Mercier, IWC, Jaeger Le Coultre, Panerai, Piaget, Roger Dubuis, Vacheron Constantin) Other business: FY24 €2.6bn FY23 €2.6bn (Alaïa, Chloé, Montblanc, Pudre, AZ Factory, Delvaux, Dunhill, Gianvito Rossi, Peter Millar, Purdey, Serapian, Watchfinder&Co) People 👫 Richemont obtained a global gender Equal- Salary certification recognising its ongoing practice of building a gender-inclusive workplace 👫Richemont is committed to equitable pay and benefits - this has been achieved in each country of operation ESG 🌎 Recognised in 2023 by the Carbon Disclosure Project for environmental performance, receiving an A- score for climate change - this puts the group amongst the top 22% of global respondents 🌎 In 2023 97% of electricity consumption came from renewable resources - the group is targeting 100% by 2025"

٤٤

١ تعليق واحد

Don't compromise on the quality of your products ❌ Here are a few examples of what we do daily to ensure excellence: Premium material selection 🥇: We choose only the finest materials for our products, ensuring superior quality and exceptional durability. 💎 Custom tailoring 🎨: Each product is customized to meet the unique needs and preferences of our clients, offering a truly unique and exclusive experience. 🛠️ Rigorous quality control 🔍: Checks at every stage of production ensure that each product meets our high standards. 📏 Dedicated customer service 📞: We provide personalized and responsive support to fully satisfy our clients and address their specific needs. 👥 Utilization of advanced technologies 🖥️: Monitoring devices and modern technologies help us continuously track and improve the quality of our products. 📊 Promoting personal achievement 🌟: Our products help clients stand out and achieve their personal and professional goals with confidence and style. 🚀 Do you have any tips to share? Leave them in the comments! ➡️ Maison SEPTEM #quality #tips #motivation #products #entrepeneur #blackentrepreneursday

٥

١ تعليق واحد

🎸 Attention, retail and luxury enthusiasts! 🌟 The evolution of community malls in the GCC countries is redefining local commerce. With Dubai's population projected to reach 7.8 million by 2040 (from 3.6 million today), the demand for malls in residential areas continues to rise. 🏙️ As a keen observer of retail developments beyond the European horizon, I am captivated by the dynamic growth in the GCC region. The retail landscape, driven by rapid urbanization and affluent communities, is flourishing. Here's the proof: An insightful article from The Business of Fashion analyzes the rise of community malls in Dubai, emphasizing their role in offering exclusive, personalized, and convenient shopping experiences away from tourist congestion. 📈🚀 My particular vision is that this presents a significant opportunity for brands to leverage Private Clientelling Services to boost activation, retention, and referral through growth hacking strategies. The retail landscape in the GCC region is transforming at a remarkable pace, driven by rapid population growth and urban development. Community malls are emerging as pivotal spaces that cater to the discerning needs of affluent and savvy residents. These areas will need retail proposals for exclusivity, personalized service, and convenience, providing a fertile ground for innovative clientelling and growth hacking strategies. The rise of community malls in upscale residential areas is a testament to the evolving expectations of consumers who seek premium shopping experiences away from the chaos of mega malls. Dubai Hills Mall exemplifies this trend with its strategic location serving Mohammed Bin Rashid Al Maktoum City, District One and nearby lifestyle communities like Arabian Ranches Dubai. As noted by Mohamed Alabbar, chairman of Emaar, "catering to local needs without the congestion". Despite their potential, global fashion and beauty brands have yet to capitalize on these opportunities fully. The conversion rates in community malls are significantly higher as shoppers are often more intentional about their purchases, creating a perfect setting for brands to offer tailored, high-touch experiences. This is a missed opportunity that brands need to explore, especially as Dubai's population is set to double by 2040. 👥 This approach aligns perfectly with the desires of modern consumers who value both convenience and a sense of belonging. ✨ Let’s redefine luxury retail by embracing the potential of community malls. The future is local, personalized, and customer-centric. #CommunityMalls #LuxuryRetail #Clientelling #GrowthHacking #RetailInnovation #Dubai #ShoppingDestinations #BrandLoyalty #CustomerEngagement #RetailTrends Cenomi Group Myf Bagnold (FCIM)AlDar Properties' Al Jimi Mall LLC Majid Al Futtaim's City Centre Mirdif Carlos Alonso #propellingbrands to #newHeightsofsuccess 🎸

٦

✨ " 𝐁𝐞𝐫𝐧𝐚𝐫𝐝 𝐀𝐫𝐧𝐚𝐮𝐥𝐭 𝐀𝐜𝐪𝐮𝐢𝐫𝐞𝐬 𝐒𝐡𝐚𝐫𝐞𝐬 𝐢𝐧 𝐒𝐰𝐢𝐬𝐬 𝐋𝐮𝐱𝐮𝐫𝐲 𝐆𝐢𝐚𝐧𝐭 𝐑𝐢𝐜𝐡𝐞𝐦𝐨𝐧𝐭" 𝗝𝘂𝗹𝘆 𝟮𝟬𝟮𝟰, Bernard Arnault, the billionaire founder and CEO of LVMH, has made a strategic move by acquiring shares in Richemont, the prestigious Swiss #luxury conglomerate renowned for its high-end jewelry brand Cartier. This recent acquisition marks yet another significant investment in Arnault's illustrious portfolio, which already includes some of the world's most iconic luxury brands. Arnault's stake in Richemont, although a personal investment, is small enough to avoid mandatory disclosure in public registers. In 2021, Arnault orchestrated the $15.8 billion purchase of Tiffany & Co., one of the most significant deals in the luxury industry. The acquisition of Tiffany added another jewel to LVMH's already impressive portfolio, which includes Louis Vuitton, Christian Dior Couture, Moët & Chandon Lounge, and many more prestigious brands. Richemont, founded by South African businessman Johann Rupert, owns a suite of distinguished luxury brands, including Cartier, Van Cleef & Arpels, and Jaeger-LeCoultre. 𝘽𝙧𝙤𝙬𝙨𝙚 𝙖𝙩 𝙤𝙪𝙧 𝙇𝙞𝙣𝙠𝙚𝙙 𝙍𝙚𝙥𝙤𝙧𝙩👉: https://bit.ly/4cJ5vvU #acquisition #luxury #investments #prophecymarketinsights

١

LUXURIOUS ERA OF INCLUSIVENESS  - A Mandatory Component Of Advancement We have an extraordinary opportunity to create a futuristic luxury environment if we choose the path of inclusiveness. This does not mean to compromise or get inspired by your fellow niche brand philosophy, but to improvise on your own unique offering by connecting the chain in the process of exploring the right value for your brand and service. This also does not mean getting into further competition or sharing the piece of cake, but baking the cake to perfection with the help of the ultimate ultra-modern oven. The recipe and the presentation are exclusively yours at the end. Inclusiveness will only add to your brand story to get the true value for the Connoisseur of Luxury. #inclusiveness #luxury #designer #connoisseurs #exclusivity #bespoke #futuristic

١١

١ تعليق واحد

Engagement with lab-grown diamonds is a topic close to my heart lately! It's essential to acknowledge that consumer preferences drive the market, not the other way around, regardless of brands' resistance. Gen Z and young consumers are leading the charge towards sustainability and ethical practices. Personally, I cherish and proudly wear both natural and lab-grown diamonds. At the end of the day, they're both real diamonds, so let's embrace them wholeheartedly instead of engaging in unnecessary debate. 💎 #Sustainability #EthicalFashion #Diamonds #LabgrownDiamonds

١٢

#livewebinar on #fashion and #luxury Today we will discuss about: - The flaws that prevent the industry from business growth - What's next in the industry and possible solutions - Q&A Only for paid subscribers, you are still in time! Click on the link hereafter and see you there happy few DeLuxers!

١٤

٢ تعليق

Last month, I attended a remarkable event hosted by Vogue Arabia, where Matthieu Le Voyer, the Chief Marketing Officer at Jaeger-LeCoultre, was a key speaker. He discussed the importance of bringing tradition to new audiences and emphasized the need to design a seamless customer journey that transitions from transactions to experiences and relationships. Though his main focus was on the power of storytelling. Matthieu referenced Steve Jobs' assertion that storytellers are the most powerful individuals in the world, highlighting the profound truth in that statement. Storytelling plays an incredible role in forging a connection between a brand and its audience. Scientific research supports this, showing that listening to a story increases the production of oxytocin, a hormone associated with trust and connection. This physiological response enhances our affinity towards a product and our willingness to assign greater value to it.   However, as we know, many brands excel at storytelling online and during events, which is relatively straightforward. The real challenge, as Matthieu pointed out, lies on the shop floor, where employees often lack the mindset necessary to connect with customers emotionally, despite their proficiency in selling products. This presents a crucial opportunity to emphasize the importance of operationalizing storytelling. Storytelling must not be a one-way communication but a collaborative creation process, which is where its true emotional power emerges. The key question we must address for our customers is, "What's in it for me?" No matter how captivating our storytelling is, it must resonate personally with the audience to be meaningful. This is where the true magic of storytelling, personalization, and co-creation comes to life, creating deeper, more meaningful connections between brands and their customers. I frequently assist brands in transforming their storytelling into reality because it's not enough to merely philosophize about concepts. We need to know how to bring them to life and make them true for our customers.

١٥

Volume Up, Value Down: The Rise of Lower Ticket Items in Jewelry In recent years, the jewelry industry has witnessed a significant shift in consumer preferences and purchasing patterns. The current economic climate, coupled with the rise of direct-to-consumer (D2C) brands, has led to the emergence of lower-priced jewelry items. This shift has not only posed challenges to manufacturers' capacity but has also highlighted the importance of delivering a meaningful difference to consumers. Escape the sea of sameness and thrive in an increasingly competitive market. D2C brands have leveraged technology and social media to build strong online presence and engage with their target. The increasing demand for lower-priced jewelry has placed considerable strain on manufacturers' capacity. Producing high-quality jewelry at affordable prices requires meticulous craftsmanship and efficient production processes. Every dollar counts in this scenario, as manufacturers need to strike a delicate balance between cost optimization and maintaining the desired level of quality. This challenge has pushed manufacturers to embrace innovative manufacturing techniques and optimize their supply chains to meet the growing demand. As the market becomes saturated with lower-priced jewelry options, standing out from the competition is crucial for brands. Simply offering affordable jewelry is no longer enough to capture consumer attention. Brands must focus on understanding their target customer base, their preferences, and aspirations. By creating unique designs, incorporating meaningful stories, or using sustainable materials, brands can differentiate themselves and offer a compelling value proposition to consumers. Building an emotional connection with customers becomes paramount in escaping the sea of sameness. Knowing your customer is essential in delivering a personalized and memorable experience, which ultimately leads to brand loyalty and higher price command. Failing to differentiate or deliver a meaningful difference can result in stagnation or even decline. A well crafted strategy well executed is paramount to any brand. #luxurybrands #jewelry #shimansky #luxuryretail #brandstrategy #diamondjewelrt

٤٠

١ تعليق واحد

It’s crucial to understand and verify the authenticity of watches to avoid counterfeit products. Ensuring provenance and certification from reputable sources helps protect your investment.

٩

١ تعليق واحد